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Remote Success Coach Jobs in Washington (NOW HIRING)

Cribl

Customer Success Engineer, Federal

Washington, DC · On-site +1

$110K - $180K/yr

C Why You'll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the ... coach team members as an integral piece of the Customer Experience organization * We are a remote ...

SHRM

Lead, Sales Success & Development

Alexandria, VA · Remote

Fully Remote: Employees must be available during standard business hours, with core hours beginning ... Foster a culture of continuous learning, coaching, innovation, collaboration, and accountability by ...

Alteryx

Alteryx Digital Representative

Washington, DC · On-site +1

$120K - $150K/yr

You know that success hinges on commitment, that our differences make us stronger, and that the ... Competitive, coachable, resilient, and driven by performance in a high-growth GTM environment.

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Remote Success Coach information

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How much do remote success coach jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote success coach in Washington is $50,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $57,800.00 per year, depending on experience, location, and employer.

What is a remote success coach?

A Remote Success Coach helps clients or employees achieve their goals by providing guidance, motivation, and accountability—typically in a virtual setting. They work with individuals or teams to develop strategies for success, overcome challenges, and improve performance. This role often exists in industries like education, business, and personal development, where ongoing support is crucial. Strong communication skills, empathy, and coaching experience are key to excelling in this job.

What skills and qualifications are needed to thrive as a remote success coach?

To thrive as a Remote Success Coach, you need expertise in coaching methodologies, goal-setting strategies, and client relationship management, often supported by a background in education, counseling, or a coaching certification. Familiarity with virtual meeting platforms, CRM systems, and digital collaboration tools is important for conducting sessions and tracking client progress remotely. Strong communication, active listening, empathy, and motivational skills are crucial in fostering positive outcomes for clients. These abilities help ensure effective guidance and support, driving client success and satisfaction in a remote environment.

What are common challenges faced by remote success coaches and how are they addressed?

Remote Success Coaches often encounter challenges such as building rapport with clients virtually, maintaining engagement, and managing time effectively across different time zones. To address these, coaches utilize interactive video conferencing tools, set clear communication protocols, and leverage digital resources to personalize support. Staying organized and regularly checking in with clients ensures accountability and keeps progress on track. Coaches also participate in continuous professional development to adapt to evolving client needs and virtual coaching best practices.

What are popular job titles related to Remote Success Coach jobs in Washington?

For Remote Success Coach jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Success Coach jobs in Washington look for?

The top searched job categories for Remote Success Coach jobs in Washington are:

What cities in Washington are hiring for Remote Success Coach jobs?

Cities in Washington with the most Remote Success Coach job openings:

Remote Success Coach jobs near you
Infographic showing various Remote Success Coach job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $50,620 per year, or $24.3 per hour.

Customer Success Engineer, Federal

Washington, DC • On-site, Remote

Cribl
Software Development • 201 - 500 employees
Learn more about Criblexternal

$110K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next.
We're one of the fastest-growing private companies and a leading player in a massive, fast-moving market. With a global workforce, we're remote-first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: Washington D.C
Why You'll Love This Role
The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers.
The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey.
As An Active Member Of Our Team, You Will...
  • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion
  • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization
  • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers
  • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics
  • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data
  • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer
  • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer
  • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization
  • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

If You've Got It - We Want It
  • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value
  • Experience with Federal or Public Sector organizations.
  • GovCloud or FEDRAMP Experience
  • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy.
  • Customer facing presentation history in program reviews or similar events
  • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle
  • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes
  • Quick learner with good technical and problem-solving skills

Bonus Points/Preferred Qualifications:
    • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.)
    • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight
    • Working knowledge of major cloud providers (AWS, Azure, GCP)
    • Must be able to obtain a US Security Clearance
    • Local to the greater Washington D.C. area

#LI-JK1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Base Salary Range
$110,000-$180,000 USD
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

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