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Tech Connect Chat Support Jobs in Raleigh, NC (NOW HIRING)

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC

$13.25 - $17.75/hr

... and connect to their audience on an emotional level. We take a human-centered approach both ... To help support our growth, we are looking for an IT Intern to support our employees with ...

3M

Manufacturing Technology Specialist

Moncure, NC

$145K - $178K/yr

Providing support towards capital project justifications. * Determine equipment and MES improvement ... Chat with Max For assistance with searching through our current job openings or for more ...

New

PublicInput

Customer Support Manager

Raleigh, NC · On-site

With a shared background in planning consulting, the company's co-founders believe that technology ... Maintain a high standard of customer communication across chat, email, and occasional live ...

PublicInput

Customer Support Manager

Raleigh, NC · On-site

With a shared background in planning consulting, the company's co-founders believe that technology ... Maintain a high standard of customer communication across chat, email, and occasional live ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsTech Connect Chat Support JobsTech Connect Chat Support Jobs in Raleigh, NC

Tech Connect Chat Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do tech connect chat support jobs pay per year?

As of Jul 15, 2026, the average yearly pay for tech connect chat support in Raleigh, NC is $42,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Tech Connect Chat Support role, and how can they be managed?

In a Tech Connect Chat Support role, one of the most common challenges is efficiently handling multiple customer conversations simultaneously while maintaining a high standard of service. Additionally, resolving complex technical issues without the benefit of voice communication can require extra patience and clear written communication. Team members often rely on strong collaboration, using internal knowledge bases and escalation procedures when necessary. Staying organized and continuously updating technical knowledge can help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a Tech Connect Chat Support specialist, and why are they important?

To thrive as a Tech Connect Chat Support specialist, you need strong troubleshooting abilities, a solid understanding of relevant technical products or services, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and live chat platforms is usually required. Excellent written communication, patience, and problem-solving skills help build rapport and resolve customer issues efficiently. These competencies ensure timely, accurate support and high customer satisfaction in a fast-paced digital environment.

What is Tech Connect Chat Support?

Tech Connect Chat Support is a customer service role focused on assisting users with technical issues, questions, or troubleshooting through online chat platforms. Professionals in this position help customers resolve software or hardware problems, provide product guidance, and ensure a positive support experience. They often use real-time messaging to communicate, aiming to quickly and accurately address user concerns. This role requires strong technical knowledge, communication skills, and the ability to multitask in a fast-paced environment.
What are popular job titles related to Tech Connect Chat Support jobs in Raleigh, NC? For Tech Connect Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Tech Connect Chat Support jobs in Raleigh, NC look for? The top searched job categories for Tech Connect Chat Support jobs in Raleigh, NC are:
Tech Connect Chat Support jobs near you
IT Intern (Raleigh, NC)

IT Intern (Raleigh, NC)

Carimus

Raleigh, NC

$13.25 - $17.75/hr

Internship

Retirement

Re-posted 10 days ago

Job description

About Carimus & the Role

We are Carimus, a brand experience and digital transformation agency. Founded in 2013, we bring together the best of art and engineering to make an impact in a digital world. We've fused strategy, creativity, and technology to help brands and products breakthrough and connect to their audience on an emotional level. We take a human-centered approach both internally and externally to create impactful experiences for both our employees and clients.

To help support our growth, we are looking for an IT Intern to support our employees with IT support. The IT intern will gain hands-on experience with Carimus’ internal IT, including providing technical assistance to employees and working on network, hardware, and software projects. The IT intern should be passionate about technology and problem-solving.

The ideal candidate should have strong problem-solving and analytic skills, attention to detail, and the ability to thrive in a busy, fast-paced environment. Carimus interns are able to enroll in our 401(k) Retirement Plan and company match!

We are looking for someone who has the capacity to regularly work 10-20 hours per week in our Raleigh, NC office.


What you’ll do…


  • Work alongside the IT team in maintaining hardware and software systems
  • Assist with onboarding new employees, including setting up laptops, internal applications, and any other equipment needed 
  • Assist with troubleshooting issues and provide technical support to internal Carimus team members 
  • Assist with equipment in the office, such as video conferencing technology, printers, etc. 
  • Partner with IT team on IT projects
  • Define Quarterly / Monthly Objectives with Direct Manager

Required Qualifications:
 

  • Pursuing an undergraduate degree in Information Technology, Informatics, Business, or related field
  • Excellent problem-solving skills and interest in learning new technologies 
  • Ability to work effectively both independently and as part of a team
  • Experience or Interest in coding and programming 
  • Strong communication skills, written and verbal


Our values:
At Carimus, these values guide every interaction and collaboration internally and with our clients.

  • Live in the ZOPD We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence.
  • Be Transparent & Tenacious We don’t hide from the truth and won’t let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity.
  • Invest in Relationships Life is better doing interesting things with people we like. We build trusting relationships and strong connections—with our employees and our clients. We go further together.
  • Create Exceptional Experiences We exceed expectations—yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch.
  • Commit to Caring Caring is in our blood—and our name, “Care I Must.” We’re proudest when we tackle real problems and advance positive change for people and the environment. Let’s get to work.


Carimus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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