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Support Manager Jobs in Kansas (NOW HIRING)

Tory Burch

Support Supervisor

Kansas City, KS · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

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All JobsSupport Manager JobsSupport Manager Jobs in Kansas

Support Manager information

See Kansas salary details

$20.1K

$60.6K

$107.9K

How much do support manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for support manager in Kansas is $60,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $81,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Kansas? The most popular types of Support jobs in Kansas are:
What cities in Kansas are hiring for Support Manager jobs? Cities in Kansas with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Kansas as of June 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 22% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $60,556 per year, or $29.1 per hour.

Work From Home - Client Support Manager

Global Elite Empire Consultants

Garden City, KS • Remote

Full-time

Posted 7 days ago

Job description

Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level.


Typical day-to-day tasks include:

• Conducting virtual consultations with clients.

• Assessing clients’ needs and imparting knowledge on solutions.

• Cultivating lasting client relationships through consistent, periodic check-ins.

• Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.


Incentives include but not limited to:

• No cold calling

• Qualified lead program

• Advancement based on performance

• Weekly pay

• Renewals

• Mentorship and complete training

• Industry leading tools and technology access

• Work from home (web conference-based presentations)


Looking for candidates who hold the below characteristics:

Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable.


If you are a hard-working, motivated team player, this may be an opportunity for you!


*All interviews will be conducted via Zoom video conferencing

(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

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