Support Manager Jobs in Eugene, OR (NOW HIRING)

Position Overview

Takes action to provide support in ways that enhance the physical, mental, and spiritual well-being of those we support. Shows regard for OSLP’s Six Primary Values by providing the people we support with optimum health and safety, integration in the community, meaningful activity, personal relationships, personal choice, and dignity. Adhere to agency policies and procedures, and individual’s plans and protocols consistently as written. Has an awareness of protecting the agency and the people we support against loss. Dispense medications and treatments as prescribed, documentation and data collection as required, and maintain a clean, healthy, and attractive home and yard. Work closely with site manager to ensure smooth and efficient program operation and to learn all aspects of management duties and responsibilities.

• Reports to: Program Manager, or person in charge.
• Takes direction from: program management, health professionals, and consultants.

Essential Job Functions

• Follow Direct Support Professional job description; work shifts as needed.
• Carry and respond to site pager 2 days per week. Assumes duties of site manager in his/her absence. For example, make/take person supported to appointments; perform medication cycle fills, conduct staff meeting, etc. Support manager in any and all activities pertaining to the program.
• While on pager, support the manager in facilitating schedule changes, and provide support for staff.
• “Monday morning” check in with manager; follow up on staff cleaning/house duties from weekend.
• Medical duties; medical checklists (check in meds), MAR updates, medical needs schedule, med disposal, PRN (check med supply for low or expired meds), 180 day med reviews, updating Med QAs. Double check med forms and pill cards for accuracy. Update behavioral and refusal summaries.
• Must be able to develop and maintain positive and cooperative team oriented relations with co-workers, supervisors, and those we serve. Assist in training and guiding new and existing staff in areas such as Therap, conflict resolution skills, house finances, etc. Understand the employee handbook and union contract and follow procedures. Ensure all paperwork is available for staff. Support manager in communicating policy changes to staff. Provide knowledge of OSLP policies and standards to co-workers.
• Cooperate and participate professionally with team members, health professionals, consultants, parents, guardians, and other interested parties.
• Report any employee infractions to Program Manager (preferably in writing) of performance or conduct issues (i.e. tardiness), knowing who and how to report concerns.
• Perform all necessary personal care, hygiene, physical support, and daily living needs. Accurately dispense and document medications and administer treatments as prescribed.
• Follow Individual Support Plans, Behavior Support Plans, and established protocols consistently as written. Work safely and efficiently in performing job functions. Help prepare ISPs.
• Assist with vacation/trip planning and procedures (including who to notify, gas/vehicle preparation, meds, etc.)
• Complete documentation and data collection in a professional and timely manner. Ensure proper handling and documentation of resident’s personal funds used or transferred during work shift. Perform weekly financial audits and bank statement reconciliation for house and client (including weekly planning, deposits and withdrawals and paydays). Prepare rep payee reports, pay room and board, etc.
• Filing, paperwork completion, archiving, etc. Track and provide reminders for due dates (training, etc.). Create forms or other necessary tracking devices (for example, cleaning charts). Assist with keeping office area clean and organized.
• Identify, perform, and report routine (monthly and quarterly) home health and vehicle safety hazards/safety checks, and maintenance/repair requests, including oil changes, and routine maintenance (update Program Manager).
• Schedule and conduct routine house fire drills, and oversee fire extinguisher training, fire alarms and upkeep.
• Monitor First Aid kit, Bloodborne Pathogens items, Personal Protective Equipment, etc. and re-supply as needed. Monitor emergency plan book, emergency preparedness food and supplies. Monthly checklists.
• All of Health and Safety book and safety checklists. Perform monthly safety committee inspection. Check and document cabinet, refrigerator and water temperatures.
• Function as Safety Committee Representative and attend monthly Safety Committee / Assistant Manager meetings and report safety issues or concerns. Perform follow up training for MSDS (material safety data sheet), PPE (personal protective equipment), safety announcements, etc.; provide training in food handling, etc.
• Guide the process in the event of employee incident/injury/drug free workplace procedures.
• Menus and grocery shopping/house errands/inventory/house supplies; monitor refrigerator and cupboards for compliance with food dating and storage standards.
• Duties or tasks as assigned by supervisor.
• Maintain a clean, healthy, and attractive home and yard.
• Prepare nutritious meals and snacks according to the dietary needs and preferences of those we serve.
• Punctually observe scheduled work and/or training hours using unscheduled absences only when necessary for illness or emergency.
• Promptly and pleasantly perform other tasks as assigned by supervisor or designee.

Physical Requirements

Occasionally= up to 1/3 shift

Frequently= up to 2/3 shift

Continuously= throughout shift

• Standing: Continuously in combination with walking indoors and outdoors.
• Sitting: Occasionally
• Walking: Continuously in combination with standing.
• Worker Mobility: Can change positions frequently throughout work shift.
• Carry/Lift: Occasionally and independently lift and carry 045 pounds.
• Pushing/Pulling: Frequently and independently push/pull people served during dressing, transferring or positioning. Frequently and independently push/pull wheelchairs or lifting equipment and occasionally while performing routine household and/or yard tasks.
• Bending/Squatting: Frequently throughout the work shift while attending to people served and cleaning.
• Reaching/Handling: Use of fingers/hands/arms continuously. Occasional overhead reaching needed.
• Grasping/Squeezing: Frequently throughout work shift.
• Twisting: Frequently throughout work shift.
• Climbing: Occasionally ascend or descend stairs or ramps indoors or outdoors.
• Crawling: 0% of the time.

Social Skill Requirements

• Ability to positively interact with residents and coworkers.
• Ability to effectively send and receive verbal communication using the English language.

Aptitude Requirements

• Must be able to read English and write it legibly.
• Able to perform basic math functions.
• Must have the ability to analyze, reason, and make decisions.
• Must be able to learn and retain new skills.

Environmental Factors

• Most work is performed in residential house.
• Occasional exposure to outside elements.
• Occasional driving of wheelchair van, minivan, or sedan.
• Possible exposure to chemicals and/or compounds throughout work shift.

This position summary covers most of the duties performed; however, other duties and responsibilities not listed may be assigned at the discretion of management.