We're looking for a Customer Success Lead to lead and develop a high-performing team of Customer ... You know how to coach teams through a combination of credit card and financing products ...
Quick apply
We're looking for a Customer Success Lead to lead and develop a high-performing team of Customer ... You know how to coach teams through a combination of credit card and financing products ...
Quick apply
We're looking for a Customer Success Lead to lead and develop a high-performing team of Customer ... You know how to coach teams through a combination of credit card and financing products ...
We're looking for a Customer Success Lead to lead and develop a high-performing team of Customer ... You know how to coach teams through a combination of credit card and financing products ...
We're looking for a Customer Success Lead to lead and develop a high-performing team of Customer ... You know how to coach teams through a combination of credit card and financing products ...
Rockville, MD · Remote
$115K - $125K/yr
Have you developed a strong leadership brand through coaching and developing project management teams? Montage Marketing Group is seeking a Head of Client Success to provide strategic guidance and ...
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Rockville, MD · Remote
$115K - $125K/yr
Have you developed a strong leadership brand through coaching and developing project management teams? Montage Marketing Group is seeking a Head of Client Success to provide strategic guidance and ...
Washington, DC · On-site
$19.40/hr
Position Specific Summary The Student Success Coach role is to improve student persistence and success at George Washington University. The position will have significant interaction with students to ...
Washington, DC · On-site
$19.40/hr
Position Specific Summary The Student Success Coach role is to improve student persistence and success at George Washington University. The position will have significant interaction with students to ...
Arlington, VA · Hybrid
$50K - $55K/yr
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... coaching, and free legal support services. Salary Range $50,000--$55,000 USD Notice of Equal ...
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Arlington, VA · Hybrid
$50K - $55K/yr
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... coaching, and free legal support services. Salary Range $50,000--$55,000 USD Notice of Equal ...
Arlington, VA · Remote
$50K - $70K/yr
Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Shape how the customer ... What Success Looks Like We measure CSAs on outcomes, not inputs: * Strategic Coaching. Customers ...
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Arlington, VA · Remote
$50K - $70K/yr
Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Shape how the customer ... What Success Looks Like We measure CSAs on outcomes, not inputs: * Strategic Coaching. Customers ...
Arlington, VA · On-site
$50K - $55K/yr
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... coaching, and free legal support services. Salary Range $50,000-$55,000 USD Notice of Equal ...
Arlington, VA · On-site
$50K - $55K/yr
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... coaching, and free legal support services. Salary Range $50,000-$55,000 USD Notice of Equal ...
Arlington, VA · On-site +1
$50K - $70K/yr
Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Shape how the customer ... What Success Looks Like We measure CSAs on outcomes, not inputs: * Strategic Coaching. Customers ...
Arlington, VA · On-site +1
$50K - $70K/yr
Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Shape how the customer ... What Success Looks Like We measure CSAs on outcomes, not inputs: * Strategic Coaching. Customers ...
Our Coaches use individual attention to ensure every child has success Our Coaches use a non-competitive approach so ensure classes are fun and we create a stress-free environment Our Coaches use ...
Our Coaches use individual attention to ensure every child has success Our Coaches use a non-competitive approach so ensure classes are fun and we create a stress-free environment Our Coaches use ...
Annapolis, MD · On-site
$55/hr
New Coaches can work *5-25 classes a week, earn $30 per class, and can earn up to $55 per class. • Our Coaches use individual attention to ensure every child has success • Our Coaches use a non ...
Annapolis, MD · On-site
$55/hr
New Coaches can work *5-25 classes a week, earn $30 per class, and can earn up to $55 per class. • Our Coaches use individual attention to ensure every child has success • Our Coaches use a non ...
Manager, Customer Success - Enterprise Accounts Motus is the leading expert in vehicle ... Develop a team of high-performing Enterprise CSMs; provide regular training, coaching, guidance ...
Manager, Customer Success - Enterprise Accounts Motus is the leading expert in vehicle ... Develop a team of high-performing Enterprise CSMs; provide regular training, coaching, guidance ...
Annapolis, MD · On-site
$55/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach so ensure classes are fun and we create a stress-free environment * Our Coaches use ...
Quick apply
Annapolis, MD · On-site
$55/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach so ensure classes are fun and we create a stress-free environment * Our Coaches use ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Washington, DC · On-site
Leadership, coaching, and team-development capability. Customer Success and operational expertise (in-depth knowledge in several areas is essential): * Customer success and account/portfolio ...
Washington, DC · On-site
Leadership, coaching, and team-development capability. Customer Success and operational expertise (in-depth knowledge in several areas is essential): * Customer success and account/portfolio ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Support content departments with diagnosing problems and develop action plans for success * Coach teacher leaders, department chairs and curriculum coordinators * Develop curriculum and assessments ...
Arlington, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Arlington, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Chantilly, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Chantilly, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Arlington, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Quick apply
Arlington, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Fairfax, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
Fairfax, VA · On-site
$35/hr
Our Coaches use individual attention to ensure every child has success * Our Coaches use a non-competitive approach to ensure classes are fun with a stress-free environment * Our Coaches use positive ...
$22.1K - $27.2K
10% of jobs
$27.2K - $32.3K
0% of jobs
$32.3K - $37.4K
7% of jobs
$41.2K is the 25th percentile. Wages below this are outliers.
