Technical Operations Manager Jobs in Florida (NOW HIRING)

Job Summary:
TalkingParents is a company focused on enhancing communication for parents. The Product Lifecycle Manager will support the Product Department by ensuring product initiatives move smoothly through various stages, from evaluation to post-launch follow-up, while fostering alignment across teams and clarifying objectives and risks.
Responsibilities:
• Support product initiatives through evaluation, validation, definition, readiness, release, and post-launch follow-up.
• Track initiative status, open questions, decisions, dependencies, risks, ownership, and readiness concerns.
• Review product documents, scope materials, requirements, release notes, and stakeholder communications for clarity, completeness, and consistency.
• Help Product, Engineering, and leadership clarify objectives, assumptions, scope boundaries, user impact, technical considerations, operational needs, and success criteria.
• Identify unclear scope, missing information, unresolved questions, ownership gaps, technical constraints, operational risks, and downstream impacts before they create confusion or rework.
• Ensure lifecycle documentation clearly captures scope, open questions, risks, dependencies, assumptions, decisions, and future considerations.
• Serve as a bridge between Product, Engineering, UI/UX, CXP, Marketing, Operations, department directors, and executive leadership.
• Translate product, technical, operational, customer-impact, and business context for technical and non-technical audiences.
• Ask direct, thoughtful questions that surface risks, tradeoffs, feasibility concerns, customer impact, business impact, and operational needs.
• Challenge assumptions and provide clear, professional feedback when scope, timing, readiness, direction, or expectations are misaligned.
• Support release readiness by helping teams understand documentation, customer-facing impacts, risks, dependencies, support needs, and operational considerations before launch.
• Reinforce scope boundaries and identify when new ideas, late requests, or added requirements need separate evaluation.
• Maintain lifecycle templates, documentation standards, handoff expectations, readiness checkpoints, and lightweight process guidance.
• Use lifecycle processes and AI-assisted tools to improve clarity, consistency, accountability, documentation quality, risk identification, and stakeholder communication.
Qualifications:
Required:
• 3+ years of experience in software product lifecycle management, product operations, technical product management, SaaS operations, software engineering, technical program coordination, or a related cross-functional software role.
• Technical fluency in modern B2C SaaS environments, including full-stack concepts, system dependencies, technical tradeoffs, implementation constraints, release considerations, and operational risk.
• Experience working with software engineering teams to clarify requirements, evaluate feasibility, surface risks, and support product decisions before implementation.
• Ability to review product, scope, requirements, release, and stakeholder documentation for clarity, completeness, accuracy, consistency, and usability.
• Ability to identify unclear scope, missing assumptions, unresolved questions, ownership gaps, dependencies, risks, readiness concerns, and downstream impacts.
• Strong written and verbal communication skills, including the ability to translate technical, product, operational, customer-impact, and business information for different audiences.
• Comfortable delivering direct, professional feedback, challenging assumptions, surfacing risks, and explaining when a request, timeline, scope item, or approach needs further evaluation.
• Comfortable working through ambiguity, evolving priorities, incomplete information, and changing business needs while helping teams move toward clarity and practical next steps.
• Strong judgment in knowing when to clarify, document, escalate, align stakeholders, reinforce scope boundaries, recommend further evaluation, or move forward with the best available information.
• Ability to use processes, templates, and lifecycle checkpoints as flexible guardrails without creating unnecessary rigidity or blocking progress.
• Experience working across business, technical, operational, customer-facing, and leadership teams to improve shared understanding and support aligned decisions.
• Strong organizational skills with the ability to track lifecycle status, documentation needs, decisions, risks, dependencies, and follow-up items across multiple initiatives.
Preferred:
• Prior experience as a software engineer, full-stack developer, technical product manager, product operations manager, technical program manager, solutions-oriented product partner, or similar role within a B2C SaaS environment.
• Hands-on experience working with frontend, backend, mobile, APIs, cloud infrastructure, integrations, data, release management, or technical operations.
• Product management experience that includes technical feasibility review, lifecycle readiness, release planning, cross-functional stakeholder alignment, and direct partnership with software engineering teams.
• Experience supporting product teams in a company with complex user workflows, sensitive customer needs, operational dependencies, compliance considerations, or customer-facing records.
• Experience helping teams define scope, evaluate tradeoffs, prepare for release, document decisions, and align stakeholders before work moves into implementation.
• Experience working with executive stakeholders, department directors, and cross-functional leadership to communicate risks, dependencies, decisions, and readiness concerns clearly.
Company:
TalkingParents is the industry-leading co-parenting app with all-in-one tools that support healthier, accountable communication. Founded in 2011, the company is headquartered in Fort Walton Beach, USA, with a team of 11-50 employees. The company is currently Early Stage.