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Support Manager Jobs in Alberta (NOW HIRING)

Brandt

Customer Support Advisor

Edmonton, AB

Collaborate with management to develop and apply marketing strategies that expand the customer base ... support seamless operations. * Provide competitive product and pricing information to the Parts ...

Robertson College

Academic Support Specialist

Calgary, AB · On-site

$46K - $48K/yr

Overview Reporting to the Manager, Academic Support, the Academic Support Specialist is a member of the Learner Academic Support team and supports academic functions. Key Responsibilities * Attend ...

Aerotek

Customer Support Associate

Edmonton, AB · On-site

We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ... Managing timecard audit and collection (including contacting contractors and/or clients for missing ...

Brandt

Customer Support Advisor

Edmonton, AB

Collaborate with management to develop and apply marketing strategies that expand the customer base ... support seamless operations. * Provide competitive product and pricing information to the Parts ...

RH

Gallery Support Associate

Calgary, AB

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Superior organization and time-management skills * Exceptional analytical, problem-solving and ...

PwC

CyberArk Support Engineer

Calgary, AB · Hybrid

CA$84K - CA$134K/yr

Perform PIM (CyberArksecret manager)support operations on day-to-day basis * Lead the incident call with diversestakeholders * Apply and test fixes in Non-Prod, and Production environment * Document ...

Brandt

Collaborate with management to develop and apply marketing strategies that expand the customer base ... support seamless operations. * Provide competitive product and pricing information to the Parts ...

CASA Mental Health

Therapy Support Assistant

Cold Lake, AB · On-site

CA$33.92 - CA$41.70/hr

Participate in the case management of assigned caseload. * Conduct phone calls on behalf of ... Supporting Individuals through Valued Attachments (SIVA) training, as well as physical ability to ...

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All JobsSupport Manager JobsSupport Manager Jobs in Alberta

Support Manager information

See Alberta salary details

$23.5K

$50.6K

$89.5K

How much do support manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for support manager in Alberta is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What jobs pay 500,000 a year in the US?

Support managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized medical fields, or high-level corporate positions. In some cases, senior support or technical directors in large companies with bonuses and stock options can reach this level, but it is rare. Most support management roles have salaries significantly below this threshold.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What jobs pay 2000 a day?

Support managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like executive consultants, high-level sales directors, or certain freelance professionals with significant experience and client bases. These roles often require advanced skills, certifications, or extensive industry expertise. Most support management positions have salaries that are significantly lower than this figure.

What job makes $10,000 a month without a degree?

Support managers typically do not earn $10,000 a month without a degree; high earnings in support roles usually require extensive experience or specialized skills. Jobs that can reach this level without a degree include sales, real estate, or certain entrepreneurial ventures, but they often depend on performance, network, and industry. Most high-paying roles in support or customer service require relevant experience and strong leadership abilities.
What are the most commonly searched types of Support jobs in Alberta? The most popular types of Support jobs in Alberta are:
What cities in Alberta are hiring for Support Manager jobs? Cities in Alberta with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Alberta as of June 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 22% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.
Administrative Support IV

Administrative Support IV

Alberta Health Services

Edmonton, AB

CA$28.49 - CA$34.62/hr

Other

Posted 15 days ago

Job description

Your Opportunity:

This position plays a vital role in supporting the daily operations of the Operating Room Department at WestView Health Centre. Your key responsibilities will include ensuring clear and professional communication, staff and patient scheduling, filling pre-booked and immediate shifts, anticipating staff needs and informing managers of issues that require further attention. This role also encompasses payroll duties, ensuring employees are appropriately scheduled and payroll information is recorded in alignment with established policies, procedures and collective agreement provisions. Recruitment support includes posting of positions, booking interviews, scheduling and arranging the appropriate training for successful applicants and communication with the manager and other appropriate team members. The Administrative Support IV works closely with the physician support teams to navigate bookings, patient care, and appropriate management of the OR slate, quarterly allocation of the OR/Endoscopy dates, and facilitation of the scheduling of the physicians. It includes scheduling of patients for procedures in the Operating Room and Endoscopy, contacting patients to complete registration and schedule appointments, communicating with the surgical partners regarding bookings, slate changes, equipment needs, and surgical procedure reviews, and communicating and schedule changes to the appropriate team members. This position will also provide a variety of clerical support duties for the department and Manager, including collecting and recordings statistics, ordering supplies, answering phones, scheduling and coordination of meetings, managing inquiries, emails and coordinating complex calendars.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification: Administrative Support IV
  • Union: AUPE GSS
  • Unit and Program: WestView Day Surgery, Operating Room and Endoscopy
  • Primary Location: Westview Health Centre
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.90
  • Posting End Date: 18-JUN-2026
  • Employee Class: Regular Part Time
  • Date Available: 06-JUL-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 12
  • Shifts per cycle: 54
  • Shift Pattern: Days, Evenings, Nights, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary: $28.49
  • Maximum Salary: $34.62
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Completion of a certified Unit Clerk program or Medical Office Assistant Program.

Preferred Qualifications:

Experience with Operating Room Booking Slates and Waitlist management. Minimum 2 years' experience with RMS, payroll, Oracle, E-people, and Outlook programs.

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