Manager Student Support Services Jobs (NOW HIRING)

Title: TRIO Student Support Services Counselor

Position Type: APT Regular Hourly

College: Front Range Community College

Division: Enrollment Management & Student Success

Department: FRCC Retention & Support Services - TRIO Student Support Services

Campus: Westminster Campus

Location: Westminster

Salary Range: $26.86 hourly

This is a grant-funded position with an expected end date of August 31, 2030.

Who We Are:

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Job Summary:

As the Part-Time TRIO Student Support Services (SSS) Counselor, you will provide comprehensive academic, career, and personal support to TRIO SSS participants, managing a caseload of up to 35 students. You will be involved in developing individualized success plans, monitoring academic progress, and connecting students with campus and community resources. You will work with the TRIO SSS team to create and facilitate workshops on topics such as mental health, career planning, and financial literacy, as well as coordinate community-building activities. You are good at accurate recordkeeping, active recruitment and outreach, and collaboration with faculty, staff, and community partners to promote student retention and success.

Part-time hours and schedule are somewhat variable per semester and cannot exceed 28 hours per week. This position is for 20 per week between July 2026 through August 31, 2030.

This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and may require occasional travel to all three FRCC campuses.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Duties & Responsibilities:

Student Advising, Mentoring, and Case Management

• Provide academic support services to and serve as a mentor to TRIO SSS participants
• Work with a case load of up to 35 TRIO Scholars.
• Meet with students regularly to provide individual academic, career, transfer and financial aid guidance to program participants.
• Assess the needs of students through intake interviews to develop, update, and complete individualized action plans for program participants.
• Provide proactive and strategic outreach to students to connect them to college and community resources for additional support.
• Monitor student academic progress and provide success interventions as appropriate to support retention.

Workshops, Student Success, and Programming

• Collaborate with TRIO staff, as well as other FRCC staff & faculty and external partners in the development of Wolf Success Workshops with an emphasis on mental health and wellbeing.
• Provide guidance for career planning and exploration through individual assessment and advising and through developing and offering group workshops
• Provide guidance for financial literacy and financial aid/scholarship opportunities through individual advising and through developing and offering group workshops.

Community Building and Student Engagement

• Coordinate programming and activities to cultivate program participants sense of community and to provide experiences that will connect them to campus and community opportunities.
• Cultivate strong and positive relationships with staff and faculty at FRCC, as well as with external community partners to maintain an expanded network of resources to support students.

Student Records, Compliance, and Reporting

• Maintain accurate documentation of students’ need for services, case notes, student performance outcomes, and data related to the Student Support Services goals.
• Ensure guidelines regarding Student Support Services student eligibility are met.
• Assist with the application and enrollment processes for new TRIO Scholars.
• Assist the Director with completing the Annual Performance Report.

Program Recruitment & Outreach

• Assist the TRIO SSS Director to develop and implement an effective process for identification, recruitment, and retention of program participants.
• Provide presentations to prospective participants and their families and guests.
• Organize on campus and virtual events for school and community partner groups to learn about the benefits of the SSS program.

Collaboration and Professional Development

• Provide ongoing training and information to FRCC faculty and staff regarding program services.
• Collaborate with BCC internal and external partners to advance retention efforts, focusing on students from diverse communities.
• Stay informed about promising practices related to mentoring, retention, and persistence.

Minimum Qualifications:

• Bachelor's degree in education, counseling, social work, social sciences, or related field.
• Experience working with students in an educational setting.
• Experience working with students from underrepresented populations (i.e., first generation, low-income, students with disabilities).
• Ability to support and advance FRCC’s commitment to equity and inclusion.
• Demonstrated strong written and oral communication skills, including experience making public presentations to a variety of audiences.
• Demonstrated ability to relate effectively with a variety of constituents including students, faculty, staff, and community stakeholders.

Preferred Qualifications:

• Ability to communicate effectively in Spanish.

Selection Process:

The selection process for this position will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate.

Position will remain open until filled.

This posting may be used to fill multiple or similar positions.

Application Instructions:

In your application, please include a resume and cover letter that specifically address how your background and experience align with the requirements, qualifications, and responsibilities of the position.

The application will ask for you to provide three references. We ask that they are all professional references and at least one is a current/recent supervisor.

Additional Information/Benefits:

Salary Information: The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

Benefits Information: For information about benefits for Instructors and Hourly Employees, please see the Front Range Community College Benefits page.

Welcoming. Respectful. Inclusive. Together, we are FRCC.