San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer ... This is the perfect role for someone who has team management experience, technical expertise, lives ...
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer ... This is the perfect role for someone who has team management experience, technical expertise, lives ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Raleigh, NC · On-site
Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...
Raleigh, NC · On-site
Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers. Requirements * 2-4 years of experience as a Customer Success Manager in SaaS (preferably ...
Pompano Beach, FL · On-site
$50K - $60K/yr
Opportunity for advancement * Paid time off Overview The Customer Success Manager (CSM) is ... Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service ...
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Pompano Beach, FL · On-site
$50K - $60K/yr
Opportunity for advancement * Paid time off Overview The Customer Success Manager (CSM) is ... Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service ...
Chicago, IL · On-site
$100K - $115K/yr
Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that ... The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys ...
Chicago, IL · On-site
$100K - $115K/yr
Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that ... The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys ...
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Technical or functional understanding of business processes (finance, operations, supply chain, etc.
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Technical or functional understanding of business processes (finance, operations, supply chain, etc.
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships ... Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service ...
Quick apply
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships ... Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service ...
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Posted today
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Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Posted today
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...
Miami, FL · Remote
$80K - $100K/yr
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... This role serves as a stepping stone toward technical positions like TAM, offering exposure to API ...
Quick apply
Miami, FL · Remote
$80K - $100K/yr
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... This role serves as a stepping stone toward technical positions like TAM, offering exposure to API ...
Miami, FL · Remote
$80K - $100K/yr
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... This role serves as a stepping stone toward technical positions like TAM, offering exposure to API ...
Miami, FL · Remote
$80K - $100K/yr
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... This role serves as a stepping stone toward technical positions like TAM, offering exposure to API ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Technical Aptitude Above average technical knowledge to comprehend the company's product offerings ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
Quick apply
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... Product support or technical customer care * EdTech platform support or implementation * Strong ...
Manhattan, NY · On-site
Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a ... Strong technical aptitude and ability to learn complex platforms quickly * Bachelor's degree or ...
Manhattan, NY · On-site
Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a ... Strong technical aptitude and ability to learn complex platforms quickly * Bachelor's degree or ...
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.
Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.
To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.
Other
Posted 4 days ago
Location: San Mateo, California Employment Type: Full Time
As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and deriving success from the Revvo platform. You'll be responsible for managing customer relationships, driving effective product adoption and advising on the company's roadmap to improve our products.
This is the perfect role for someone who has team management experience, technical expertise, lives on the front line of the data and mobility industry, and wants to stay close to customers. You have the ability to effectively break down technical concepts and love to solve for the pain points that our customers face.
What You DoPlease reach out to recruiting@revvo.ai for more information
