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Manager Student Support Services Jobs in Michigan

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Manager Student Support Services information

What is a manager student support services?

A Manager of Student Support Services is a professional responsible for overseeing programs and staff that provide academic, emotional, and social support to students. They coordinate resources such as counseling, tutoring, disability services, and outreach initiatives to help students succeed. This role often involves developing policies, managing budgets, and collaborating with faculty and other departments to address student needs and create a supportive learning environment.

What are the key skills and qualifications needed to thrive as a manager student support services?

To thrive as a Manager, Student Support Services, you generally need a background in education, counseling, or social work, often supported by a relevant degree and experience in student services or program management. Familiarity with student information systems (SIS), case management software, and FERPA regulations is typically required. Outstanding interpersonal, leadership, and problem-solving skills help you effectively guide teams and support diverse student populations. These skills ensure the effective delivery of support programs and foster student success and well-being within educational institutions.

What are some common challenges faced by a manager student support services, and how can they be addressed?

A Manager of Student Support Services often navigates challenges such as balancing diverse student needs, managing limited resources, and fostering collaboration among staff and faculty. Addressing these challenges typically involves implementing clear communication channels, advocating for adequate resources, and staying informed about best practices in student support. Building strong relationships with campus partners and regularly assessing student feedback can also help ensure that support services remain effective and responsive to evolving needs.

What is the difference between Manager Student Support Services vs Student Counselor?

AspectManager Student Support ServicesStudent Counselor
Required CredentialsBachelor's or Master's in Education, Counseling, or related field; experience in program managementMaster's in Counseling, Psychology, or Social Work; licensure or certification often required
Work EnvironmentAdministrative offices, student support centers, educational institutionsCounseling centers, schools, universities, one-on-one student sessions
Employer & Industry UsageEducational institutions, school districts, collegesSchools, universities, mental health agencies
Common Search & Comparison IntentUnderstanding managerial roles in student supportStudent mental health, counseling services, student support roles

The Manager Student Support Services oversees programs and staff, focusing on administrative and operational aspects of student support. In contrast, a Student Counselor provides direct mental health counseling and guidance to students. While both roles support students, the manager handles program management, and the counselor offers personalized counseling services.

What skills do you need to work in manager student support services?

A manager of student support services needs strong communication, leadership, and organizational skills to coordinate resources and assist students effectively. Knowledge of student development, counseling techniques, and familiarity with educational tools or software are also important for success in this role.

What cities in Michigan are hiring for Manager Student Support Services jobs?

Cities in Michigan with the most Manager Student Support Services job openings:

Manager Student Support Services jobs near you

Student Support Services Administrative Assistant

Washtenaw Intermediate School District

Ann Arbor, MI

$34K - $45K/yr

Full-time

Re-posted 16 hours ago

Job description

Position Type:
Student Support Services

Date Posted:
5/27/2026

Location:
District Wide Position

District:
Ypsilanti Community Schools
Position Title: Student Support Services Administrative Assistant

Building: Student Support Service Office

Reports to: Director of Student Support Services and/or Designee

DISTRICT DESCRIPTION:

Ypsilanti Community Schools serves approximately 3,900 scholars, 3 Early Childhood Learning Centers, 1 International Baccalaureate with K-5, 3 Elementary buildings,1 Multilingual Elementary School, 1 Middle School, 1 High School, which features 2 programs within the building, STEM and AC Tech, and 1 Achieving College and Career Education building (ACCE). We have a safe and respectful environment for all scholars that promotes excellence.

SUMMARY OF POSITION:

The Student Support Services Administrative Assistant provides comprehensive administrative, clerical, and organizational support to the district's Student Support Services department. The role requires exceptional attention to detail, strong communication skills, and the ability to manage sensitive information with professionalism and confidentiality.

ESSENTIAL RESPONSIBILITIES:

Administrative Operations

  • Maintain calendars for SSS administrators, including IEP meetings, evaluations, family appointments, and internal team schedules.
  • Prepare, format, and distribute department documents, including notices, letters, reports, and compliance forms.
  • Manage incoming calls, emails, and walk-in inquiries; provide accurate information or route to appropriate staff.
  • Maintain organized digital and physical filing systems aligned with district and state record-keeping requirements.
  • Support onboarding processes for new SSS staff, including access setup, materials preparation, and orientation scheduling.

Compliance & Documentation Support

  • Track timelines for IEPs, evaluations, re-evaluations, and Section 504 plans to ensure legal compliance.
  • Maintain accurate logs, spreadsheets, and databases for service minutes, caseloads, and provider assignments.
  • Support the department in preparing for audits, monitoring visits, and state reporting cycles.

Family & Community Communication

  • Serve as a welcoming, professional first point of contact for families seeking support or information.
  • Provide clear, accessible explanations of processes (IEP meetings, evaluations, timelines, etc.) without offering legal interpretation.
  • Coordinate interpreter requests and ensure translated documents are prepared when needed.

Student Services Coordination

  • Maintain updated rosters for special education and related service providers.
  • Assist with transportation requests, service location changes, and building-level coordination.
  • Monitor service delivery logs for completeness and accuracy; follow up with providers as needed.

Data & Systems Management

  • Enter and update student information in district systems (e.g., IEP platforms, SIS, service logs).
  • Generate reports for administrators, case managers, and building teams.
  • Track department metrics such as caseloads, timelines, service minutes, and evaluation status.
  • Support digital organization of shared drives, folders, and department resources.

Operational & Fiscal Support

  • Manage ordering and purchasing of office supplies, instructional materials, and department resources.
  • Track budget expenditures, maintain purchase logs, and support administrators with monitoring account balances.
  • Coordinate vendor quotes, submit purchase requests, and ensure timely receipt of materials.
  • Maintain inventory of supplies, forms, and equipment; restock and reorder as needed.
  • Support department fiscal processes such as mileage forms, timesheets, and service documentation.

Additional Responsibilities

  • Perform other duties as assigned to support the effective operation of the Student Support Services department, including assisting with special projects, seasonal tasks, district initiatives, and emerging needs that align with the role.

NOTICE OF NONDISCRIMINATION

The Board of Education does not discriminate on the basis of race, color, national origin, immigration status, sex (including sexual orientation or transgender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any legally protected category not otherwise listed, (collectively, "Protected Classes"), in its programs and activities, including employment opportunities.

Director of Human Resources
Ypsilanti Community Schools
Ypsilanti, MI 48197
Web: YCS

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