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Technical Operations Lead Jobs (NOW HIRING)

MJDP Resources

Technical Operations Manager

Media, PA · On-site

The Technical Operations Manager will lead and oversee the daily technical operations of field engineers and AV software developments for our Integration business. This role is pivotal in managing ...

Roku

Technical Operations Manager

Stamford, CT · On-site

$112.20K - $140K/yr

Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors * Oversee 24/7 platform monitoring through the Technical Operations Control Center ...

Roku

Technical Operations Manager

Austin, TX · On-site

Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors * Oversee 24/7 platform monitoring through the Technical Operations Control Center ...

Wayve

Technical Operations Manager

Sunnyvale, CA

You'll lead critical testing and demonstration programs across our global operations-spanning ... Technical and Operations Enablement: Convert high-level program plans into clear, actionable on ...

Kiva Confections

Technical Operations Manager

Oakland, CA · On-site

$135.50K - $159.50K/yr

As Kiva's Technical Operations Manager, you'll... * Provide technical assistance, expertise, and ... Lead investigations to determine root cause for out of spec product or processes and define ...

Kiva Confections

Technical Operations Manager

Oakland, CA · On-site

$135.50K - $159.50K/yr

As Kiva's Technical Operations Manager, you'll... * Provide technical assistance, expertise, and ... Lead investigations to determine root cause for out of spec product or processes and define ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

Organize and Lead regular client Operational status reviews * Coordinate account activities and ... of Technical Operations Management experience, ideally within contact center environments ...

TTEC Digital

Technical Operations Manager

Austin, TX · On-site +1

Organize and Lead regular client Operational status reviews * Coordinate account activities and ... of Technical Operations Management experience, ideally within contact center environments ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

Organize and Lead regular client Operational status reviews * Coordinate account activities and ... of Technical Operations Management experience, ideally within contact center environments ...

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How much do technical operations lead jobs pay per year?

As of Jun 4, 2026, the average yearly pay for technical operations lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does a Technical Operations Lead do?

A Technical Operations Lead is responsible for overseeing the technical infrastructure, workflows, and operational processes within a company. They ensure system reliability, optimize performance, and troubleshoot technical issues to maintain seamless operations. This role involves coordinating with cross-functional teams, implementing process improvements, and supporting technology deployments. Strong problem-solving skills, technical expertise, and leadership abilities are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Technical Operations Lead position, and why are they important?

To thrive as a Technical Operations Lead, you need expertise in IT infrastructure, systems administration, team leadership, and problem-solving, often backed by a degree in computer science or a related field. Familiarity with tools such as cloud platforms (AWS, Azure), monitoring systems, and ITIL or similar operational frameworks is commonly required. Strong communication, project management, and conflict resolution skills help you effectively guide teams and coordinate with cross-functional partners. These qualifications are vital for ensuring operational efficiency, minimizing downtime, and leading teams through complex technical challenges.

What are the typical daily responsibilities of a Technical Operations Lead?

As a Technical Operations Lead, your typical day includes monitoring and maintaining IT systems, coordinating incident resolution, delegating tasks to your operations team, and ensuring seamless service delivery. You'll often collaborate with development, security, and support teams to troubleshoot issues and implement process improvements. This role also involves analyzing system performance, managing change requests, and conducting team meetings to align on project goals. Staying proactive and organized is key to managing multiple priorities and maintaining system reliability.
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Technical Operations Lead jobs near you

Technical Operations Manager

MJDP Resources

Media, PA • On-site

Full-time

PTO

Posted 12 days ago

Job description

The Technical Operations Manager will lead and oversee the daily technical operations of field engineers and AV software developments for our Integration business. This role is pivotal in managing cross-functional teams, optimizing operational processes, and implementing scalable solutions that support business growth and technological advancement. The manager will collaborate closely with engineering, Sales, IT, and operations support teams to maintain high system availability, performance, and security standards. They will also be responsible for driving continuous improvement initiatives, managing incident response, and ensuring compliance with industry regulations.

Duties:

  • Manage and coordinate technical operations teams, specifically Field Engineers and AV Software Developers, to ensure timely resolution of incidents and service requests.
  • Own technical quality control across field engineering and AV software disciplines
  • Develop and implement operational policies, procedures, and best practices to improve efficiency and reliability.
  • Monitor system performance metrics and lead root cause analysis for operational issues.
  • Serve as the primary technical escalation point for projects and service issues
  • Provide hands-on technical oversight for complex or high-risk systems as required
  • Conduct regular one-on-one meetings and discipline-specific team meetings
  • Manage PTO, performance expectations, and standard people-management responsibilities
  • Support skill development, technical competency growth, and role readiness within engineering teams
  • Work with Operations to advise on skill sets, resource readiness, and scheduling requirements
  • Collaborate with the PMO Director, Head of Install, and Head of Managed Services on project execution and support strategy
  • Act as a technical resource for both pre-sales and post-sales engineering efforts
  • Review designs, scopes, and execution approaches to identify technical risk early
  • Participate in field work as needed to support teams, validate quality, or resolve issues
  • The Technical Operations Manager will utilize leadership and communication skills daily to coordinate AV teams and communicate effectively with stakeholders at all levels.

Experience:

  • Deep technical background in commercial AV systems, software-driven AV platforms, and field deployment practices
  • Strong cross-discipline leadership across hardware, software, and field engineering teams
  • Ability to evaluate technical quality, identify risk, and enforce engineering standards
  • Effective technical communication with engineering, operations, project management, and managed services leadership
  • Sound judgment under escalation conditions, including troubleshooting complex or high-impact issues
  • Practical understanding of project lifecycles, from pre-sales design through post-sales support and service
  • Analytical skills are essential for monitoring system performance, diagnosing issues, and driving data-driven improvements.
  • Technical expertise in Networking infrastructure and cloud technologies enables the manager to oversee complex environments and guide technical decision-making.
  • Project management and organizational skills are applied to plan and execute operational initiatives, ensuring timely delivery and resource optimization.