$37.4K - $42.5K
11% of jobs
$42.5K - $47.6K
13% of jobs
The median wage is $50K / yr.
$47.6K - $52.7K
20% of jobs
$57K is the 75th percentile. Wages above this are outliers.
$52.7K - $57.8K
17% of jobs
$57.8K - $62.9K
12% of jobs
$62.9K - $68K
4% of jobs
$68K - $73.1K
2% of jobs
$73.1K - $78.1K
4% of jobs
$22.1K
$50.6K
$78.1K
| Aspect | Success Coach | Life Coach |
|---|---|---|
| Credentials | Often certifications in coaching or personal development | Similar certifications, sometimes more general |
| Work Environment | Corporate, educational, or personal development settings | Private practice, wellness centers, or personal coaching |
| Employer & Industry | Businesses, schools, or organizations focused on achievement | Individuals seeking personal growth and life balance |
| Search & Comparison Intent | Focus on achieving goals, performance, and success strategies | Focus on overall life satisfaction and personal fulfillment |
While both Success Coaches and Life Coaches aim to support personal development, Success Coaches typically concentrate on achieving specific goals and improving performance within professional or personal contexts. Life Coaches often focus on overall life balance, happiness, and personal growth. The roles overlap, but Success Coaches are more goal-oriented towards success metrics, whereas Life Coaches emphasize holistic well-being.
A success coach trains a client on how to succeed in a job or other activity. Their job duties will differ depending on where they work. A large business might use their services to train new employees to succeed within the company’s work environment, while a college might use success coaches to ensure students are doing everything they can to achieve their educational goals. A success coach may also work with individuals, spending one-on-one time with them to identify life goals and paths to success.

You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company.
We’re looking for a Customer Success Lead to lead and develop a high-performing team of Customer Success Managers serving Nitra’s SMB and mid-market healthcare customers. The first priority of this role is to lead a high-velocity team responsible for customer utilization, retention, and expansion across Nitra’s fintech, marketplace, and AI software products.
You will help your team deliver against ambitious business goals tied to card spend, marketplace spend, and AI software consumption. This role requires a strong people leader who is equally comfortable coaching CSMs, stepping into customer commercials when needed, and helping teams execute in fast-moving, ambiguous environments.
The ideal candidate brings 7+ years of total work experience, with success in high-performance SMB and/or mid-market customer environments, first as a top-performing individual contributor and later as a frontline people leader. We are particularly interested in candidates who have been successful in VC-backed technology companies, especially during Series B through D growth stages, where speed, ambiguity, and aggressive growth expectations are the norm.
You should be highly proactive, instinctively structured, and comfortable operating in a multi-product, commercially oriented environment. You know how to coach teams through a combination of credit card and financing products, marketplace spend, and AI consumption-based software offerings, helping customers realize value while expanding their relationship with Nitra over time.
Experience supporting high-velocity SMB/MM customer segments and/or healthcare environments is strongly preferred.
Lead and develop a high-performing team of Customer Success Managers
Coach, develop, and manage a team of CSMs against clear goals tied to customer utilization, retention, and expansion. Build a culture of accountability, urgency, and strong execution.
Drive business performance across the customer portfolio
Help the team accelerate card spend, marketplace spend, and AI software consumption. Identify risks, remove blockers, and improve execution against targets.
Own and coach commercial customer motions
Step into renewals, pricing conversations, expansion opportunities, and complex customer situations when needed. Coach CSMs to confidently own growth conversations and multi-product expansion.
Coach multi-product customer growth motions
Help the team drive adoption and expansion across credit card and financing products, NitraMart marketplace spend, and AI software, helping customers realize measurable value across the Nitra platform.
Run the operating cadence for the team
Lead weekly business reviews, performance discussions, and team operating rhythms. Use customer insights and performance data to improve execution and outcomes.
Bring structure to ambiguity and scale execution
Create clarity in changing situations, improve operating discipline, and help Customer Success scale effectively in a fast-moving environment.
Partner cross-functionally to improve customer outcomes
Work closely with Sales, Product, Finance, and Operations to improve onboarding, adoption, retention, and expansion performance.
Help build the future Customer Success organization
Partner on hiring, playbooks, segmentation, organizational design, and process improvements as the business scales.
7+ years of total work experience, including meaningful experience in Customer Success, Account Management, or post-sale roles within high-growth technology companies
A track record of success in high-performance SMB and/or mid-market environments, first as a strong individual contributor and later as a frontline people leader
Experience leading and developing high-performing customer-facing teams in fast-paced environments
Demonstrated ability to own commercials, including renewals, expansion, pricing discussions, and customer negotiations
Strong commercial instincts with experience driving customer utilization, retention, and expansion outcomes
Success operating in VC-backed technology companies, particularly during Series B through D growth stages
High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment
A structured, proactive approach to problem-solving and team leadership
Strong analytical instincts and comfort using data to improve execution and performance
Experience supporting high-velocity SMB/MM and/or healthcare environments is strongly preferred
Bachelors from an accredited institution
Sourced by ZipRecruiter
Finance and insurance
11 - 50 Employees
New York, NY, US
2021