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Support Engineer Jobs in Arkansas (NOW HIRING)

Mattr

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Applications Engineer

El Dorado, AR · On-site

$65K - $75K/yr

You will support Sales and customers by providing expert technical guidance, enabling accurate ... Support engineering leadership by ensuring products are manufactured and tested in compliance with ...

Mattr

Be Seen First

Applications Engineer

El Dorado, AR · On-site

$65K - $75K/yr

You will support Sales and customers by providing expert technical guidance, enabling accurate ... Support engineering leadership by ensuring products are manufactured and tested in compliance with ...

Tyson Foods, Inc.

Engineer III

Springdale, AR · On-site

Tyson Foods, Inc. has an opening for Engineer III in Springdale, AR. Develop and execute capital ... Support plant startup through process validation, performance benchmarking, and post-installation ...

Mattr

Applications Engineer

El Dorado, AR · On-site

You will support Sales and customers by providing expert technical guidance, enabling accurate ... Support engineering leadership by ensuring products are manufactured and tested in compliance with ...

Mattr

Applications Engineer

El Dorado, AR · On-site

You will support Sales and customers by providing expert technical guidance, enabling accurate ... Support engineering leadership by ensuring products are manufactured and tested in compliance with ...

MATTR

Applications Engineer

El Dorado, AR · On-site

You will support Sales and customers by providing expert technical guidance, enabling accurate ... Support engineering leadership by ensuring products are manufactured and tested in compliance with ...

Tyson Foods

Engineer III

Springdale, AR · On-site

Tyson Foods, Inc. has an opening for Engineer III in Springdale, AR. Develop and execute capital ... Support plant startup through process validation, performance benchmarking, and post-installation ...

Tyson Foods

Engineer III

Springdale, AR · On-site

Tyson Foods, Inc. has an opening for Engineer III in Springdale, AR. Develop and execute capital ... Support plant startup through process validation, performance benchmarking, and post-installation ...

L3HHCM20

Lead, Manufacturing Engineer- Automation

Camden, AR · On-site

$73K - $94K/yr

Varies The Advanced Operations Technology (AOT) organization is seeking an experienced Automation Engineer to support engineering and production operations, focusing on the automated equipment ...

Expleo

EWIS Design Engineer

Little Rock, AR · On-site

$35 - $40/hr

Our engineers will support aircraft development and modification programs through the design, routing, integration, and installation of aircraft electrical wiring interconnection systems (EWIS). This ...

Expleo

EWIS Design Engineer

Little Rock, AR · On-site

$35 - $40/hr

Our engineers will support aircraft development and modification programs through the design, routing, integration, and installation of aircraft electrical wiring interconnection systems (EWIS). This ...

Lennox International

Controls Engineer IV

Stuttgart, AR · On-site

$116K - $152K/yr

Support the development and maintenance of internal quality control standards and reliability programs. * Monitor testing progress and provide regular status and progress reports. * Apply engineering ...

Lennox International

Controls Engineer IV

Stuttgart, AR · On-site

$116K - $152K/yr

Support the development and maintenance of internal quality control standards and reliability programs. * Monitor testing progress and provide regular status and progress reports. * Apply engineering ...

Expleo

EWIS Design Engineer

Little Rock, AR · On-site

$35 - $40/hr

Our engineers will support aircraft development and modification programs through the design, routing, integration, and installation of aircraft electrical wiring interconnection systems (EWIS). This ...

Lennox International

Controls Engineer IV

Stuttgart, AR · On-site

$116K - $152K/yr

Support the development and maintenance of internal quality control standards and reliability programs. * Monitor testing progress and provide regular status and progress reports. * Apply engineering ...

Lennox International

Controls Engineer IV

Stuttgart, AR · On-site

$116K - $152K/yr

Support the development and maintenance of internal quality control standards and reliability programs. * Monitor testing progress and provide regular status and progress reports. * Apply engineering ...

