ZipRecruiter

Log In

1

Switchboard Operator Jobs in Wisconsin (NOW HIRING)

Bass Pro Shops

Switchboard Operator Part Time

Sun Prairie, WI · On-site

$14.50 - $18.50/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS: * Supports a strong commitment to world class customer service and ...

Froedtert

SWITCHBOARD OPERATOR HFM

Manitowoc, WI · On-site

$14.50 - $18.25/hr

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...

Ascension

Switchboard Operator

Appleton, WI · On-site

$18.31/hr

Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Rotating Life at Ascension: Where purpose meets opportunity ...

Ascension

Switchboard Operator

Appleton, WI

$14.75 - $18.50/hr

We Are Hiring Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN What You Will Do * Receive and relay internal and external ...

Ascension

Switchboard Operator

Appleton, WI · On-site

$18.31/hr

Your future role at a glance Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Day and Evening Shift | PRN Life at Ascension: Where purpose meets ...

Ascension

Switchboard Operator

Appleton, WI

$14.75 - $18.50/hr

We Are Hiring Location: Appleton, WI Facility: St. Elizabeth Hospital Department: Telecommunications Schedule: Part-Time | Rotating What You Will Do * Receive and relay internal and external calls ...

KOHLER

Hotel Front Desk Agent, Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete ...

KOHLER

Hotel Front Desk Agent, Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete ...

Kohler Co.

Hotel Front Desk Agent, Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete ...

Kohler Co.

Hotel Front Desk Agent, Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete ...

Kohler Co.

Hotel Front Desk Agent, Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Act as switchboard operator after regular scheduled hours. B. Perform miscellaneous administrative jobs as assigned. C. Responsible for all opening and closing procedures when scheduled. D. Complete ...

Ewald Automotive Group LLC

Cashier

Menomonee Falls, WI · On-site

$11.75 - $16/hr

Serve as backup to the switchboard operator when needed * Maintain a clean and professional work environment * Perform other duties as assigned What We're Looking For: * Strong attention to detail ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...

Sanford Health

Patient Access Representative

Minocqua, WI

$17.25 - $22/hr

Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...

Sanford Health

Patient Access Representative

Weston, WI

$15.25 - $19.50/hr

Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and ...

next page

Showing results 1-20

All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Wisconsin

Switchboard Operator information

See Wisconsin salary details

$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for switchboard operator in Wisconsin is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a Switchboard Operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
More about Switchboard Operator jobs
What are the most commonly searched types of Switchboard Operator jobs in Wisconsin? The most popular types of Switchboard Operator jobs in Wisconsin are:
What job categories do people searching Switchboard Operator jobs in Wisconsin look for? The top searched job categories for Switchboard Operator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Switchboard Operator jobs? Cities in Wisconsin with the most Switchboard Operator job openings:
What are popular job titles related to Switchboard Operator jobs in WI? For Switchboard Operator jobs in WI, the most frequently searched job titles are:
Switchboard Operator jobs near you
Switchboard Operator Part Time

Switchboard Operator Part Time

Bass Pro Shops

Sun Prairie, WI • On-site

$14.50 - $18.50/hr

Part-time

Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.
ESSENTIAL FUNCTIONS:
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
  • Handles customer and associate questions and requests.
  • Distributes applications to prospective new associates.
  • Coordinates and schedules appointments for Management.
  • Files, copies and performs other clerical assignments as needed.
  • Maintains associate bulletin boards; insures they are current; posts schedules.
  • Remains familiar with store layout.
  • Remains knowledgeable of all product.
  • Remains aware of advertised sales, special events and store layout.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School diploma or equivalent experience

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system and computerized PBX system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly remain in a stationary position, often standing or sitting for prolonged periods
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
  • Occasionally work in noisy environments

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops

What Bass Pro Shops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply