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Technical Services Analyst Jobs (NOW HIRING)

Timken

Service Center Technical Analyst

Houston, TX

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of ...

Timken

Service Center Technical Analyst

Houston, TX · On-site

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of ...

AltaMed

Analyst, Technical Patient Service Center

Anaheim, CA · On-site

$76K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Analyst serves as a key technical expert in the management, optimization, and continuous ... Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services ...

Suzano

Technical Services Manager

Pine Bluff, AR · On-site

$104K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Technical Services Manager will support customers in the paper and packaging industry ... Present technical findings, root-cause analyses, corrective actions, and preventive actions ...

CVR Energy, Inc.

Technical Services Manager

Wynnewood, OK · On-site

$98K - $98K/yr

Experience with capital and operating cost estimating and economic analysis is preferred * Possess ... Manage the Refinery Technical Service Department to achieve Safety, Environmental Compliance ...

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How much do technical services analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical services analyst in the United States is $81,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

How does a technical services analyst typically collaborate with other departments to resolve technical issues?

Technical Services Analysts frequently work alongside IT, development, and customer support teams to troubleshoot and resolve technical issues. Collaboration often involves gathering detailed information from users, escalating complex problems to specialized teams, and ensuring clear communication throughout the resolution process. Building strong relationships and maintaining open channels of communication are key to efficiently solving problems and delivering high-quality service. This cross-departmental teamwork not only helps in resolving issues faster but also provides valuable learning opportunities for analysts.

What are the key skills and qualifications needed to thrive as a technical services analyst, and why are they important?

To thrive as a Technical Services Analyst, you need strong analytical skills, troubleshooting abilities, and a background in information technology, often supported by a degree in computer science or related field. Familiarity with IT service management tools (such as ServiceNow), ticketing systems, and relevant certifications like ITIL Foundation are typically required. Excellent communication, problem-solving, and customer service skills help analysts collaborate effectively and resolve technical issues efficiently. These skills and qualities are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality support to end-users.

What is a technical services analyst?

Technical Services Analysts are professionals who provide technical support, troubleshooting, and solutions to clients or internal teams regarding IT systems, software, and hardware. They analyze technical issues, implement fixes, and often serve as a bridge between users and technical teams. Their responsibilities may include responding to service requests, identifying and resolving technical problems, and maintaining documentation of solutions. Technical Services Analysts play a key role in ensuring the smooth operation of technology within an organization.

Who are the top companies hiring for Technical Services Analyst jobs?

The top employers for Technical Services Analyst jobs are:

What states have the most Technical Services Analyst jobs?

States with the most job openings for Technical Services Analyst jobs include:

What are popular job titles related to Technical Services Analyst jobs?

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Technical Services Analyst jobs near you
Infographic showing various Technical Services Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,675 per year, or $39.3 per hour.

Senior Analyst, Technical Services

Ensemble Health Partners, Inc.

Remote

$69K - $104K/yr

Full-time

Medical, Retirement

Posted 13 days ago

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

140th of 150 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
The Senior Analyst, Technical Services is responsible for providing high-level EIQ support to end users. The Senior Analyst, Technical Services is responsible for ServiceNow ticket monitoring, resolution, and/or escalation and delivers a high level of quality service to ensure satisfaction with our product and services. The Senior Analyst, Technical Services develops and maintains a professional relationship with the end users to promote software engagement through quality service, education, and support. The Senior Analyst, Technical Services assists with new client implementations and upgrades for existing clients. The Senior Analyst, Technical Services may provide onboarding, training, and guidance to junior technical support staff.
Essential Job Functions:
  • ServiceNow ticket monitoring, documenting, escalating, and/or resolution of software issues to ensure the needs of the organization and the clients are met.
  • Serve as an escalated point of contact for the client and oversees the delivery of high level of quality service to ensure satisfaction with our products and services.
  • Technical aptitude and ability to troubleshoot complex software functionality issues.
  • Support software automation and optimization initiatives and technical capabilities.
  • Ability to research and analyze data anomalies.
  • Assist with new client implementations and upgrades for existing clients.
  • Identifies, communicates, and works to resolve complex data quality issues.
  • Includes client facing interactions.
  • Empower team members to identify process improvements, setting priorities, and implementing best practices.
  • Empower team members to identify process improvements, setting priorities, and implementing best practices.
  • Use SQL and other technical skills to write queries, complete complex data analysis, data validation, and report creation/validation.
  • Maintain high level proficiency with the complex modules with EIQ.
  • Serves as a subject matter expert for data integrity processes and collaborates with cross-functional teams to optimize data management practices.
  • Monitors and validates data across multiple systems to ensure compliance with organizational and regulatory standards.
  • Leads initiatives to improve data quality, trains stakeholders on best practices, and ensures adherence to HIPAA and other healthcare compliance requirements.

Requirements:
  • 5-7 years or relatable professional experience
  • Associate Degree or equivalent professional experience
  • CRCR Certification, or other approved job-relevant certification. (Or willingness to obtain within 9 months)
  • Expertise using Ensemble IQ products. Ability to utilize SQL, Microsoft Products, Excel, and Access.
  • Professional experience with Azure DevOps and ticketing experience in ServiceNow or Jira.
  • Experience and familiarity with multiple EMR/EHR systems.
  • General understanding of healthcare revenue cycle management (RCM), including patient access, registration/admission, and patient financial services
  • Requires daily interaction with internal and external senior leaders.
  • Exceptional organizational and problem-solving skills, time management, and ability to prioritize deliverables a must.
  • Must possess the technical skills required for data analysis and troubleshooting complex issues.
  • This position pays between $69,400-104,100 based on experience

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
#LI-MT1
#LI-Remote
Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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