Lennox International

Controls Engineer IV

Stuttgart, AR · On-site

$116K - $152K/yr

Support the development and maintenance of internal quality control standards and reliability programs. * Monitor testing progress and provide regular statusand progress reports. * Apply engineering ...

Nestle

Electrical & Automation Engineer

Jonesboro, AR · On-site

The Electrical & Automation Engineer will support in the design, implementation, and maintenance of electrical, automation, MES, and digital systems. Contribute to troubleshooting efforts and assist ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Arkansas

Support Engineer information

See Arkansas salary details

$13

$32

$56

How much do support engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support engineer in Arkansas is $32.97, according to ZipRecruiter salary data. Most workers in this role earn between $24.47 and $38.56 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What are popular job titles related to Support Engineer jobs in Arkansas?

For Support Engineer jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Arkansas look for?

The top searched job categories for Support Engineer jobs in Arkansas are:

What are popular job titles related to Support Engineer jobs in AR?

For Support Engineer jobs in AR, the most frequently searched job titles are:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $68,575 per year, or $33 per hour.

Applications Engineer

El Dorado, AR • On-site

Mattr
Software Development • 1 - 10 employees
Learn more about Mattrexternal

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Job description

Summary 

As a Product Applications Engineer, you will play a key role in ensuring the successful application, performance, and reliability of cable products. You will support Sales and customers by providing expert technical guidance, enabling accurate product selection, and resolving product challenges. This role is critical in driving product quality, supporting manufacturing excellence, and ensuring customer satisfaction by connecting engineering expertise with real-world applications from concept through to production and field use. 

Responsibilities 

  • Provide technical support to Sales teams and customers by advising on product applications, selecting the correct cable solutions, and resolving product-related issues. 
  • Deliver technical assistance to outside sales teams and customers, including support at job sites when required. 
  • Collaborate with Production and Quality teams to ensure products meet specifications, troubleshoot quality issues, and support on-time delivery through work order monitoring. 
  • Support engineering leadership by ensuring products are manufactured and tested in compliance with industry standards and certification requirements. 
  • Contribute to product development by supporting design, configuration, and cost optimization from initial concept through production startup. 
  • Maintain accurate product listings and certifications while ensuring compliance with governing product specifications. 
  • Manage engineering documentation including test data, engineering drawings, and customer-related certifications such as Certificates of Conformance. 
  • Communicate effectively with internal teams and external customers regarding product specifications, applications, work orders, and technical inquiries. 

Qualifications 

  • Bachelor’s degree required; Engineering degree preferred.
  • 1 year of experience required; 3–5 years preferred. 
  • Electrical Engineering or Electrical Engineering Technology considered an asset. 
  • Strong mathematical and computer proficiency. 
  • Ability to read, interpret, and apply technical specifications within the cable industry. 
  • Strong interpersonal, written, and verbal communication skills. 
  • High level of attention to detail and accuracy. 
  • Experience in wire and cable manufacturing is considered an asset. 

Why Join Mattr? (USA Salary) 

  • Medical, dental & vision coverage with HSA contributions 
  • 401(k) with company match, vested immediately 
  • Attractive incentive bonus plans 
  • Employer-paid Life, AD&D, and Long-Term Disability insurance 
  • Wellness incentives 
  • Free Employee Assistance Program (EAP) 
  • Discounts on fitness, shopping & travel (Blue365, LifeMart & more) 

#IND1

Company Description

For 50+ years we’ve delivered highly engineered technologies and solutions to support infrastructure projects around the world. You can find our brands in energy, automotive, communication, water management, utilities and transportation markets to name a few other industries.

We Engage
We work with our customers to understand their specific markets and needs. Our deep expertise allows us to appreciate and address their challenges. We are a true partner every step of the way.

We Innovate
Using our expertise and creativity, we imagine new possibilities. With purpose and agility, we solve complex challenges and deliver innovative technologies.

We Create
We develop reliable products, equipment and systems. Our commitment to quality ensures consistent and enduring results for our customers.