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Support Account Manager Jobs in Raleigh, NC (NOW HIRING)

American Iron and Metal

Account Manager

Raleigh, NC · On-site

$75K - $100K/yr

... and support of our customers. Become part of team AIM, a growing team with an entrepreneurial ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

BrightView Landscapes

Account Manager

Durham, NC · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Support hiring, training, and coaching of field crews for the assigned portfolio * Promote and ...

SPECTRUM

Account Manager

Cary, NC · On-site

$38K/yr

As an Account Executive , you will lead all sales and client management responsibilities of your ... We offer the tools, support, and opportunities for rapid success, providing exceptional upside for ...

BrightView

Account Manager

Durham, NC · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Support hiring, training, and coaching of field crews for the assigned portfolio * Promote and ...

FCX Performance

Account Manager

Raleigh, NC · On-site

We are hiring a full-time creative, results oriented outside sales Account Manager in Raleigh, NC ... We have earned the Outstanding Employer Support award from the US Navy and we are a GSA approved ...

Pro-Serv Food Equipment

Field Account Manager

Raleigh, NC · Remote

$50K - $60K/yr

Support growth initiatives across all Pro-Serv divisions Qualifications * Strong communication and ... Account management experience * Commercial service industry knowledge * CRM or field service ...

Wolter, Inc.

ACCOUNT MANAGER

Garner, NC · On-site

ACCOUNT MANAGER FLSA status: Exempt Department: Sales Reports to: General Manager Date: April 2025 ... Must maintain communication with internal sales support team, field service techs, and management.

FatCat Strategies

Account Manager Intern

Raleigh, NC · On-site

$43K - $59K/yr

What You'll Do Client & Account Support * Join client calls as a backup, notetaker, and observer ... Create and manage tasks to keep projects on track * Clean up and maintain shared folders, client ...

FatCat Strategies

Account Manager Intern

Raleigh, NC

$43K - $59K/yr

What You'll Do Client & Account Support * Join client calls as a backup, notetaker, and observer ... Create and manage tasks to keep projects on track * Clean up and maintain shared folders, client ...

FatCat Strategies

Account Manager Intern

Raleigh, NC · On-site

$43K - $59K/yr

What You'll Do Client & Account Support * Join client calls as a backup, notetaker, and observer ... Create and manage tasks to keep projects on track * Clean up and maintain shared folders, client ...

trane technologies

Account Manager RHVAC

Raleigh, NC · On-site

As an Account Manager at Trane, your primary responsibility will be to develop and maintain ... Develop and execute an account specific business plan to identify the long term, mutual support ...

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Showing results 21-40

All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Raleigh, NC

Support Account Manager information

See Raleigh, NC salary details

$31.6K

$53.6K

$88K

How much do support account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for support account manager in Raleigh, NC is $53,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $62,700.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Raleigh, NC? For Support Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Raleigh, NC look for? The top searched job categories for Support Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Support Account Manager jobs? Cities near Raleigh, NC with the most Support Account Manager job openings:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,609 per year, or $25.8 per hour.

Account Manager

American Iron and Metal

Raleigh, NC • On-site

$75K - $100K/yr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

Company Description
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 130 sites and 4000 employees worldwide. We have continued to prosper for the last nine decades (we are celebrating our 90th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our customers.
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.
We take pride in doing good things for the environment to help create a greener, more sustainable future for all.
It's simple; we do it right. We AIM for excellence.
Job Description
We're looking for a hands-on, physically active Account Manager who's ready to make a real impact in the metal recycling industry. In this role, you'll work directly with catalytic converter suppliers in your territory by building relationships, securing competitive pricing, and helping drive our company's growth through active, in-the-field engagement.
What You'll Do:
  • Building and maintaining strong relationships with suppliers through regular in-person visits and attentive service.
  • Identifying new supplier opportunities and assessing their operations on-site to secure competitive purchasing.
  • Inspecting catalytic converters for quality and compliance, with regular physical tasks such as lifting, loading, and transporting converters as part of daily operations.
  • Staying current on market trends and pricing shifts to guide smart buying and negotiations.
  • Negotiating directly with suppliers and preparing accurate, timely bids based on field insights.
  • Coordinating with operations and logistics teams to keep purchasing, processing, and shipping running smoothly.

Qualifications
To join our team:
  • You have a bachelor's degree in business, marketing, or a related field (preferred).
  • You have experience in account management, business development, or sales, ideally in metal recycling or automotive.
  • You have strong negotiation, relationship-building, and communication skills.
  • You have an analytical mindset and can interpret market and pricing data to guide decisions.
  • You are a proactive problem-solver who can handle supplier issues with good judgment.
  • You have proficiency with CRM tools, Microsoft Office, and basic data analysis, and you are self-motivated and results-driven; knowledge of catalytic converters or related regulations is a plus.

Additional Information
What we offer:
  • Competitive total compensation of $75K-$100K+ (including base salary and incentive compensation), along with vacation, benefits, and a 401(k) matching program
  • Annual AIM tuition scholarship program of up to $8,500 per eligible dependents
  • The tools, training, and support needed to succeed in your role and grow your career
  • Access to a company vehicle for business travel
  • A dynamic and rewarding work environment that is also a lot of fun!

Apply