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Support Engineer Jobs in Colorado (NOW HIRING)

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

HealthSpaces

Be Seen First

IT Support Engineer

Fort Collins, CO · On-site

$48K - $60K/yr

HealthSpaces was founded by a team of technology leaders, engineers, and Agile practitioners ... As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems. Responsibilities : • Provide Tier ...

PDW

IT Support Engineer II

Denver, CO · On-site

They are seeking an IT Support Engineer II to provide reliable end-user support and contribute to the day-to-day operations of their IT environment. Responsibilities : • Handle Tier 1/2 incidents ...

All Copy Products

Level 1 Support Engineer

Denver, CO · On-site

$25 - $30/hr

Position Summary The Tier‑1 IT Support Engineer provides first‑level technical support to end users across several different client sites. This role is responsible for responding to service ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Colorado

Support Engineer information

See Colorado salary details

$17

$41

$71

How much do support engineer jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for support engineer in Colorado is $41.92, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $49.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
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What cities in Colorado are hiring for Support Engineer jobs? Cities in Colorado with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in CO? For Support Engineer jobs in CO, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Colorado as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $87,203 per year, or $41.9 per hour.
Stone - Support Engineer Denver, CO

Stone - Support Engineer Denver, CO

BearCom

Lakewood, CO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

BearCom rating

7.8

Company rating: 7.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for maintaining, integrating, and optimizing security solutions such as Milestone, LenelS2, and DMP, ensuring seamless operation for our customers. The ideal candidate is detail-oriented, technically skilled, and thrives in a fast-paced, customer-centric environment.

As a Support Engineer, you will diagnose and resolve system issues, coordinate service and maintenance calls, and ensure compliance with Federal, State, and local regulations. This position is key in maintaining customer satisfaction, supporting project teams, and delivering high-quality security solutions.

Key Responsibilities

Technical Support & Troubleshooting:

  • Provide technical support and troubleshooting for security software and hardware systems, including Milestone, LenelS2, and DMP.
  • Diagnose and resolve system performance issues, ensuring optimal functionality.
  • Perform custom systems integrations, detailed system upgrade planning, and system audits.

Service & Maintenance Coordination:

  • Schedule and coordinate service and maintenance calls with customers.
  • Perform routine and corrective maintenance of installed security and access control systems.
  • Ensure all service work complies with applicable Federal, State, and local regulations.

System Installation & Configuration:

  • Assist with the installation, configuration, and support of electronic security solutions.
  • Collaborate with the Projects and Sales teams to support system design, implementation, and customer needs.

Customer Support & Consultation:

  • Provide expert consultation on system performance, maintenance, and upgrades.
  • Maintain strong relationships with clients by delivering exceptional customer service.

Additional Responsibilities:

  • Support internal teams with troubleshooting, documentation, and knowledge sharing.
  • Stay updated on industry trends, emerging technologies, and security best practices.
  • Perform any other duties as assigned by Management.

Qualifications:

  • 2+ years of experience in security systems support, technical support, or a related IT field.
  • Proficiency in Milestone, LenelS2, DMP, or similar security software platforms.
  • Strong troubleshooting and problem-solving skills for security, video surveillance, and access control systems.
  • Ability to read and interpret technical manuals, schematics, and wiring diagrams.
  • Excellent customer service and communication skills.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize workload.

Preferred:

  • Associate's or Bachelor's degree in IT, Computer Science, Engineering, or a related field.
  • Experience with networking concepts, IP-based security systems, and system integrations.
  • Certifications in security systems (e.g., Milestone, LenelS2, DMP) are a plus.

Benefits:

Stone wants to elevate your professional growth! We value investing in developing our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You'll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life and Short-Term Disability
  • Paid Holidays
  • Generous Paid Time Off
  • Matching 401k Plan
  • Employee Referral Bonus
  • Tuition Reimbursement

Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

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