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Technical Services Analyst Jobs (NOW HIRING)

... technical assistance to users on system setups or modifications. Works closely with Service Desk ... Participates in root cause analysis for recurring issues and contributes to long-term solutions.

... technical assistance to users on system setups or modifications. Works closely with Service Desk ... Participates in root cause analysis for recurring issues and contributes to long-term solutions.

... technical assistance to users on system setups or modifications. Works closely with Service Desk ... Participates in root cause analysis for recurring issues and contributes to long-term solutions.

The Technical Services Analyst Iis a manufacturing plant support position within Information Technology. The position willprovide support for desktop/laptop computers and peripherals, which includes ...

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Technical Services Analyst information

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$40.5K

$81.7K

$186K

How much do technical services analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical services analyst in the United States is $81,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a technical services analyst?

Technical Services Analysts are professionals who provide technical support, troubleshooting, and solutions to clients or internal teams regarding IT systems, software, and hardware. They analyze technical issues, implement fixes, and often serve as a bridge between users and technical teams. Their responsibilities may include responding to service requests, identifying and resolving technical problems, and maintaining documentation of solutions. Technical Services Analysts play a key role in ensuring the smooth operation of technology within an organization.

How does a technical services analyst typically collaborate with other departments to resolve technical issues?

Technical Services Analysts frequently work alongside IT, development, and customer support teams to troubleshoot and resolve technical issues. Collaboration often involves gathering detailed information from users, escalating complex problems to specialized teams, and ensuring clear communication throughout the resolution process. Building strong relationships and maintaining open channels of communication are key to efficiently solving problems and delivering high-quality service. This cross-departmental teamwork not only helps in resolving issues faster but also provides valuable learning opportunities for analysts.

What are the key skills and qualifications needed to thrive as a technical services analyst, and why are they important?

To thrive as a Technical Services Analyst, you need strong analytical skills, troubleshooting abilities, and a background in information technology, often supported by a degree in computer science or related field. Familiarity with IT service management tools (such as ServiceNow), ticketing systems, and relevant certifications like ITIL Foundation are typically required. Excellent communication, problem-solving, and customer service skills help analysts collaborate effectively and resolve technical issues efficiently. These skills and qualities are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality support to end-users.

How much does a technical services analyst make in the US?

A technical services analyst in the US typically earns an average salary of around $60,000 to $80,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

Who are the top companies hiring for Technical Services Analyst jobs?

The top employers for Technical Services Analyst jobs are:

What states have the most Technical Services Analyst jobs?

States with the most job openings for Technical Services Analyst jobs include:

Infographic showing various Technical Services Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $81,675 per year, or $39.3 per hour.

Technical Services Analyst

Enertia Software Com

Houston, TX โ€ข On-site, Remote

Full-time

Re-posted 12 days ago


Job description

Description

Job Summary

The Technical Services Analyst will work closely with the Technical Services Team to provide reporting, integration, and workflow solutions. This individual should have strong analytical skills, strong communication and organizational skills, and excellent time management abilities.


Duties/Responsibilities

  • Work closely with internal teams and client teams to gather requirements and execute them into the company's Technical Services solutions
  • Understand concepts for designing, implementing, and supporting integration, reporting and workflow solutions based on business requirements
  • Collaborate with other Technical Services staff for maximum output and efficiency
  • Communicate effectively with technical and non-technical team members
  • Plan and execute client deployments, training, and custom solution developmentย 


Required Skills/Abilitiesย 

  • Experience with the Excel, SQL Server, and SQL Server Reporting Services (SSRS)
  • Familiarity with SQL Data Tools and Report Builder
  • Strong Data Validation skills and proficient in Excelย 
  • Ability to read and understand database structures
  • Strong self-organization and self-management skills
  • Experience with Finance and Accounting conceptsย 
  • Exposure to Oil and Gas upstream is a plusย 


Education and Experienceย 

  • Bachelor's degree in Computer Science or a related discipline
  • 2+ years of experience in technical support


Physical Requirements

  • This is a full-time position with standard daytime working hoursย 
  • Prolonged periods sitting at a desk and working on a computer
  • Ability and accessibility to work remotely or in the office as required