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Technical Services Analyst Jobs (NOW HIRING)

Timken

Service Center Technical Analyst

Houston, TX · On-site

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of ...

Timken

Service Center Technical Analyst

Houston, TX · On-site

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of ...

Timken

Service Center Technical Analyst

Houston, TX · On-site

$75 - $110/hr

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible forproviding technical solutions to repair and parts inquiries in support of ...

ENTICO ICT

WI · On-site

$110 - $160/hr

The XRM team within Attract&Connect is looking for an Azure Cloud Technical analyst who with a ... You follow the documented service patterns and guidelines. You search for technical solutions for ...

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Technical Services Analyst information

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$40.5K

$81.7K

$186K

How much do technical services analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical services analyst in the United States is $81,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a technical services analyst?

Technical Services Analysts are professionals who provide technical support, troubleshooting, and solutions to clients or internal teams regarding IT systems, software, and hardware. They analyze technical issues, implement fixes, and often serve as a bridge between users and technical teams. Their responsibilities may include responding to service requests, identifying and resolving technical problems, and maintaining documentation of solutions. Technical Services Analysts play a key role in ensuring the smooth operation of technology within an organization.

How does a technical services analyst typically collaborate with other departments to resolve technical issues?

Technical Services Analysts frequently work alongside IT, development, and customer support teams to troubleshoot and resolve technical issues. Collaboration often involves gathering detailed information from users, escalating complex problems to specialized teams, and ensuring clear communication throughout the resolution process. Building strong relationships and maintaining open channels of communication are key to efficiently solving problems and delivering high-quality service. This cross-departmental teamwork not only helps in resolving issues faster but also provides valuable learning opportunities for analysts.

What are the key skills and qualifications needed to thrive as a technical services analyst, and why are they important?

To thrive as a Technical Services Analyst, you need strong analytical skills, troubleshooting abilities, and a background in information technology, often supported by a degree in computer science or related field. Familiarity with IT service management tools (such as ServiceNow), ticketing systems, and relevant certifications like ITIL Foundation are typically required. Excellent communication, problem-solving, and customer service skills help analysts collaborate effectively and resolve technical issues efficiently. These skills and qualities are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality support to end-users.

How much does a technical services analyst make in the US?

A technical services analyst in the US typically earns an average salary of around $60,000 to $80,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

Who are the top companies hiring for Technical Services Analyst jobs?

The top employers for Technical Services Analyst jobs are:

What states have the most Technical Services Analyst jobs?

States with the most job openings for Technical Services Analyst jobs include:

What are popular job titles related to Technical Services Analyst jobs?

For Technical Services Analyst jobs, the most frequently searched job titles are:

Technical Services Analyst jobs near you
Infographic showing various Technical Services Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $81,675 per year, or $39.3 per hour.

Overnight - Technical Service Analyst

IPeople

Lewisville, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

This position is for the 11 pm to 7 am shift.
The opportunity: Do you want the opportunity to learn about healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare (https://www.ipeople.com/) is seeking a motivated, engaged, and passionateSupport Specialist to join their growing team. We serve the healthcare industry with our products and services, allowing providers to focus on saving patient lives.

Ideal applications are energetic, eager, and customer-focused individuals who will provide front-line service to our clients. This individual needs a basic understanding of Windows-based applications that interact with databases, web services, and Windows services and the ability to work well under pressure. On-the-job training will be given for proprietary IPeople products and services.

We are unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

Your responsibilities:

  • Answer support phone and email questions and complete customer support tickets.
  • Assist users in working with IPeople Healthcare products & services.
  • Perform basic diagnostics and troubleshooting for IPeople products & services.
  • Perform root cause analysis and provide user assistance in solving issues.
  • Collaborate with customers and developers to help test, maintain, and monitor computer programs and systems to address customer issues.
  • Review and analyze performance indicators to locate code problems and correct the identified errors or route them properly.
  • Route and document customer issues and communicate appropriately.
  • Actively focus on and contribute to the success of the customer experience.
  • Other duties may be assigned as necessary.

What you'll need to be successful:

  • Basic understanding or familiarity with database connectivity (ADO/ADO.NET, ODBC, OLE DB, etc.)
  • Basic understanding of SQL Server and its related tools (e.g. SSMS, SQL Profiler, etc.)
  • Basic understanding of VBScript (or similar scripting languages ex. Javascript, Python.
  • Have a passion for customer service.
  • Have a passion for learning.
  • Work well under pressure.
  • Good understanding of Windows development techniques and Microsoft development tools/ environments.
  • Ability to communicate technical information to both technical and non-technical customers.
  • Excellent communication skills, both written and oral.


Why IPeople?

  • Competitive salary
  • Generous benefits package that includes 80% company-sponsored medical benefits for youand yourdependents; a 401k match of up to 5%; and an unlimited Paid Time Off policy
  • For those who work onsite, we have a fun office culture: Friday lunches out of the office, monthly bowling/pool/activities.
  • Open-door policy between leadership and team members

IPeople Healthcare, An RLDatix Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IPeople Healthcare, An RLDatix Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. IPeople Healthcare, An RLDatix Company will not tolerate discrimination or harassment based.

Apply