Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product ...
Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product ...
Overview We are seeking a full-time Team Leader Product Support Engineering at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for leading and ...
Overview We are seeking a full-time Team Leader Product Support Engineering at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for leading and ...
Inside Sales and Support
Atwood, KS · On-site
Inside Sales & Support Manager Inside Sales This person will be responsible for configuring application and control systems to meet customers' needs. The representative will interact with the ...
Inside Sales and Support
Atwood, KS · On-site
Inside Sales & Support Manager Inside Sales This person will be responsible for configuring application and control systems to meet customers' needs. The representative will interact with the ...
Inside Sales & Support Manager Inside Sales This person will be responsible for configuring application and control systems to meet customers' needs. The representative will interact with the ...
Inside Sales & Support Manager Inside Sales This person will be responsible for configuring application and control systems to meet customers' needs. The representative will interact with the ...
$140K - $180K/yr
As a Senior Support Operations Manager at Cloudbeds, you will own the operational backbone of our global support organization. This is not a traditional support management role - you won't be ...
$140K - $180K/yr
As a Senior Support Operations Manager at Cloudbeds, you will own the operational backbone of our global support organization. This is not a traditional support management role - you won't be ...
EUC Lead
Kansas City, KS · On-site
$80K - $90K/yr
Team Leadership • Manage onsite Deskside Engineers and Field Support resources. • Coordinate with offshore Service Desk and EUC teams for seamless support coverage. • Drive workforce planning ...
New
EUC Lead
Kansas City, KS · On-site
$80K - $90K/yr
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Assistant General Manager
Wichita, KS · On-site
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
Quick apply
Assistant General Manager
Wichita, KS · On-site
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
Assistant General Manager
Wichita, KS · On-site
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
Quick apply
Assistant General Manager
Wichita, KS · On-site
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
Quick apply
AsAssistant General Manager you will support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties of keeping ...
Location Support Assistant
Kansas City, KS · On-site
$15.50 - $20.50/hr
This position assists the General Manager in ensuring good communication with the Fields Support Office and assists with required accounting paperwork. They support the store's functional departments ...
Quick apply
Location Support Assistant
Kansas City, KS · On-site
$15.50 - $20.50/hr
This position assists the General Manager in ensuring good communication with the Fields Support Office and assists with required accounting paperwork. They support the store's functional departments ...
Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
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Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
$33.25 - $41.75/hr
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Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
$33.25 - $41.75/hr
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Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care
Emporia, KS · On-site
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care - Emporia, KS
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care - Emporia, KS
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care - Emporia, KS
Emporia, KS · On-site
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care - Emporia, KS
Emporia, KS · On-site
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
Traveling Registered Dental Hygienist - Nursing Home Care
$33.25 - $41.75/hr
Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are ...
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$19 - $22/hr
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Quick apply
Learning Management Support
Mission, KS · On-site
$19 - $22/hr
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Beyond the help desk, this position manages assigned operational IT projects from start to finish, assists senior IT staff with larger initiatives, and supports the department's day-to-day operations ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish, assists senior IT staff with larger initiatives, and supports the department's day-to-day operations ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish, assists senior IT staff with larger initiatives, and supports the department's day-to-day operations ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish, assists senior IT staff with larger initiatives, and supports the department's day-to-day operations ...
Shift Lead- Paris Baguette
Overland Park, KS · On-site
$15 - $20/hr
As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping ...
Shift Lead- Paris Baguette
Overland Park, KS · On-site
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As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping ...
Support Manager information
See Kansas salary details
$20.1K - $28.1K
9% of jobs
$28.1K - $36K
15% of jobs
$37K is the 25th percentile. Wages below this are outliers.
$36K - $44K
14% of jobs
$44K - $52K
9% of jobs
The median wage is $56K / yr.
$52K - $60K
9% of jobs
$60K - $68K
10% of jobs
$68K - $76K
11% of jobs
$76.6K is the 75th percentile. Wages above this are outliers.
$76K - $84K
6% of jobs
$84K - $91.9K
14% of jobs
$91.9K - $99.9K
2% of jobs
$99.9K - $107.9K
3% of jobs
$20.1K
$60.6K
$107.9K
How much do support manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What does a support manager do?

Sysco rating
7.6
Based on 321 frontline employees who took The Breakroom Quiz
122nd of 360 rated logistics
Job description
Company:
US0061 Sysco Lincoln, Inc.Sales Territory:
NoneZip Code:
68521Travel Percentage:
Up to 25%COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.
RESPONSIBILITIES:
- Execute Category Management and other initiatives within assigned categories
- Responsible for Category success and overall Support of Corporate core suppliers
- Communicate with planners/suppliers/brokers/sales team/customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to operation company (OpCo) Sales Specialist
- Facilitate corporate assortment training at the operation company (OpCo) as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate/secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Direct line of contact for local sales and communicate with and assist Sales on all issues
- New item and Vendor creation
- Drive increased Sysco Brand sales
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
- Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS:
Education
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
- 3+ years of experience.
- Experience working within a retail, wholesale or distribution environment
Professional Skills
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong excel skills
Physical Demands:
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
- The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
- Travel 5%
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the
associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.comOVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.
About Sysco
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1969