SWITCHBOARD OPERATOR
$14.50 - $18.25/hr
Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...
SWITCHBOARD OPERATOR
$14.50 - $18.25/hr
Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...
SWITCHBOARD OPERATOR
Manitowoc, WI · On-site
$14.50 - $18.25/hr
Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...
SWITCHBOARD OPERATOR
Manitowoc, WI · On-site
$14.50 - $18.25/hr
Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...
Switchboard Operator
Appleton, WI · On-site
$18.31/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN Life at Ascension: Where purpose meets ...
Switchboard Operator
Appleton, WI · On-site
$18.31/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN Life at Ascension: Where purpose meets ...
Switchboard Operator
Appleton, WI · On-site
$14.75 - $18.50/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN How you'll make an impact in this role
Switchboard Operator
Appleton, WI · On-site
$14.75 - $18.50/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN How you'll make an impact in this role
Switchboard Operator
$18.31/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Day Shift Life at Ascension: Where purpose meets opportunity ...
Switchboard Operator
$18.31/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Day Shift Life at Ascension: Where purpose meets opportunity ...
Switchboard Operator
Appleton, WI · On-site
$14.75 - $18.50/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Day Shift How you'll make an impact in this role * Receive ...
Switchboard Operator
Appleton, WI · On-site
$14.75 - $18.50/hr
Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Day Shift How you'll make an impact in this role * Receive ...
In Store Pick-Up and Switchboard Operator Part Time
Sun Prairie, WI · On-site
$14.50 - $18.50/hr
The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS: * Supports a strong commitment to world class customer service and ...
In Store Pick-Up and Switchboard Operator Part Time
Sun Prairie, WI · On-site
$14.50 - $18.50/hr
The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS: * Supports a strong commitment to world class customer service and ...
Patient Access Representative
Eau Claire, WI · On-site
$17 - $21.75/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Eau Claire, WI · On-site
$17 - $21.75/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Weston, WI · On-site
$15.25 - $19.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Weston, WI · On-site
$15.25 - $19.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Weston, WI · On-site
$15.25 - $19.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Weston, WI · On-site
$15.25 - $19.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Wisconsin Rapids, WI · On-site
$17.50 - $22.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Wisconsin Rapids, WI · On-site
$17.50 - $22.50/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Marshfield, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Patient Access Representative
Minocqua, WI · On-site
$17.25 - $22/hr
Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...
Switchboard Operator information
See Wisconsin salary details
$8.98 - $10.41
1% of jobs
$10.41 - $11.84
1% of jobs
$11.84 - $13.28
5% of jobs
$14.52 is the 25th percentile. Wages below this are outliers.
$13.28 - $14.71
20% of jobs
The median wage is $15.87 / hr.
$14.71 - $16.15
28% of jobs
$16.15 - $17.58
13% of jobs
$18.30 is the 75th percentile. Wages above this are outliers.
$17.58 - $19.01
14% of jobs
$19.01 - $20.45
10% of jobs
$20.45 - $21.88
4% of jobs
$21.88 - $23.31
2% of jobs
$23.31 - $24.75
2% of jobs
$8
$16
$24
How much do switchboard operator jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for switchboard operator in Wisconsin is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?
To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.
What are some common challenges faced by switchboard operators and how can they be managed effectively?
Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.
What is the difference between Switchboard Operator vs Receptionist?
| Aspect | Switchboard Operator | Receptionist |
|---|---|---|
| Credentials | Minimal; often basic communication skills | Minimal; often basic communication skills |
| Work Environment | Call centers, hotels, hospitals | Office front desks, corporate buildings, clinics |
| Employer & Industry | Telecommunications, hospitality, healthcare | Corporate, healthcare, hospitality |
While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.
What does a switchboard operator do?
A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.
What does a switchboard operator do?
A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
More about Switchboard Operator jobs
What are the most commonly searched types of Switchboard Operator jobs in Wisconsin? The most popular types of Switchboard Operator jobs in Wisconsin are:
What job categories do people searching Switchboard Operator jobs in Wisconsin look for? The top searched job categories for Switchboard Operator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Switchboard Operator jobs? Cities in Wisconsin with the most Switchboard Operator job openings:
What are popular job titles related to Switchboard Operator jobs in WI? For Switchboard Operator jobs in WI, the most frequently searched job titles are:
$14.50 - $18.25/hr
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Job description
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MANITOWOC at our FROEDTERT HOLY FAMILY MEM HOSP facility.
This job is ON - SITE.
FTE: 0.500000
Standard Hours: 20.00
Shift: Shift 4
Shift Details: works a set schedule on a two week rotation Holidays: yes Weekends: every other
Job Summary:
Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems.
EXPERIENCE DESCRIPTION:
A minimum of 1 year hospital switchboard experience is preferred.
EDUCATION DESCRIPTION:High School diploma or equivalent is required.
SPECIAL SKILLS DESCRIPTION:Pleasant speaking voice and courteous manner, excellent communication skills, and typing and computer skills required.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Employment Type: OTHER
About Froedtert
Sourced by ZipRecruiter
Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1980