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Support Representative Jobs in Ohio (NOW HIRING)

AT&T

Integrated Sales Support Rep

Greensburg, OH · On-site

$49K - $64K/yr

As an Integrated Sales Support Representative, you'll provide administrative sales and support to our team that brings the AT&T white glove experience into customers' homes. Your work will ensure ...

SUPPLY.com

Sales Support Representative

Toledo, OH

$18.75 - $25.50/hr

Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the ...

Lighting Unlimited

Sales Support Representative

Toledo, OH

$18.75 - $25.50/hr

Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the ...

Rudd Equipment

Product Support Rep

Twinsburg, OH · On-site

Summary We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts ...

Ferguson

Sales Support Representative

Toledo, OH · On-site

$18.71 - $29.92/hr

Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the ...

HP Products

Sales Support Representative

Toledo, OH

$18.75 - $25.50/hr

Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the ...

Ferguson

Sales Support Representative

Cincinnati, OH · On-site

$18.71 - $29.92/hr

Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the ...

ProVia LLC

Customer Support Representative

Strasburg, OH · On-site

$14.25 - $19.25/hr

Customer Support Representative Reports to: Vinyl Products Customer Service Supervisor Hours: Monday-Friday, 9:00AM-5:30PM Location: Strasburg Facility (10190 OH-21 Strasburg 44680) Summary This ...

ProVia

Customer Support Representative

Strasburg, OH · On-site

$14.25 - $19.25/hr

Customer Support Representative Reports to: Vinyl Products Customer Service Supervisor Hours: Monday-Friday, 9:00AM-5:30PM Location: Strasburg Facility (10190 OH-21 Strasburg 44680) Summary This ...

ProVia

Customer Support Representative

Strasburg, OH · On-site

$14.25 - $19.25/hr

Customer Support Representative Reports to: Vinyl Products Customer Service Supervisor Hours: Monday-Friday, 9:00AM-5:30PM Location: Strasburg Facility (10190 OH-21 Strasburg 44680) Summary This ...

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Support Representative information

See Ohio salary details

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How much do support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for support representative in Ohio is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.16 per hour, depending on experience, location, and employer.

What are Support Representatives?

Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and address any problems efficiently. Support Representatives play a key role in maintaining a positive relationship between a company and its customers by offering timely and effective assistance.

What is the difference between Support Representative vs Customer Service Associate?

AspectSupport RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; technical knowledge varies by industryHigh school diploma; basic communication skills
Work EnvironmentCall centers, technical support, online chatRetail stores, call centers, service desks
Employer & Industry UsageTech, telecom, software companiesRetail, hospitality, telecom
Common Search & ComparisonCustomer support, technical supportCustomer service, client support

Support Representatives and Customer Service Associates both focus on assisting customers, but Support Representatives often handle technical issues and specialized support, while Customer Service Associates typically manage general inquiries and service requests. The roles overlap in communication skills and customer interaction, but Support Representatives usually require more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Support Representative, and why are they important?

To thrive as a Support Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with help desk software, customer relationship management (CRM) systems, and ticketing tools is typically required. Patience, active listening, and resilience help individuals stand out by building positive customer relationships and handling challenging interactions. These skills are vital for efficiently resolving customer issues and ensuring high levels of satisfaction and retention.

What are some common challenges Support Representatives face when handling customer inquiries, and how can they effectively manage these situations?

Support Representatives often encounter challenging situations such as dealing with frustrated customers, managing high volumes of inquiries, or resolving complex technical issues. Effective communication, patience, and active listening are key to diffusing tense interactions. Utilizing internal knowledge bases, collaborating with team members, and knowing when to escalate issues can help resolve problems efficiently and maintain customer satisfaction. Continuous training and feedback also support skill development and confidence in handling diverse scenarios.
What are popular job titles related to Support Representative jobs in OH? For Support Representative jobs in OH, the most frequently searched job titles are:
Support Representative jobs near you
Integrated Sales Support Rep

Integrated Sales Support Rep

AT&T

Greensburg, OH • On-site

$49K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 704 frontline employees who took The Breakroom Quiz

40th of 79 rated telecommunications companies

Job description

Join our team and help connect customers to the latest and greatest products and services. As you work to connect them to what's next, we'll connect you to endless ways to grow your career. It's an opportunity to open the door to your future.

As an Integrated Sales Support Representative, you'll provide administrative sales and support to our team that brings the AT&T white glove experience into customers' homes. Your work will ensure they're equipped to walk customers through AT&T's cutting-edge products, show them the benefit of our advanced services and ultimately close the deal. This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.

In this role, you'll be tasked with:

  • Coordinating schedules of team members.

  • Handling the daily administration of compliance documentation.

  • Supporting your manager with reporting tools and the distribution of team reports.

  • Working with supply chain to manage inventory/support fleetmanagement.

Qualifications:

  • HS diploma or equivalent,required.

  • 0-2 years of relevant work experience,preferred.

Our Integrated Sales Support Reps earn between $49,608 - $64,480 in salary. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.

  • Sick leave

  • Paid Parental Leave

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

  • A company paid device and service plan, giving you first-hand expertise with our latest technology.

Weekly Hours:

40

Time Type:

Regular

Location:

USA:OR:Portland / Sw Greenburg Rd:10260 Sw Greenburg Rd

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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