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Remote Technical Analyst Jobs in Michigan (NOW HIRING)

Echo Global Logistics

Technical Business Analyst

Warren, MI · On-site +1

$85K - $123K/yr

Join Echo's Integration Team as a Technical Business Analyst and help drive successful EDI/API integration projects between clients, carriers, and internal teams. You'll gather requirements, support ...

CSAA

$79K - $105K/yr

You will utilize your insurance knowledge and analytic methods and technical skills to extract ... Please note we are hiring for this role remote anywhere in the United States with the following ...

CSAA

In this role, you will combine insurance domain knowledge, analytical expertise, and technical ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

EMAG LLC

Technical Sales Engineer

Farmington, MI · Remote

Analyze customer RFQs, technical specifications, and process requirements to determine suitable ... remote meetings. * Communicate effectively with Sales, Engineering, and Operations to clarify ...

Eliassen Group

Technical Project Manager

Lansing, MI · On-site +1

$50 - $62/hr

Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description ... Use Microsoft Excel for data analysis, tracking, and reporting. Experience Requirements: * 5 to 8 ...

InstantServe LLC

Senior Business Analyst

Jackson, MI · On-site +1

$82K - $107K/yr

Mississippi (Remote) Position Overview This role requires deep experience working with government ... technical teams to ensure successful implementation of complex system enhancements. The ideal ...

OpTech

Analytics Engineer/Data Analyst

East Lansing, MI · On-site +1

... technical perspectives. The individual will also provide documentation, support validation of ... remote work options, growth opportunities, 401K and competitive pay. Apply today! By submitting ...

OtterBase

Epic Analyst - Remote

Detroit, MI · Remote

Epic Analyst - PB Resolute Certification Position Summary: The Epic Analyst is responsible for the ... Serve as a technical advisor to HR, employer partners, billing teams, and clinical leadership.

E-Solutions

Senior Business Analyst

Farmington, MI · Remote

... Open for Remote (Yes/No) Yes Experience level (Years) 7+ years Must have skills • Business ... and technical teams to gather, analyze, and document requirements • Facilitate requirement ...

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All JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Michigan

Remote Technical Analyst information

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$10

$37

$63

How much do remote technical analyst jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote technical analyst in Michigan is $37.07, according to ZipRecruiter salary data. Most workers in this role earn between $26.63 and $46.73 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

How does a Remote Technical Analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

How can I make 2000 a week working from home?

A remote technical analyst can earn $2,000 a week by gaining specialized skills in data analysis, troubleshooting, and using tools like SQL or Excel, along with relevant certifications. Earning this income typically involves working full-time hours, possibly with overtime or multiple clients, and building a strong reputation for expertise and reliability.

What job makes $10,000 a month without a degree?

A Remote Technical Analyst can potentially earn $10,000 a month through freelance projects, consulting, or high-level contract work, especially with specialized skills in data analysis, cybersecurity, or software troubleshooting. Success often depends on experience, certifications, and the ability to work independently in a remote environment.

How can I make $100,000 a year working from home?

A remote technical analyst can reach a $100,000 annual salary by gaining specialized skills in data analysis, cybersecurity, or cloud computing, obtaining relevant certifications, and gaining several years of experience. Building a strong professional network and demonstrating proficiency with tools like SQL, Python, or Tableau can also enhance earning potential in this role.

What are the key skills and qualifications needed to thrive as a Remote Technical Analyst, and why are they important?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

What is a Remote Technical Analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.

What jobs in the US pay 300,000 a year?

A Remote Technical Analyst typically does not earn $300,000 annually; such high salaries are more common in executive roles, specialized software engineering, or senior management positions. High-paying tech roles often require extensive experience, advanced skills, and certifications, and may involve leadership responsibilities or working in high-demand industries. Salary levels vary based on company size, location, and individual expertise.
What are the most commonly searched types of Technical Analyst jobs in Michigan? The most popular types of Technical Analyst jobs in Michigan are:
What are popular job titles related to Remote Technical Analyst jobs in Michigan? For Remote Technical Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Technical Analyst jobs in Michigan look for? The top searched job categories for Remote Technical Analyst jobs in Michigan are:
Remote Technical Analyst jobs near you
Infographic showing various Remote Technical Analyst job openings in Michigan as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $77,103 per year, or $37.1 per hour.
Customer Care Technical Analyst

Customer Care Technical Analyst

equivant

Traverse City, MI • Remote

Full-time

Posted 24 days ago

Job description

Job Summary:

The Customer Care Technical Analyst will be responsible for front-line technical support of the Northpointe Suite, including troubleshooting and first-stage investigative work required to drive customer issues to resolution. The successful candidate will work with the existing Customer Care team to support our client base, with opportunity for growth within the company. This is a 2nd shift remote position with core hours of 12:00 PM - 9:00 PM EST. Upon completion of training and onboarding, the role includes after-hours on-call responsibility for Priority 1 (P1) tickets only. Some exceptions for onboarding, company meetings, and on-site requirements may apply.
Company Overview
equivant SCP is dedicated to helping justice agencies better support the individuals and communities they serve. The Northpointe Suite software brings together the tools agencies need to manage cases, streamline workflows, and improve communication across the justice system. When you join equivant, you become part of a team that values purpose, collaboration, and real-world impact.

Job Description:

Primary Responsibilities

Support & Troubleshooting

  • Respond to incoming customer inquiries across all available channels, managing a work queue to ensure compliance with Service Level Agreement timeframes.
  • Establish proficiency in the Northpointe Suite and underlying database management systems to troubleshoot and resolve customer application software issues.
  • Accurately assess the priority and severity of customer issues based on predefined criteria, customer problem descriptions, and industry experience; utilize established escalation paths for issues of routine scope and complexity.
  • Provide practical workarounds to customers when immediate software modifications are not available.

Documentation & Case Management

  • Log all and any ongoing actions with thorough, specific detail - capturing sufficient context so that any team member can understand the full history of an issue without follow-up, and building the support knowledge base over time.
  • Monitor open tickets twice daily to ensure timely progress; keep ticket status current and maintain proactive customer communication throughout.
  • Maintain quality test records to capture testing evidence carried out prior to software releases.

Communication & Relationships

  • Communicate proactively with customers and internal stakeholders - including status updates using pre-defined criteria.
  • Build strong relationships with 3rd parties and external providers to ensure timely data flow.
  • Provide updates to the Customer Care Manager as needed; collaborate with customers and internal teams - including Quality Assurance and Deployment - to coordinate the resolution and deployment of fixes for application defects.
  • Use technology effectively to collaborate and maintain strong remote working relationships (Teams, SharePoint, Confluence, Jira, etc.). Camera use is expected on all customer calls and team meetings.

Process & Continuous Improvement

  • Follow documented procedures for processing complex data, reporting problems, and required changes.
  • Assist with creating, organizing, and maintaining the equivant Documentation Library.
  • Understand team metrics and SLA standards; make suggestions to improve data quality and processes.

Basic Qualifications

  • Communication: Consistent, proactive, and detailed - internally and externally. Does not wait to be asked for updates. Written and verbal communication is clear, organized, and stands alone without follow-up clarification.
  • Curiosity and Self-Direction: Approaches unfamiliar problems with initiative. Independently researches issues, asks thoughtful questions, and pursues skill growth without requiring direction to do so.
  • Ability to recognize trends in escalated issues.
  • Ability to manage multiple complex tasks simultaneously in a fast-paced, deadline-oriented environment.
  • Zendesk experience preferred; or equivalent ticketing system experience.
  • Basic SQL knowledge preferred, or willingness to learn.

Worker Type:

Regular

Number of Openings Available:

1

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