ZipRecruiter

Log In

1

Support Manager Jobs in Aloha, OR (NOW HIRING)

Building Champions

Support Manager

Lake Oswego, OR · On-site

The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth ...

New

Tory Burch LLC

Support Supervisor

Woodburn, OR · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

Tory Burch

Support Supervisor

Woodburn, OR

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for BIM 360 and Forma products via phone, chat, and web.

iM3 Inc

Senior Support Technician

Vancouver, WA · On-site

Track and manage customer support tickets with detailed documentation. * Evaluate equipment issues, identify potential upgrades, and recommend additional products to enhance the user experience.

iM3 Inc

Senior Support Technician

Vancouver, WA · On-site

Track and manage customer support tickets with detailed documentation. * Evaluate equipment issues, identify potential upgrades, and recommend additional products to enhance the user experience.

Ra

Technical Support VP

Tualatin, OR

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support VP

Tualatin, OR

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Aloha, OR

Support Manager information

See Aloha, OR salary details

$23.7K

$71.6K

$127.6K

How much do support manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for support manager in Aloha, OR is $71,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What cities near Aloha, OR are hiring for Support Manager jobs? Cities near Aloha, OR with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Aloha, OR as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,612 per year, or $34.4 per hour.

Support Manager

Building Champions

Lake Oswego, OR • On-site

Full-time

Posted 3 days ago

New

Job description

The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth execution of business development efforts, client engagement, contract fulfillment, and administrative tasks. The Support Manager collaborates closely with sales, marketing, and operations teams while also supporting the coaching team to ensure efficiency across all engagements. This position reports directly to the VP of Coaching Services and has a dotted line reporting to the VP of HR and Operations to support team and organizational needs.

Apply