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Support Manager Jobs in Remote, OR (NOW HIRING)

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ...

PT&C Group LLC

Senior Tax Advisor

Roseburg, OR · On-site

Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing a variety of tax returns * Thorough understanding of practices, theories, and policies relating to ...

Platform Accounting

Senior Tax Advisor

Roseburg, OR · On-site

Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing a variety of tax returns * Thorough understanding of practices, theories, and policies relating to ...

Purple Rain

Customer Support Quality Manager

OR · On-site

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

Home Depot

Store Support

Roseburg, OR · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Roseburg, OR · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Progressive Option Support Services

Be Seen First

Board Certified Behavior Analyst

OR · Remote

$75 - $80/hr

Partner with families through parent training and ongoing support * Manage clinical documentation, including insurance authorizations * Utilize and interpret assessments such as VB-MAPP, AFLS, and ...

Progressive Option Support Services

Be Seen First

Board Certified Behavior Analyst

OR · Remote

$75 - $80/hr

Partner with families through parent training and ongoing support * Manage clinical documentation, including insurance authorizations * Utilize and interpret assessments such as VB-MAPP, AFLS, and ...

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Support Manager information

See Remote, OR salary details

$22.5K

$67.8K

$120.9K

How much do support manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for support manager in Remote, OR is $67,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Remote, OR? The most popular types of Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Support Manager jobs? Cities near Remote, OR with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Remote, OR as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $67,832 per year, or $32.6 per hour.
Manager, Remote Sales Support

Manager, Remote Sales Support

Wyndham Hotels & Resorts

OR • Remote

$70K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Wyndham Hotels & Resorts rating

5.6

Company rating: 5.6 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

72nd of 106 rated hotels

Job description

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!

The Role

The Manager, Remote Sales Support will be responsible for driving topline results among their assigned hotels by developing and implementing clear and measurable go-to-market sales initiatives.

What you'll do

This position supports the adoption of WHR derived programs, Global Sales strategies, Global account connectivity and lead the adoption, use, and continued support of assigned hotel revenue generating platforms and resources. In addition the Manager, Remote Sales Support will develop a strategic road map individualized to each assigned hotel to be utilized by the Franchisees and hotel associates. The Manager, Remote Sales Support will establish bi-weekly touchpoints that in combination will provide direction on how they are planning to leverage WHR's vast set of resources. This role requires 10% travel to franchise locations.

You'll be successful if you have
  • Revenue focus.
  • Strong account management skills. 
  • Ability to multi-task and manage competing priorities while on tight deadlines.
  • Effectively work with multiple levels of leadership cross-functionally to achieve results.
  • Problem solving skills.
  • Strong attention to detail.
  • Strong relationship management skills.
  • Capable of working independently.
  • Excel and power point skills.
  • Ability to achieve targeted booked revenue.
Required Qualifications/Experience
  • Bachelor's degree preferred.
  • Minimum of 2-5 years' sales experience in a mid-scale hotel required.
  • Multi property experience with Franchise mid-scale hotels or Management Company with mid-scale brands, preferred.
  • Strong project, organizational and time management skills.
  • Ability to use independent judgment and makes decisions.
  • Excellent written and oral communication and interpersonal skills.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
  • Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.).
  • Ability to work remote and stay focused.

Company Overview

Wyndham Hotels & Resorts is one of the largest hotel franchise companies in the world by number of properties with approximately 8,400 hotels across over 95 countries on six continents. Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 25 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote  00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $70,000 - $80,000 annually.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

  • Health insurance with HSA and FSA options
  • Dental insurance
  • Vision insurance
  • Life/AD&D insurance
  • Short- and Long-Term Disability coverage
  • 401(k) with generous company match
  • Vacation time- Accrue 2.019 hours of paid vacation per week
  • Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
  • Paid sick leave accrued as state and local laws require
  • Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.  

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page.  Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 09/01/2026.

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