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Support Manager Jobs in Remote, OR (NOW HIRING)

HF Sinclair

District Sales Manager

OR · Remote

Identify, manage and negotiate innovative opportunities development with close interaction with field support * Manage and problem solve high priority/escaladed items * Price and Margin Management ...

HollyFrontier

District Sales Manager

OR · Remote

Identify, manage and negotiate innovative opportunities development with close interaction with field support * Manage and problem solve high priority/escaladed items * Price and Margin Management ...

HF Sinclair

District Sales Manager

OR · On-site +1

Identify, manage and negotiate innovative opportunities development with close interaction with field support * Manage and problem solve high priority/escaladed items * Price and Margin Management ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Remote, OR

Support Manager information

See Remote, OR salary details

$22.5K

$67.8K

$120.9K

How much do support manager jobs pay per year?

As of May 31, 2026, the average yearly pay for support manager in Remote, OR is $67,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Remote, OR? The most popular types of Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Support Manager jobs? Cities near Remote, OR with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Remote, OR as of May 2026, with employment types broken down into 85% Full Time, 8% Part Time, 1% Temporary, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $67,832 per year, or $32.6 per hour.

Overnight Direct Support Profession (DSP)

Almost Family - Roseburg

Roseburg, OR

$24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Overnight Direct Support Professional (DSP) Needed for Male Client!!!!!!

Location: Roseburg, OR

Pay: $20 – $24 per hour, paid biweekly
Hiring Bonus | Flexible Schedules | Paid Training | A Team That Truly Cares

Make a Difference—And Be Valued While Doing It

At Almost Family – Roseburg, we are a client-focused team that provides compassionate, individualized care to people with intellectual and developmental disabilities (I/DD). Our goal is to support each person’s independence, dignity, and quality of life—at home and in their community.

As a Direct Support Professional (DSP), you'll be part of a dedicated and caring team helping individuals live fuller, more meaningful lives. This isn’t just a job—it’s a calling.

What You’ll Do

As a DSP, you’ll provide attendant care, relief care, and help clients engage in community activities such as social events, shopping, volunteer work, and more.

You’ll also:

  • Support Activities of Daily Living (ADLs) — physical, emotional, behavioral, and communication needs

  • Provide transportation for medical appointments, errands, and community outings

  • Assist with household tasks and home management

  • Encourage and model life skills and independence

  • Promote positive self-esteem and build meaningful relationships

  • Follow individual care plans and maintain accurate documentation

  • Champion our mission: supporting individuals in living life to their fullest potential

Why Choose Almost Family?You’re Not Alone—You’re Part of a Team That Truly Cares

We don’t just care for our clients—we care for each other. At Almost Family, you’ll be supported by a tight-knit, compassionate team and have access to 24/7 on-call assistance (no answering service!).

We Reward Heart & Hard Work

  • Pay: $20–$24/hour (biweekly) DOE

  • Hiring Bonus + Referral Bonus

  • Flexible Schedules – full-time and adaptable shifts

  • Paid Time Off (PTO)

  • Health, Dental & Vision Insurance

  • Roth IRA Retirement Plan

  • Paid Training + Ongoing Support

  • Work-Life Balance — we care about your well-being too!

Who We’re Looking For

You are someone who is:

  • 18+ years old

  • Experienced: 1+ year supporting someone with I/DD (professionally or personally)

  • Experience with high medical needs!!!! 

  • Compassionate, patient, and reliable

  • Able to maintain strict confidentiality

  • A team player who also thrives working independently

Requirements:

  • Valid driver’s license, active auto insurance, and reliable vehicle

  • Able to pass a criminal background check

Our Commitment to Care

Almost Family is more than a service provider—we’re a lifeline of support, companionship, and encouragement. Whether we’re providing attendant care, relief care, or helping clients connect with their community, we are always guided by our core values:

Independence. Dignity. Quality of Life.

Equal Opportunity Employer

Almost Family - Roseburg Oregon is an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, genetic information, or disability status.

 Ready to Join a Team That Truly Cares? Apply Today!
Become part of Almost Family – where you’re empowered to make a difference and valued like family.

Apply