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Technical Analyst Jobs in Michigan (NOW HIRING)

Clarivate

Associate Technical Architect

Ann Arbor, MI · On-site

$65.75 - $79.50/hr

Associate Technical Architect, Clarivate Analytics (US) LLC, Ann Arbor, MI Duties: Architect, design, and implement financial applications, including large-scale enterprise solutions based on the ...

Epitec, Inc.

Systems Analyst

Detroit, MI

Company Description Healthcare Industry Engagement Description - This is a technical analysis role with the Digital Experience portfolio for the new Provider Search and Transparency initiative. We ...

Expleo

Aftersales 12V Technical & Data Specialist

Troy, MI · On-site

$65K - $110K/yr

Analyze battery tester performance, software validation results, and diagnostic accuracy studies. * Partner with Engineering, Quality, Warranty, Service Engineering, Technical Assistance, Supply ...

Expleo

Aftersales 12V Technical & Data Specialist

Troy, MI · On-site

$65K - $110K/yr

Analyze battery tester performance, software validation results, and diagnostic accuracy studies. * Partner with Engineering, Quality, Warranty, Service Engineering, Technical Assistance, Supply ...

OptechUs

Change Management Analyst

Auburn Hills, MI

Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They have change policies in place and this resource would need to be abided by. Changes are normal ...

North Point Technology

MES Analyst

Novi, MI

Perform technical analysis activities, such as requirements gathering and gap analysis to user requirements. Support MES solution architectures and assist customers in developing detailed design ...

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All JobsTechnical Analyst JobsTechnical Analyst Jobs in Michigan

Technical Analyst information

See Michigan salary details

$30.9K

$77.4K

$124.2K

How much do technical analyst jobs pay per year?

As of Aug 6, 2026, the average yearly pay for technical analyst in Michigan is $77,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $87,600.00 per year, depending on experience, location, and employer.

What is a technical analyst?

A technical analyst provides technical support concerning the computer systems and databases of a business. Typical job duties include implementing system upgrades, backing up data, testing computer systems, and performing maintenance. Technical analyst positions can also refer to a role played in financial institutions that research technical investment opportunities.

What is the difference between Technical Analyst vs Business Analyst?

AspectTechnical AnalystBusiness Analyst
Required CredentialsTypically certifications like CompTIA, Cisco, or vendor-specific technical certificationsOften certifications like CBAP, PMI-PBA, or business analysis certifications
Work EnvironmentFocuses on IT systems, software, and hardware troubleshooting within technical teamsWorks with business stakeholders to identify needs and improve processes
Employer & Industry UsageCommon in IT, finance, and technology companiesPrevalent across various industries including finance, healthcare, and retail

While both roles involve analysis, Technical Analysts focus on technical systems and infrastructure, whereas Business Analysts concentrate on understanding business needs and translating them into technical solutions. The roles often collaborate but serve different primary functions within organizations.

What does a technical analyst do?

A Technical Analyst is responsible for evaluating and interpreting technical data to support business decisions, often within IT or finance sectors. They analyze systems, processes, and workflows to identify areas for improvement and recommend solutions. Technical Analysts may also assist in implementing new technologies, troubleshooting technical issues, and ensuring that systems operate efficiently. Their work often bridges the gap between technical teams and business stakeholders.

What is the role of a technical analyst?

A technical analyst evaluates data, trends, and technical systems to identify issues and recommend solutions. They often analyze software, hardware, or network performance, using tools like diagnostic software and scripting. Strong problem-solving skills and knowledge of industry standards are essential for this role.

How does a technical analyst typically interact with other departments within an organization?

Technical Analysts regularly collaborate with teams such as IT, operations, and business units to gather requirements, analyze data, and implement solutions that align with organizational goals. They often serve as a bridge between technical staff and non-technical stakeholders, translating business needs into actionable technical specifications. This cross-functional interaction is essential for ensuring that technology initiatives support broader business objectives and are implemented effectively. Being proactive in communication and building strong relationships across departments helps Technical Analysts drive successful projects and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a technical analyst, and why are they important?

