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Support Manager Jobs in Frontenac, KS (NOW HIRING)

Home Depot

Store Support

Pittsburg, KS · On-site

$11.50 - $14.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Pittsburg, KS · On-site

$11.50 - $14.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Medicalodges

Direct Support Staff (ID/DD)

Pittsburg, KS · On-site

$11.50 - $14/hr

Description Direct Support ID/DD- New Hope Services is looking for Direct Support Staff with the ... Supervise and assist individuals with meal planning, preparation, and shopping and money management.

Medicalodges, Inc.

Direct Support Staff (ID/DD)

Pittsburg, KS · On-site

$11.50 - $14/hr

Direct Support ID/DD- New Hope Services is looking for Direct Support Staff with the primary ... Supervise and assist individuals with meal planning, preparation, and shopping and money management.

Kansas - KFC

Manager

Pittsburg, KS · On-site

$13.25 - $15.75/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation ... Collaborate well with other team members, supporting each other to create a positive and productive ...

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Support Manager information

See Frontenac, KS salary details

$17.4K

$52.6K

$93.7K

How much do support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for support manager in Frontenac, KS is $52,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Frontenac, KS are hiring for Support Manager jobs?

Cities near Frontenac, KS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Frontenac, KS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,587 per year, or $25.3 per hour.

Crisis Support Supervisor

Pittsburg, KS • On-site

Mainstream Nonprofit Solutions
Executive Offices • 11 - 50 employees
Learn more about Mainstream Nonprofit Solutionsexternal

$40K/yr

Full-time

Vision, Life

Posted 10 days ago

Job description

Job Type
Full-time
Description
****Average salary is $40,000.00 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
We are looking for a full-time Crisis Specialist Supervisor to add to our team! You must have a Bachelor's degree in the human services field from an accredited university. Preferred two (2) years' experience in Child Welfare.
A Day in The Life as a Crisis Specialist
As a Crisis Specialist Supervisor, you supervise the Crisis Support Workers assigned to each area Monday through Friday from 1pm to 10pm and on call as needed. Crisis Support Workers provide after-hours and weekend on-call support to the staff in the Permanency Services Program. Promotes the well-being of children in the Permanency Program, participates in staff meetings and trainings and coordinates with staff from other agencies involved in providing Permanency Services. committees and work-groups.
What We Are Looking For
We are looking for someone who is compassionate, eager to learn, and who wants to help families by building on their strengths for a healthy and long-lasting relationship with each other. But also, by connecting them with community resources to improve their lives. We want someone who has a desire to help children grow, learn, and build healthy families and a strong desire to advocate for children and their families!
Why you should work for TFI Family Services
We offer a wide variety of benefits to full-time employees, including flexible scheduling and remote work! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays. We offer a longevity bonus and tuition reimbursement. As a bonus, you get to work with a FANTASTIC team who are all dedicated to our mission and vision by being devoted to the strength of family and being nationally recognized for excellence in service, education, and advocacy.
If you want to make a difference in a child's life, join our team today!
TFI is an Equal Opportunity Employer.
To apply, please visit www.tfifamily.org/employment
Requirements
Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.
Please Complete a Predictive Index assessment at the following link:
https://assessment.predictiveindex.com/692W/99d5efbf-9281-4642-83d4-272bb2cf5121?type=candidateba
The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.
Salary Description
Average salary rate for this position $40,000.00

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