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Technical Customer Success Manager Jobs in Georgia

Itential Careers

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... In this role, you will serve as a strategic partner and trusted technical advisor to some of the ...

MongoDB

Senior Customer Success Manager

Atlanta, GA · On-site

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

FlowPath

As a Customer Success Manager, you will be "delighting" customers every step of their onboarding ... Help clients investigate technical challenges * Be the go-to resource to ensure clients have the ...

Oracle Defunct

Customer Success Manager

Atlanta, GA · On-site

$33.65 - $63.65/hr

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and ...

New

Evident.io

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure ...

Genlogs

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

You'll manage your own accounts focused on driving retention, expansion, and true customer success ... Excellent communicator, able to engage with both technical and non-technical audiences.

Avolution

Customer Success Manager

Atlanta, GA · On-site

You'll manage your own accounts focused on driving retention, expansion, and true customer success ... Excellent communicator, able to engage with both technical and non-technical audiences.

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All JobsTechnical Customer Success JobsTechnical Customer Success Manager JobsTechnical Customer Success Manager Jobs in Georgia

Technical Customer Success Manager information

See Georgia salary details

$43.1K

$128.6K

$163.4K

How much do technical customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical customer success manager in Georgia is $128,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,400.00 and $152,800.00 per year, depending on experience, location, and employer.

What is a technical customer success manager?

A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.

What are the typical daily responsibilities of a technical customer success manager?

Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.

What are the key skills and qualifications needed to thrive in the technical customer success manager position, and why are they important?

To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.

What are popular job titles related to Technical Customer Success Manager jobs in Georgia?

For Technical Customer Success Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technical Customer Success Manager jobs in Georgia look for?

The top searched job categories for Technical Customer Success Manager jobs in Georgia are:

What cities in Georgia are hiring for Technical Customer Success Manager jobs?

Cities in Georgia with the most Technical Customer Success Manager job openings:

Technical Customer Success Manager jobs near you
Infographic showing various Technical Customer Success Manager job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $128,589 per year, or $61.8 per hour.

Customer Success Manager

Sliced Health, Inc

Woodstock, GA • On-site

Full-time

Re-posted 28 days ago

Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.