To thrive as a Technical Analyst, you need strong analytical skills, a solid understanding of IT systems, and a relevant degree in computer science or a related field. Familiarity with data analysis tools (such as SQL, Excel, or Tableau), business intelligence platforms, and sometimes certifications like CompTIA or ITIL are typically required. Effective communication, problem-solving, and attention to detail are key soft skills that help bridge the gap between technical teams and business stakeholders. These abilities are crucial for accurately interpreting technical data, supporting decision-making processes, and ensuring technology solutions align with organizational goals.
More about Technical Analyst jobs
What are the most commonly searched types of Technical Analyst jobs in Michigan? The most popular types of Technical Analyst jobs in Michigan are:
What are popular job titles related to Technical Analyst jobs in Michigan? For Technical Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Technical Analyst jobs in Michigan look for? The top searched job categories for Technical Analyst jobs in Michigan are:
What cities in Michigan are hiring for Technical Analyst jobs? Cities in Michigan with the most Technical Analyst job openings:
What are popular job titles related to Technical Analyst jobs in MI? For Technical Analyst jobs in MI, the most frequently searched job titles are:
Technical Analyst jobs near you
Infographic showing various Technical Analyst job openings in Michigan as of August 2026, with employment types broken down into 63% Full Time, 9% Part Time, and 28% Contract. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $77,388 per year, or $37.2 per hour.

Technical Support Case Analyst

Ford Motor Company

Allen Park, MI • On-site

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Technical Support Analyst
We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
As part of the Ford Customer Service Division (FCSD) strategy to reimagining the dealer support model, Service Engineering Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians. The team's focus will be on delivering timely response support and excellent technical support and guidance. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end-to-end technical support.
The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution.
This role is 5 days in office with opportunity for some work from home days.
Due to Ford & Lincoln dealership support required the technical hotline is open on some company designated holidays.
Responsibilities
What you'll do...
  • Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs.
    • Provide timely initial response.
    • Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan:
      • Researching workshop manuals, service publications and various other technical/engineering documents
      • Respond / Formulate technically accurate recommendations.
      • Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required.
    • Maintain timely case management ensuring that each case does not exceed allowable aging objectives.
  • Coordinate and collaborate with both Field Service Engineers and directly with Dealer Management/Service Personnel to ensure steady progression on each case.

Escalation of concerns to Level 2/Level 3 assistance for further support:
  • Escalation to and interface with PD Engineering, though JIRA Process (DSSH Model)
  • Escalation to and interface with FSE to provide in-dealership assistance.
    • FSE technical hands-on assistance
    • Capture data for FSE dealer process reviews
  • Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions.
  • Supporting Hotline operations on site from 8 am until 8 pm EST.
  • Working on Saturdays will be required as needed.
  • Working on Ford scheduled Holidays will be required as needed.
  • Schedule may change due to the needs of the business.

Qualifications
You'll have...
  • High School diploma
  • 2+ years of hands-on technical/diagnostic experience in automotive-related environments, including but not limited to:
    • Automotive manufacturers
    • Technical service organizations
    • Automotive dealerships
    • Independent repair facilities
    • Military vehicle maintenance
    • Automotive technical training programs
  • 2+ years of experience in vehicle diagnostics and repair.
  • Supporting Hotline operations on site from 8 am until 8 pm EST.
  • Working on Saturdays will be required as needed.
  • Working on Ford scheduled Holidays will be required as needed.
  • Schedule may change due to the needs of the business.

Even better, you may have...
  • Bachelor's degree or higher in a technical discipline (e.g., Automotive Technology, Automotive Engineering Technology, Field Service Operations, Advanced Vehicle Systems, Automotive Industry Management).
  • ASE Certifications.
  • Senior Master Certification or equivalent OEM technical training.
  • State Automotive Certifications.
  • Automotive dealership service experience.
  • Experience with Jira is preferred
  • Strong interpersonal and communication skills, with demonstrated professionalism in all interactions.
  • High level of reliability, diligence, and accountability.
  • Collaborative team player who values cross-functional partnership.
  • Commitment to continuous learning and development, both personally and for others.
  • Ability to work independently with a proactive, forward-thinking approach.
  • Strong problem-solving and analytical capabilities.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-MK1
Ford logo

About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982

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