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Technical Services Analyst Jobs (NOW HIRING)

Technical Services Manager

Sahuarita, AZ ยท On-site

$109K - $109K/yr

Technical Services Manager As the Technical Services Manager, you will be a key driver of the ... Exceptional problem-solving and analytical skills. * Outstanding interpersonal, communication, and ...

The Tech Services Analyst is responsible for operationally driven project work, startups ... Write technical reports and articles for inter-company publication. * Contribute to on-the-job ...

The Tech Services Analyst is responsible for operationally driven project work, startups ... Write technical reports and articles for inter-company publication. * Contribute to on-the-job ...

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Technical Services Analyst information

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$40.5K

$81.7K

$186K

How much do technical services analyst jobs pay per year?

As of Jun 12, 2026, the average yearly pay for technical services analyst in the United States is $81,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

How does a Technical Services Analyst typically collaborate with other departments to resolve technical issues?

Technical Services Analysts frequently work alongside IT, development, and customer support teams to troubleshoot and resolve technical issues. Collaboration often involves gathering detailed information from users, escalating complex problems to specialized teams, and ensuring clear communication throughout the resolution process. Building strong relationships and maintaining open channels of communication are key to efficiently solving problems and delivering high-quality service. This cross-departmental teamwork not only helps in resolving issues faster but also provides valuable learning opportunities for analysts.

What does being technical mean?

For a Technical Services Analyst, being technical means having a strong understanding of computer systems, software, and hardware, as well as the ability to troubleshoot and resolve technical issues. It often involves knowledge of specific tools, programming, or networking concepts, and may require certifications or technical training. Being technical enables effective support and problem-solving in technology environments.

What is a technical definition?

A technical definition explains the precise meaning of a term or concept within a specific field, such as technology or engineering. For a Technical Services Analyst, understanding technical definitions helps in accurately interpreting technical documentation, troubleshooting issues, and communicating effectively with technical teams.

What are the key skills and qualifications needed to thrive as a Technical Services Analyst, and why are they important?

To thrive as a Technical Services Analyst, you need strong analytical skills, troubleshooting abilities, and a background in information technology, often supported by a degree in computer science or related field. Familiarity with IT service management tools (such as ServiceNow), ticketing systems, and relevant certifications like ITIL Foundation are typically required. Excellent communication, problem-solving, and customer service skills help analysts collaborate effectively and resolve technical issues efficiently. These skills and qualities are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality support to end-users.

What is the meaning of technical?

In the context of a Technical Services Analyst role, 'technical' refers to knowledge and skills related to technology, computer systems, software, and hardware. It involves understanding technical concepts, troubleshooting issues, and working with technical tools or systems to support clients or internal teams.

What are Technical Services Analysts?

Technical Services Analysts are professionals who provide technical support, troubleshooting, and solutions to clients or internal teams regarding IT systems, software, and hardware. They analyze technical issues, implement fixes, and often serve as a bridge between users and technical teams. Their responsibilities may include responding to service requests, identifying and resolving technical problems, and maintaining documentation of solutions. Technical Services Analysts play a key role in ensuring the smooth operation of technology within an organization.

What is the full meaning of tech?

In the context of a Technical Services Analyst role, 'tech' is short for 'technology,' which refers to the application of scientific knowledge for practical purposes, including hardware, software, and systems used in IT environments. The role often involves working with various technical tools, troubleshooting, and understanding technical concepts. Knowledge of technical terminology and certifications can be beneficial for success in this field.
What cities are hiring for Technical Services Analyst jobs? Cities with the most Technical Services Analyst job openings:
Who are the top companies hiring for Technical Services Analyst jobs? The top employers for Technical Services Analyst jobs are:
What states have the most Technical Services Analyst jobs? States with the most job openings for Technical Services Analyst jobs include:
Infographic showing various Technical Services Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,675 per year, or $39.3 per hour.
Technical Customer Service Analyst

Technical Customer Service Analyst

AllSTEM Connections

Milwaukee, WI โ€ข On-site, Remote

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago


Job description

Job Title: Technical Procurement Analyst (SAP Ariba Specialist)
Role Overview
We are seeking a Technical Procurement Analyst to lead the day-to-day operations and continuous improvement of our Global Supplier Enablement program. This unique role is a 50/50 split between high-touch stakeholder engagement (onboarding suppliers and internal business units) and deep-dive technical troubleshooting (root-cause analysis within SAP systems). You will act as the primary bridge between our tax, IT, and accounts payable teams to ensure global invoicing rules are maintained and payment metrics exceed 97% on-time status. The ideal candidate is a "computer-savvy" problem-solver who can navigate complex ERP environments while providing world-class service to a global supplier base.
Key Responsibilities
Supplier Enablement & Onboarding (50%)
โ€ข Digital Transformation: Partner with internal business units and global suppliers to facilitate onboarding onto the SAP Ariba Network; lead training sessions via virtual platforms to ensure platform adoption.
โ€ข Global Compliance: Manage and update global country rules within the Ariba Network; collaborate with Tax and Legal teams to ensure country-specific invoicing and tax requirements are met.
โ€ข Migration Support: Attend and contribute to enterprise-wide SAP S/4HANA migration meetings, executing assigned tasks to ensure data integrity during system transitions.
Technical Troubleshooting & Analysis (50%)
โ€ข Root-Cause Analysis: Track and resolve complex issues related to PO submission, digital invoicing, and payment failures; investigate invoices in "reconciling" status to clear bottlenecks.
โ€ข Performance Monitoring: Monitor the Supplier Enablement Dashboard to track departmental KPIs, ensuring payment status maintains a 97%+ on-time rating.
โ€ข Process Improvement: Collaborate with AP, VMA, and IT teams to enhance system functionality and eliminate recurring user or supplier errors through better training or system logic.
โ€ข Data Mastery: Manage large datasets within Excel and BI dashboards to provide analytical insights into supplier performance and system health.
Qualifications & Requirements
โ€ข Language Proficiency: Excellent written and verbal English skills are required. Bilingual Spanish fluency is highly preferred to support global operations.
โ€ข Technical Expertise:
oExtensive experience with SAP Ariba B&I processes and the Ariba Network.
oWorking knowledge of SAP S/4HANA or legacy SAP environments.
oAdvanced proficiency in Excel (managing large datasets and VLOOKUPs/Pivots).
โ€ข Domain Knowledge: Strong familiarity with Accounts Payable (A/P), procurement workflows, and global payment processes.
โ€ข Soft Skills: World-class customer service skills with the ability to explain technical system requirements to non-technical stakeholders.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Perry
Branch Phone:
(909) 244-1777
Location:
Houston, TX