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Student Support Services Jobs (NOW HIRING)

NorthEastern

Student Support Coordinator

Oakland, CA

JOBSUMMARY The Program Coordinator for Student Support Services provides case management coordination and operational support for the Oakland campus Care Team and student support processes. Reporting ...

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How much do student support services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for student support services in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What are Student Support Services?

Student Support Services are programs and resources provided by educational institutions to help students succeed academically, personally, and socially. These services may include academic advising, counseling, tutoring, career guidance, financial aid assistance, and support for students with disabilities. The goal is to address barriers to learning, promote student well-being, and enhance retention and graduation rates. Student Support Services are available to all students and are designed to create an inclusive and supportive learning environment.

What are the key skills and qualifications needed to thrive in Student Support Services?

To thrive in Student Support Services, you need a background in counseling, education, or social work, often supported by a relevant bachelor's or master's degree. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set top professionals apart in this field. These skills are crucial for effectively supporting students’ academic, social, and emotional needs to foster their success and well-being.

What are some common challenges faced by professionals working in Student Support Services, and how can they be managed?

Professionals in Student Support Services often encounter challenges such as managing a high caseload of students with diverse needs, addressing mental health concerns, and coordinating with faculty and parents. Effective communication, strong organizational skills, and ongoing professional development are key strategies for managing these challenges. Many teams also provide peer support, regular training, and access to resources to help staff stay updated on best practices and ensure students receive comprehensive support.

What is the difference between Student Support Services vs Academic Advisor?

AspectStudent Support ServicesAcademic Advisor
CredentialsTypically requires a bachelor's degree in education, counseling, or related fieldsUsually requires a bachelor's degree; some roles prefer a master's in counseling or education
Work EnvironmentEducational institutions, student centers, counseling officesAcademic departments, advising offices, student services centers
Employer & IndustrySchools, colleges, universitiesEducational institutions, colleges, universities
Primary FocusProviding holistic support, counseling, and resources to studentsGuiding students academically, course selection, degree planning

While both roles support students, Student Support Services focus on overall well-being and counseling, whereas Academic Advisors primarily assist with academic planning and course guidance. Understanding these differences helps students find the right support for their needs.

What skills do you need to work in student support services?

Student support services roles require strong communication, interpersonal, and problem-solving skills to assist students effectively. Knowledge of counseling techniques, patience, empathy, and familiarity with educational tools or software are also important for success in this field.
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What states have the most Student Support Services jobs?

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Student Support Services jobs near you
Infographic showing various Student Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.

Administrative Specialist, TRIO Student Support Services

Tamus

Texarkana, TX • On-site

$36K/yr

Full-time

Re-posted 26 days ago

Job description

Job Title

Administrative Specialist, TRIO Student Support Services

Agency

Texas A&M University - Texarkana

Department

Student Success - TRIO

Proposed Minimum Salary

Commensurate

Job Location

Texarkana, Texas

Job Type

Staff

Job Description

The TRIO Student Support Services (SSS) Administrative Specialist provides and coordinates administrative support for the Office of TRIO Student Support Services, to include, but not limited to performing a variety of administrative, clerical, and data entry duties that are necessary for the efficient operation of the TRIO SSS program. This position reports to the Director of TRIO Student Support Services. This position is grant funded over a five-year cycle and dependent on the renewal of the grant for continuation.

Salary information: The expected salary for this position is $36,278.00 annually.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide and coordinate all administrative support operations for TRIO SSS.
  • Coordinate meetings, appointments, events, itineraries, and travel arrangements.
  • Prepare correspondence, agendas, and minutes of meetings.
  • Coordinate the maintenance of files, records, office supplies, office equipment, mailings, and communication plan.
  • Provide recommendations for process improvements and new initiatives.
  • Develop and maintain administrative and technical procedure manual.
  • Maintain budget information manually using spreadsheet applications and software.
  • Maintain comprehensive student participant records and filing systems in accordance with university and federal guidelines.
  • Input participant data and maintain computerized student database program.
  • Prepare, review, and analyze relevant reports and documents for program effectiveness.
  • Assist in the recruiting and retention efforts of the program.
  • Relay current information via social media sites and e-mail.
  • Create and distribute marketing and recruiting materials.
  • Provide front office management, and all other duties as outlined in the grant and/or assigned by supervisor(s).
  • This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • Knowledge of word processing, spreadsheet, database, and presentation applications.
  • Ability to multitask and work cooperatively with others.
  • Interpersonal and communication skills.
  • Planning and organization skills.

Preferred Qualifications

  • Experience in data entry, budgeting, and record maintenance skills.
  • Ability to create marketing and recruiting material.
  • Understanding of barriers facing low-income students, first-generation college students, and students with disabilities.
  • General knowledge of federal TRIO programs or similar programs.

Other Requirements

  • Ability to maintain confidentiality.
  • Ability to occasionally work beyond normal business hours.

SUPERVISION OF PERSONNEL:

This position generally does not supervise employees.

OPEN UNTIL FILLED.

To apply: Upload your cover letter, CV/resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to "revise" or upload any documents. If you have any questions about uploading or a revision to your application, you may contact HR@tamut.edu.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Apply