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Switchboard Operator Jobs in Wisconsin (NOW HIRING)

Chula Vista Resort

Night Audit

Wisconsin Dells, WI

$13.75 - $18.50/hr

Answering and directing phone calls from switchboard *Planning and booking guest reservations ... Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable ...

Chula Vista Resort

Night Audit

Wisconsin Dells, WI · On-site

$13.75 - $18.50/hr

Answering and directing phone calls from switchboard *Planning and booking guest reservations ... Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable ...

ASPIRUS HEALTH

TELECOMMUNICATION SPECIALIST

Wausau, WI · On-site

... operator workstations. Keeps information current and performs system backups. Their constant ... Knowledge of switchboard and communication practices normally acquired through demonstrated ability ...

Chula Vista Resort

Night Audit

Wisconsin Dells, WI · On-site

$13.75 - $18.50/hr

Answering and directing phone calls from switchboard * Planning and booking guest reservations ... Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable ...

Elementis

Operator

Milwaukee, WI · On-site

$17.25 - $22.75/hr

Summary Operators are responsible for monitoring and maintaining liquid tanks, filtering, transferring, and adjustments of liquids, manufacturing of batches, filling of finished product containers ...

United Dredging

Operator

Ellsworth, WI · On-site

$50K - $70K/yr

Operator 1 Compensation:$20.00 - $28.00 per hour (depending on experience) Position Summary Operator 1 is an entry-level position responsible for supporting the operation of dredging and related ...

United Dredging

Operator

Ellsworth, WI · On-site

$20 - $28/hr

Operator 1 Compensation: $20.00 - $28.00 per hour (depending on experience) Position Summary Operator 1 is an entry-level position responsible for supporting the operation of dredging and related ...

Revolution Company

Operator

Hudson, WI · On-site

$21/hr

Revolution is growing and we're looking for motivated Line Operators to join our team in Hudson, WI! The Perks of Working Here We're committed to providing our employees with meaningful benefits and ...

City of Janesville, WI

Operator

Janesville, WI · On-site

$44K/yr

The Operator is responsible for operating a variety of equipment in the construction, repair, maintenance, and replacement of City streets and alleys, public right-of-way, stormwater system ...

Stewart

Receptionist

Appleton, WI · On-site

$15 - $19.75/hr

Job Responsibilities Responsible for answering and placing telephone calls, operating company switchboard, and notifying appropriate parties of arriving calls, customers and/or visitors Provides ...

WEG

Operator

Manitowoc, WI · On-site

$17 - $22.25/hr

WEG Coatings LLC., located in Manitowoc, WI, is a privately owned and operated company that custom formulates, develops, manufactures, sells, and applies high performance coatings. These include ...

WEG Electric Corp

Operator

Manitowoc, WI · On-site

$17 - $22.25/hr

WEG Coatings LLC., located in Manitowoc, WI, is a privately owned and operated company that custom formulates, develops, manufactures, sells, and applies high performance coatings. These include ...

WEG Electric Corp

Operator

Manitowoc, WI

$17 - $22.25/hr

Plant Manager About Us WEG Coatings LLC., located in Manitowoc, WI, is a privately owned and operated company that custom formulates, develops, manufactures, sells, and applies high performance ...

Co-Staff Job Board

Finish Operator

East Troy, WI

$18.55/hr

Finish Operator (2nd & 3rd Shift) Location: East Troy, WI Position Type: Temp-to-Hire (T-H) Pay Rate: $18.55 per hour Available Shifts 2nd Shift Monday-Friday | 3:00 PM - 11:00 PM 3rd Shift Sunday ...

Molson Coors

Operator

Watertown, WI · On-site

$23K/mo

In the role of Senior Resource Technican (Operator) working in the Watertown Hops Plant you will be part of the production team. You will be running processes with responsibilities in repairing ...

Molson Coors

Operator

Watertown, WI

$23K/mo

In the role of Senior Resource Technican (Operator) working in the Watertown Hops Plant you will be part of the production team . You will be running processes with responsibilities in repairing ...

Sonic Drive-In

Crew Member

West Milwaukee, WI · On-site

$11.75 - $15.50/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... on the grill, operating the fry station as needed • Cleaning the drive-in restaurants ...

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All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Wisconsin

Switchboard Operator information

See Wisconsin salary details

$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for switchboard operator in Wisconsin is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
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Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Wisconsin as of August 2026, with employment types broken down into 48% Full Time, 50% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,167 per year, or $16.9 per hour.

Night Audit

Chula Vista Resort

Wisconsin Dells, WI

$13.75 - $18.50/hr

Full-time

Medical, Retirement

Re-posted 14 days ago

Job description

**This is a full time third shift hourly position.

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Referral program

Schedule:

  • 8 hour shift

Duties include, but are not limited to : 
*Guest check-in and check-out procedures
*Answering and directing phone calls from switchboard
*Planning and booking guest reservations
*Monitor overnight security and safety in the hotel
*Running daily, weekly, and monthly reports
*Auditing of daily front desk and reservation activities
*Respond to guest requests as needed
*Other guest service related duties as needed or assigned by the Director of Guest Services 

Previous experience working in a resort front desk or reservations capacity is preferred for this position but will train the right candidate.  Accounting background and bookkeeping skills are a plus.
Must be self-motivated and detail oriented.

Chula Vista Resort is a full-service, year-round, themed conference resort. Chula Vista features approximately 622 guest rooms and suites, over 140,000 Square Feet of flexible meeting and convention space, 4 restaurants, and a number of recreational amenities including an indoor and outdoor waterpark, sand volleyball, and miniature golf. Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable caring employer dedicated to provide success and growth of our employees within the hospitality and tourism industry

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