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Remote Switchboard Operator Jobs in Wisconsin (NOW HIRING)

This is a remote position in the foreseeable future with an office location near Pewaukee within a year or less to a hybrid remote and on-site role. * Scheduling and dispatching rides to drivers and ...

Remote Switchboard Operator information

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$8

$16

$24

How much do remote switchboard operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote switchboard operator in Wisconsin is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Wisconsin? For Remote Switchboard Operator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in Wisconsin look for? The top searched job categories for Remote Switchboard Operator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Switchboard Operator jobs? Cities in Wisconsin with the most Remote Switchboard Operator job openings:
Security Officer, King Veterans Home

Security Officer, King Veterans Home

State of Wisconsin

King, WI • On-site, Remote

$21.42/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago


State Of Wisconsin rating

7.8

Company rating: 7.8 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

20th of 50 rated states


Job description

Introduction
Deadline: Open until filled
Contact: J Lea Roberts, Human Resources Specialist-Senior, jlea.roberts@wisconsin.gov , 608-266-3344
Wisconsin Department of Veterans Affairs
"Join our team and honor Wisconsin's veterans."
The Wisconsin Veterans Home in King (WVHK) is seeking multiple full-time Security Officers, to provide safety and security services for the Home campus. The Home is a 24/7/365 skilled nursing, long-term care facility that specializes in providing comfort, support, and professional healthcare services to elderly or disabled veterans and their spouses. The facility is on the picturesque shoreline of the Chain O'Lakes, off Highway 10 between Stevens Point and Appleton. Come join our dedicated team!
WDVA employees have access to an excellent benefit and compensation package that includes:
  • Substantial leave time including 9 paid holidays and ample accrued sick time that rolls over each year
  • Excellent and affordable health, vision, and dental benefits
  • An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
  • Wellness and Employee Assistance programs
  • The Federal Public Service Loan Forgiveness program
To learn more about State of Wisconsin's complete compensation package, please visit the Total Rewards Calculator !
Follow the link to see a video highlighting what working for the State of Wisconsin is all about !
This agency is committed to serving Wisconsin's veteran population. Our positions offer the satisfaction of serving those who have served us all.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.
Position Summary
Under the general supervision of the Buildings/Grounds Superintendent, the Security Officer 4 is responsible for providing safety, security, fire and alarm monitoring and response for the members, staff, guests and physical property of WVHK. The incumbent has responsibility in one of the following specific areas of emphasis: staff training; dispatch; member records and information; and special equipment/wandering member information.
Click to view a copy of the full Security Officer 4 job description .
Salary Information
Starting wage will be $21.42 per hour or the minimum of the pay range at the time of appointment.
Security Officer 4 is in pay schedule-pay range 05-11.
Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Pay for current State employees may vary based on applicable provisions in the Compensation Plan.
Job Details
Currently, WDVA has five full-time positions available. All positions work rotating weekends and holidays and may work overtime based on operational need.
  • Two positions have primary work hours of 1400 - 2200 (8-hour shift) & 1800 - 0600 (12-hour shift).
  • One position has primary work hours of 1400 - 2200 (8-hour shift) and other 8- & 12-hour shifts as scheduled.
  • Two positions work any of the following shifts as scheduled: 0600-1400, 1400-2200, 2200-0600 (8-hour shifts) and 0600-1800, 1800-0600, 1000-2200, 2200-1000 (12-hour shifts).
Work is performed in all weather conditions. Patrol and response to dispatch calls can require moving across varied terrain and interior environments ranging from multiple-story staircases to small, confined spaces. Assignments can require moving traffic barricades weighing up to 35 pounds and measuring up to 12 feet in length, moving quickly and lifting and carrying stretcher with people of varying weights, and lifting, bending, reaching, pushing, pulling, kneeling, etc.
Work is performed on-site. Remote work is not available.
Due to the nature of the position, WDVA will conduct a caregiver background check prior to an offer of employment.
Employment in this position is contingent upon passing a pre-employment tuberculosis (TB) skin test.
A 12-month probationary period may be required.
Qualifications
The required qualification that will be reviewed in the first step of the process is experience:
  • Performing dispatch functions (e.g., operating switchboard, receiving incoming calls, determining priority of calls, determining services needed, taking action to provide services, routing call to appropriate person, documenting call and service provided, summoning additional assistance, etc.)
In addition, the person in the position must meet the following requirements of the State of Wisconsin Fleet Vehicle policy .
  • Minimum standards:
    • Have a valid driver's license
    • Have a minimum of two year's licensed driving experience
    • Be 18 years of age of older
  • Driving record that does not show:
    • Three or more moving violations and/or at fault accidents in the past two years
    • An Operating While Intoxicated (OWI) or Driving Under the Influence (DUI) citation within the past 12 months
    • A suspension or revocation of driver's license
AND
Qualifications that will be reviewed in the next step of the process are experience:
  • With professional communication and customer service*; and
  • Using computer systems including Microsoft Office*; and
  • Screening visitors/staff and verifying access approval; and/or
  • Patrolling a facility; and/or
  • Monitoring and responding to alarm systems
Items marked with an asterisk (*) are required.
How To Apply
You must apply online on WiscJobs. Click the link to view instructions for Applying to State Service . You will be required to attach a resume. Attaching a letter of qualifications is highly recommended. To make it easier to apply, save your documents on WiscJobs before attaching them with your application.
Your resume and letter must describe your education, training, and experience related to the required and preferred qualification/s listed in the "Qualifications" section of the job announcement. Click the link to view tips for writing and what to include in your resume and letter of qualifications .
NOTE: You cannot update or change the documents once the application is submitted. Make certain that your attached documents are how you want them to be before you click Submit.
Current permanent, classified state employees who are eligible for transfer or demotion into a position assigned to pay schedule-pay range 05-11, should complete the online application process.
What happens next? After the established deadline, eligibility to operate a fleet vehicle will be checked, resumes and letters will be reviewed by one or more job experts, and qualified applicants will be invited to participate in the next step of the selection process. Failure to complete all steps of the online process, including submitting a resume, will result in an incomplete application, which will not be considered.
The State of Wisconsin offers a special program for qualified veterans with a 30%-or-greater, service-connected disability rating, Veterans Non-competitive Appointment (VNCA). Click the link to view more information on the VNCA process and to apply for eligibility verification . Veterans that have applied and been verified through the VNCA job posting, Job ID 3375 , should email the contact below and mention your eligibility and interest in the position. Current state employees in permanent positions are not eligible for non-competitive appointment.
Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without WDVA sponsorship) at the time of application.
Questions can be directed to J Lea Roberts at jlea.roberts@wisconsin.gov or 608-266-3344.
Deadline to Apply
Applications will be accepted until the needs of the Home are met.
Application materials will be reviewed weekly.

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