ZipRecruiter

Log In

1

Support Manager Jobs in Iowa (NOW HIRING)

Crystal Group

Project Manager

Hiawatha, IA · On-site

Project Support Manager Reports to: Director, Engineering Department : Engineering Work Model: Full-time, On-site - 10% Travel Required Schedule : Monday - Friday 8am-5pm Company & Benefit ...

Crystal Group

Project Manager

Cedar Rapids, IA · On-site

Project Support Manager Reports to: Director, Engineering Department : Engineering Work Model: Full-time, On-site - 10% Travel Required Schedule : Monday - Friday 8am-5pm Company & Benefit ...

Crystal Group

Project Manager

Hiawatha, IA · On-site

Project Support Manager Reports to: Director, Engineering Department : Engineering Work Model: Full-time, On-site - 10% Travel Required Schedule : Monday - Friday 8am-5pm Company & Benefit ...

Robert Half

IT EUC Support Analyst

West Des Moines, IA · On-site

Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within ... Support account access and application issues through Active Directory and related administrative ...

previous page

Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Iowa

Support Manager information

See Iowa salary details

$21.1K

$63.8K

$113.7K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Iowa is $63,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Iowa?

The most popular types of Support jobs in Iowa are:

What are popular job titles related to Support Manager jobs in Iowa?

For Support Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Support Manager jobs in Iowa look for?

The top searched job categories for Support Manager jobs in Iowa are:

What cities in Iowa are hiring for Support Manager jobs?

Cities in Iowa with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,775 per year, or $30.7 per hour.

Operations/Service Support

Innovative Ag Services

Farley, IA • On-site

Full-time

Posted 5 days ago

Job description

Primary Objective: To provide customer service and location operation functions at the location level for the benefit of IAS and its member owners.

Major Accountabilities:

The following duties are typical for this job.  These are not to be construed as exclusive or all-inclusive.

  • Assist in recruiting, hiring, orientation, and supervising location employees.
  • Lead efficient plant and personnel supervision in the absence of the Location Manager.
  • Assist with supervision and efficient dispatching of fleet trucks for the location, including custom haulers.
  • Grow location market share in grain bushels annually by providing grain origination & marketing assistance to customers and completion of related transactions and contracts. Manage the operation of the grain facilities and maintain grain quality control within tolerances, along with outbound grade blending targets and shrink goals.
  • Assist with agronomy logistics, operations, and counter sales for the location.
  • Safekeeping of the location’s physical product inventory and accurate accounting thereof.
  • Complete internal reports and paperwork on a timely basis to drive understanding and further improvement in the location’s performance.
  • Coordinate and assist in maintenance on on-location facilities, equipment, and vehicles.
  • Create and maintain a positive attitude toward customers and co-workers.
  • Enforce safety policies & procedures established by the company.
  • Accept and carry out any other assignments the Location Manager gives as needed. 

Knowledge, Skills, Abilities:

  • Mechanical aptitude includes a basic understanding of mechanical, hydraulics, and piping systems and knowledge of various machines and tools, including their design, use, repair, and maintenance.
  • Willingness and ability to climb grain and agronomy structures for preventative maintenance awareness and assisting in making repairs needed.
  • Displays a high level of initiative, effort, and commitment toward completing assignments efficiently.
  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
  • ERP operation, Microsoft Office suite programs, including Excel and Word. Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also, flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also, trunk strength and the ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agricultural products.
  • Personal Protective Equipment may be required for some tasks.

Apply