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Support Engineer Jobs in Colorado (NOW HIRING)

All Copy Products

Level 1 Support Engineer

Denver, CO · On-site

$25 - $30/hr

Tier‑1 IT Support Engineer Position Summary The Tier‑1 IT Support Engineer provides first‑level technical support to end users across several different client sites. This role is responsible ...

All Copy Products

Level 1 Support Engineer

Denver, CO · On-site

$25 - $30/hr

Tier-1 IT Support Engineer Position Summary The Tier-1 IT Support Engineer provides first-level technical support to end users across several different client sites. This role is responsible for ...

Horizon Ag-Products

IT Support Engineer

Golden, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

Horizon Ag-Products

IT Support Engineer

Lakewood, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for ...

Vantor

DAF Support Engineer (Secret)

Longmont, CO · On-site

$71K - $95K/yr

Vantor is currently seeking a Direct Access Support Engineer for our Mission Operations Center in Longmont, CO. Responsibilities: * Support Operations through the arbitration and execution of ...

Vantor

DAF Support Engineer (Secret)

Longmont, CO · On-site

$71K - $104K/yr

Vantor is currently seeking a Direct Access Support Engineer for our Mission Operations Center in Longmont, CO. Responsibilities: * Support Operations through the arbitration and execution of ...

Vantor

DAF Support Engineer (Secret)

Longmont, CO · On-site

$71K - $95K/yr

Vantor is currently seeking a Direct Access Support Engineer for our Mission Operations Center in Longmont, CO. Responsibilities: * Support Operations through the arbitration and execution of ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Colorado

Support Engineer information

See Colorado salary details

$17

$41

$71

How much do support engineer jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for support engineer in Colorado is $41.92, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $49.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What engineers make $500,000?

Senior support engineers with extensive experience, specialized skills, and certifications in areas like cloud computing, networking, or cybersecurity can reach salaries of $500,000 or more, especially in high-cost regions or large organizations. Achieving this level often requires leadership roles, performance bonuses, stock options, or profit sharing.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What does a support engineer do?

A support engineer provides technical assistance to customers or internal teams by diagnosing and resolving hardware, software, or network issues. They often use troubleshooting tools, communicate solutions clearly, and may document cases for future reference, typically working in environments that require strong problem-solving skills and technical knowledge.

How much do support engineers make in the US?

Support engineers in the US typically earn an average salary ranging from $60,000 to $90,000 per year, depending on experience, location, and industry. Entry-level positions may start around $50,000, while experienced support engineers with specialized skills can earn over $100,000 annually.

How much does a support engineer make?

Support engineers in Texas typically earn an average salary ranging from $55,000 to $75,000 annually, depending on experience, certifications, and the industry. Entry-level positions may start lower, while experienced support engineers with specialized skills can earn higher wages and additional benefits.
More about Support Engineer jobs
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What job categories do people searching Support Engineer jobs in Colorado look for? The top searched job categories for Support Engineer jobs in Colorado are:
What cities in Colorado are hiring for Support Engineer jobs? Cities in Colorado with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in CO? For Support Engineer jobs in CO, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Colorado as of June 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $87,203 per year, or $41.9 per hour.
Level 1 Support Engineer

Level 1 Support Engineer

All Copy Products

Denver, CO • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Serve as the first point of contact for technical support requests via phone, email, ticketing system, and walk-up support.

  • Diagnose, research, and resolve technical issues related to hardware, software, and peripherals.

  • Document incidents, resolutions, and procedures clearly within the ticketing system.

All Copy Products rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

245th of 343 rated retail wholesalers

Job description

Tier‑1 IT Support Engineer
Position Summary
The Tier‑1 IT Support Engineer provides first‑level technical support to end users across several different client sites. This role is responsible for responding to service requests, troubleshooting hardware and software issues, and delivering excellent customer service through phone, email, and in‑person support. The ideal candidate has a strong foundation in desktop support, productivity platforms, and user account management, with a willingness to learn and grow in a fast‑paced IT environment.
Key Responsibilities
  • Serve as the first point of contact for technical support requests via phone, email, ticketing system, and walk‑up support
  • Diagnose, research, and resolve technical issues related to hardware, software, and peripherals
  • Troubleshoot and support Windows and macOS operating systems
  • Provide user support for Google Workspace (formerly G Suite) and Microsoft Office / Microsoft 365 applications
  • Support email platforms such as Google Workspace Gmail and Microsoft Exchange
  • Troubleshoot printers, scanners, mobile devices, and basic network connectivity issues
  • Assist with user account administration, including account creation, permissions, security groups, and password resets
  • Install, configure, maintain, and upgrade computer systems, hardware, and software
  • Document incidents, resolutions, and procedures clearly within the ticketing system
  • Escalate unresolved or complex issues to Tier‑2 or Tier‑3 support teams as appropriate
  • Follow established IT processes, policies, and best practices to meet service level expectations
Desired Skills and Qualifications
  • 2+ years of technical support or IT‑related experience (professional or equivalent academic experience)
  • Experience troubleshooting Windows and Apple operating systems
  • Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console)
  • Exposure to Microsoft Office / Microsoft 365 applications
  • Familiarity with Exchange, printers/scanners, mobile devices, and basic network troubleshooting
  • Previous experience troubleshooting desktops, laptops, and peripheral hardware
  • Exposure to virtual environments is a plus
  • Strong verbal and written communication skills
  • Customer‑focused mindset with the ability to explain technical concepts clearly to non‑technical users
  • Ability to work effectively in a team environment and commit to a full‑time work schedule
Education
  • Associate Degree in Information Technology or a related field preferred, but not required
Certifications (Preferred)
  • ITIL Foundation
  • CompTIA A+, Network+, and/or Security+
  • Google IT Support Professional Certificate
  • Google Workspace Administrator Certification (a plus)
We offer a pay range between $25-$30 per hour M-F 8-5
Benefits include- medical, dental, vision, 3 weeks of pto, paid holidays, company paid life insurance, 401k with a company match, underground parking, onsite gym, company events and volunteer opportunities and financial support for technical certifications, and so much more!
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