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Director Student Support Services Jobs (NOW HIRING)

Miami Dade College

Director, Student Services

Miami, FL · On-site

$94K - $118K/yr

... The Director of the Student Services is responsible for the overall management of the Student ... Creates a culture that supports student success and support services to the campus and local ...

College of the Siskiyous

Director, Student Housing

Weed, CA · On-site

$90K - $126K/yr

... Support Services (SSS), textbook sales and buy backs, and tutoring services. COS is also one of only eleven community colleges in California to offer students on-campus student housing. In addition ...

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How much do director student support services jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director student support services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a director of student support services do?

A Director of Student Support Services oversees programs and staff that provide academic, social, and emotional support to students. They develop and implement initiatives to address student needs, such as counseling, special education, and intervention services. The director works closely with teachers, administrators, and families to ensure students receive the resources necessary for their success. Additionally, they may manage budgets, evaluate program effectiveness, and ensure compliance with relevant laws and regulations.

What are the main challenges a director of student support services might face when aligning support programs with diverse student needs?

A Director of Student Support Services often encounters the challenge of addressing a broad spectrum of student needs, from academic support to mental health resources. Balancing limited resources while ensuring all student populations are served equitably requires strong collaboration with faculty, counselors, and external partners. Additionally, the role involves staying updated on best practices and compliance requirements, which can change frequently. Effective communication and adaptability are key in developing programs that are both inclusive and responsive to shifting student demographics.

What are the key skills and qualifications needed to thrive as a director of student support services, and why are they important?

To thrive as a Director of Student Support Services, you need strong leadership abilities, experience in counseling or student affairs, and typically a master's degree in education, counseling, or a related field. Familiarity with student information systems, case management software, and relevant compliance regulations such as FERPA is essential. Outstanding interpersonal skills, cultural competence, and strategic problem-solving help you foster an inclusive and supportive environment for diverse student populations. These skills ensure effective program development, student retention, and the overall success and well-being of the student body.

What is the difference between Director Student Support Services vs Student Services Coordinator?

AspectDirector Student Support ServicesStudent Services Coordinator
CredentialsBachelor’s or Master’s degree in education, counseling, or related field; experience in student support rolesAssociate or Bachelor’s degree; experience in student assistance or support roles
Work EnvironmentAdministrative offices, schools, colleges, universitiesCampus offices, student centers, academic departments
Employer & IndustryEducational institutions, school districts, colleges, universitiesEducational institutions, student services departments
Primary ResponsibilitiesOverseeing student support programs, managing staff, developing policiesAssisting students with support services, coordinating programs, providing guidance

The main difference is that the Director Student Support Services typically holds a higher-level leadership role with strategic responsibilities, while the Student Services Coordinator focuses on day-to-day student assistance and support activities. Both roles work within educational settings but differ in scope and seniority.

How to become a director of student support services?

To become a director of student support services, candidates typically need a master's degree in education, counseling, or a related field, along with several years of experience in student services or administration. Leadership skills, knowledge of student development, and familiarity with relevant policies are essential, and some roles may require certification or advanced training. Gaining experience in counseling, program management, or educational leadership can help prepare for this senior position.

What cities are hiring for Director Student Support Services jobs?

Cities with the most Director Student Support Services job openings:

What are the most commonly searched types of Student Support Services jobs?

The most popular types of Student Support Services jobs are:

What states have the most Director Student Support Services jobs?

States with the most job openings for Director Student Support Services jobs include:

Director Student Support Services jobs near you

ATSU - Director Student Support - Enrollment Services

A T Still University of Health Sciences

Kirksville, MO

Full-time

Posted 20 days ago

Job description

Description

A.T. Still University (ATSU) is seeking a full-time, exempt Director Student Support - Enrollment Services on the Kirksville, Missouri campus. This position provides leadership and accountability for student support by coordinating communications, processes, and creative solutions across the functions of Enrollment Services, including academic records, student financial aid, veteran education benefits, international student services, and the University Catalog. The position serves as a central resource that brings together these functions to enhance collaboration, ensure compliance, and support an exceptional experience for students, faculty, and staff. The Director Student Support - Enrollment Services reports to the Assistant Vice Chancellor - Enrollment Services. 


Duties & Responsibilities 

  • Provide leadership and operational oversight for student support functions across Enrollment Services, including academic records, financial aid support, quality assurance, customer service, staff development, and cross-functional collaboration to ensure efficient, compliant, student-centered operations. 
  • Interprets and implements federal and state regulatory guidance by translating complex requirements into clear operational processes and communications that ensure institutional compliance. Coordinates Enrollment Services reporting, manages the annual publication of the Enrollment Services Policies & Procedures Manual, serves on institutional committees, and maintains professional expertise through ongoing training, conferences, and professional development. 
  • Oversees and manages the ATSU University Catalog serving as the system administrator for the catalog content management software. 
  • Serves as the Primary Designated School Official (PDSO) for Student & Exchange Visitor Program (SEVP) which allows F-1 Visa students to study at ATSU. PDSO responsibilities include the oversight of ATSU's Designated School Officials (DSOs), maintaining institutional compliance for ATSU with US Immigration & Customs Enforcement (ICE), and seeking SEVP approvals for new campus locations and programs when appropriate. 
  • Oversees the Federal VA Educational Benefits Program for ATSU and serves as a School Certifying Official (SCO). Responsible for meeting and maintaining compliance with VA requirements, working with 3 different State Authorizing Agencies (SAA) for Missouri, Arizona, & California, including oversight for compliance surveys conducted independently by the 3 different SAAs. 
  • In partnership with Student Affairs and the Enrollment Services leadership team, responsible for maintaining compliance regarding regulated content on the ATSU website (such as the Consumer Disclosures section), the Enrollment Services public web pages, the internal Enrollment Services Faculty/Staff Support Site, the ATSU University Catalog, the Enrollment Services section of the ATSU Student Handbook, the Enrollment Services Policies and Procedures Manual, and the Enrollment Services Communication Plan. 
  • Lead operational improvement and technology initiatives by serving as a functional partner for Student Information System enhancements, software implementations, process improvements, testing, and collaboration with Information Technology Services and university stakeholders. 
  • Oversees specialized Enrollment Services programs, including financial aid advising, National Student Clearinghouse services, criminal background check processes, diploma and transcript operations, and financial literacy initiatives, while managing departmental purchasing activities and assisting with budget monitoring. 
  • Performs other duties as assigned. 

Requirements

Education & Experience 

  • Bachelors degree required. Master's degree preferred. 
  • Valid driver's license. 
  • Three to six years experience is required in:  higher education leadership, preferably within academic programs, financial aid, registrar, student affairs, or a related administrative function; interpreting and implementing federal and state regulations, institutional policies, and compliance requirements; leading cross-functional projects, operational process improvements, and technology or system implementations; supervising and developing professional staff; and collaborating with university leadership, regulatory agencies, vendors, and other internal and external stakeholders. 

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