Rochester, NY · Remote
$90K - $140K/yr
You'll need to document your findings and decisions clearly for both technical and non-technical ... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ...
Rochester, NY · Remote
$90K - $140K/yr
You'll need to document your findings and decisions clearly for both technical and non-technical ... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ...
Rochester, NY · Remote
$90K - $140K/yr
You'll need to document your findings and decisions clearly for both technical and non-technical ... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ...
Quick apply
Rochester, NY · Remote
$90K - $140K/yr
You'll need to document your findings and decisions clearly for both technical and non-technical ... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ...
Rochester, NY · Remote
$18.71 - $25.27/hr
... technical support while adhering to established protocols. Training will be conducted onsite, transitioning to remote work upon achieving satisfactory key performance metrics. Continued remote status ...
Rochester, NY · Remote
$18.71 - $25.27/hr
... technical support while adhering to established protocols. Training will be conducted onsite, transitioning to remote work upon achieving satisfactory key performance metrics. Continued remote status ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · On-site +1
$101K - $138K/yr
... technical support role with highly skilled professionals on diverse project teams in a dynamic ... A remote position may be considered for the ideal candidate. DUTIES/RESPONSIBILITIES In this ...
Rochester, NY · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Rochester, NY · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Geneseo, NY · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Geneseo, NY · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Geneseo, NY · On-site +1
$75K - $85K/yr
This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...
Geneseo, NY · On-site +1
$75K - $85K/yr
This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...
Rochester, NY · On-site +1
$75K - $85K/yr
This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...
Rochester, NY · On-site +1
$75K - $85K/yr
This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...
Rochester, NY · Remote
$23 - $30.30/hr
This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and ... technical support for providers in the use of the Portal (to include access and research of medical ...
Rochester, NY · Remote
$23 - $30.30/hr
This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and ... technical support for providers in the use of the Portal (to include access and research of medical ...
Geneseo, NY · Remote
$23 - $30.30/hr
This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and ... technical support for providers in the use of the Portal (to include access and research of medical ...
Geneseo, NY · Remote
$23 - $30.30/hr
This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and ... technical support for providers in the use of the Portal (to include access and research of medical ...
This program supports the Health Resources and Services Administration (HRSA) in overseeing the ... This is a remote position. Please note that this position is contingent upon bid award. Essential ...
This program supports the Health Resources and Services Administration (HRSA) in overseeing the ... This is a remote position. Please note that this position is contingent upon bid award. Essential ...
This program supports the Health Resources and Services Administration (HRSA) in overseeing the ... This is a remote position. Please note that this position is contingent upon bid award. Essential ...
This program supports the Health Resources and Services Administration (HRSA) in overseeing the ... This is a remote position. Please note that this position is contingent upon bid award. Essential ...
Victor, NY · Remote
$90K - $100K/yr
Essential Functions Provide technical pre-sales support including customer consultations, product ... Strong troubleshooting, analytical, and problem-solving skills. Ability to communicate technical ...
Victor, NY · Remote
$90K - $100K/yr
Essential Functions Provide technical pre-sales support including customer consultations, product ... Strong troubleshooting, analytical, and problem-solving skills. Ability to communicate technical ...
As a Technical Project Manager, you'll lead the successful delivery of cloud, application ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Quick apply
Apply Early
As a Technical Project Manager, you'll lead the successful delivery of cloud, application ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Apply Early
This role is remote. The Project Control Analyst provides program and project control support across the contract. This role supports onboarding coordination, security clearance processing, financial ...
This role is remote. The Project Control Analyst provides program and project control support across the contract. This role supports onboarding coordination, security clearance processing, financial ...
This role is remote. The Project Control Analyst provides program and project control support across the contract. This role supports onboarding coordination, security clearance processing, financial ...
This role is remote. The Project Control Analyst provides program and project control support across the contract. This role supports onboarding coordination, security clearance processing, financial ...
Rochester, NY · On-site +1
$69K - $146K/yr
The Wine & Spirits Operations Financial Analyst provides day-to-day financial support for ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...
Rochester, NY · On-site +1
$69K - $146K/yr
The Wine & Spirits Operations Financial Analyst provides day-to-day financial support for ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...
Geneseo, NY · Remote
Description & Requirements Maximus is a trusted federal partner supporting mission‑critical ... Remote #veteranspage Minimum Requirements TCS116, P2, Band 5 EEO Statement Maximus is an equal ...
New
Geneseo, NY · Remote
Description & Requirements Maximus is a trusted federal partner supporting mission‑critical ... Remote #veteranspage Minimum Requirements TCS116, P2, Band 5 EEO Statement Maximus is an equal ...
New
$15.18 - $17.70
9% of jobs
$17.70 - $20.22
12% of jobs
$20.94 is the 25th percentile. Wages below this are outliers.
$20.22 - $22.75
16% of jobs
The median wage is $24.60 / hr.
$22.75 - $25.27
18% of jobs
$25.27 - $27.79
12% of jobs
$29.75 is the 75th percentile. Wages above this are outliers.
$27.79 - $30.32
11% of jobs
$30.32 - $32.84
10% of jobs
$32.84 - $35.36
6% of jobs
$35.36 - $37.88
3% of jobs
$37.88 - $40.41
1% of jobs
$40.41 - $42.93
2% of jobs
$15
$27
$42
To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.
A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.
One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.
$90K - $140K/yr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 6 days ago
Mindex is looking for a Data Engineer with strong SQL and data analysis instincts to join a growing data platform team. In this role, you'll build and maintain data pipelines, models, and transformations in Snowflake using DBT and turn raw, messy source data into reliable, analysis-ready datasets.
The single most important skill for this role is data analysis ability: the capacity to dig into unfamiliar source systems, understand what the data means, surface data quality issues, and make well-reasoned decisions about how to model and use it. Strong communication skills are equally important. You'll need to document your findings and decisions clearly for both technical and non-technical audiences.
$90,000 - $140,000
Requirements
For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.
In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.
Benefits
Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.
Physical Requirements/Conditions:
Prolonged periods sitting at a desk and working on a computer
No heavy lifting is expected. Exertion of up to 10 lbs.
Sourced by ZipRecruiter
Software development
201 - 500 Employees
Rochester, NY, US
1994
