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How much do support coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support coordinator in Iowa is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.13 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Iowa?

The most popular types of Support jobs in Iowa are:

What job categories do people searching Support Coordinator jobs in Iowa look for?

The top searched job categories for Support Coordinator jobs in Iowa are:

What cities in Iowa are hiring for Support Coordinator jobs?

Cities in Iowa with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,718 per year, or $21.5 per hour.

Academic Support Coordinator

St. Ambrose University

Cedar Rapids, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

St. Ambrose University rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

237th of 630 rated colleges and universities

Job description

Academic Support Coordinator
Mount Mercy University seeks an Academic Support Coordinator of Access & Disability Services (ADS) and Academic Coaching & Enrichment (ACE). This is a full-time, 10.5-month position on the Mount Mercy campus in Cedar Rapids, Iowa. The Academic Support Coordinator works directly with students, faculty and staff and plays a significant role in supporting Access & Disability Services and Academic Coaching Enrichment in ACE. Occasional evening and/or weekend hours may be required.
Key Responsibilities
  • Provides in-person, direct support to faculty, students, and administrative staff with consistent and dependable attendance during scheduled work hours.
  • Provide general office functional support to A&DS and ACE staff including but not limited to data entry, filing, processing supply orders and managing invoices.
  • Confidentially manage detailed testing schedules and exam procedures as well as the collection, organization and tracking of testing materials and data.
  • Coordinate alternative testing processes and procedures.
  • Assist with the check-out, setup, and training of assistive technology available to students registered with A&DS.
  • Provide support for the Peer Educator program assisting with scheduling, time-clock processes, and other tasks as requested by ACE staff.
  • Assist with campus communication for A&DS and ACE sponsored events and schedules.

Required Qualifications
  • High School diploma
  • At least 3 years of experience in disability services or in higher education, counseling, special education, psychology, or related field.
  • Proficiency in using MS Excel as well as able to effectively use other office productivity software including but not limited to, Microsoft 365, Outlook, Teams, and Adobe.
  • Proven ability to manage sensitive information with discretion and maintain strict confidentiality in accordance with FERPA, ADAA and institutional policies.

Preferred Qualifications
  • Bachelor's degree
  • Experience in higher education or a complex organizational environment.
  • Knowledge of employment laws and HR best practices.

Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, vision, and retirement plans.
  • Generous paid time off and holidays.
  • Tuition Remission.
  • Professional development opportunities.
  • Supportive and collaborative work environment.
  • Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers.
How to Apply: Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at . Applications will be reviewed on a rolling basis until the position is filled. #HEJ

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