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Director Student Support Services Jobs (NOW HIRING)

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Director Student Support Services information

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$26.5K

$83.5K

$139.5K

How much do director student support services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director student support services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Student Support Services might face when aligning support programs with diverse student needs?

A Director of Student Support Services often encounters the challenge of addressing a broad spectrum of student needs, from academic support to mental health resources. Balancing limited resources while ensuring all student populations are served equitably requires strong collaboration with faculty, counselors, and external partners. Additionally, the role involves staying updated on best practices and compliance requirements, which can change frequently. Effective communication and adaptability are key in developing programs that are both inclusive and responsive to shifting student demographics.

What does a Director of Student Support Services do?

A Director of Student Support Services oversees programs and staff that provide academic, social, and emotional support to students. They develop and implement initiatives to address student needs, such as counseling, special education, and intervention services. The director works closely with teachers, administrators, and families to ensure students receive the resources necessary for their success. Additionally, they may manage budgets, evaluate program effectiveness, and ensure compliance with relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a Director of Student Support Services, and why are they important?

To thrive as a Director of Student Support Services, you need strong leadership abilities, experience in counseling or student affairs, and typically a master's degree in education, counseling, or a related field. Familiarity with student information systems, case management software, and relevant compliance regulations such as FERPA is essential. Outstanding interpersonal skills, cultural competence, and strategic problem-solving help you foster an inclusive and supportive environment for diverse student populations. These skills ensure effective program development, student retention, and the overall success and well-being of the student body.

What is the difference between Director Student Support Services vs Student Services Coordinator?

AspectDirector Student Support ServicesStudent Services Coordinator
CredentialsBachelor’s or Master’s degree in education, counseling, or related field; experience in student support rolesAssociate or Bachelor’s degree; experience in student assistance or support roles
Work EnvironmentAdministrative offices, schools, colleges, universitiesCampus offices, student centers, academic departments
Employer & IndustryEducational institutions, school districts, colleges, universitiesEducational institutions, student services departments
Primary ResponsibilitiesOverseeing student support programs, managing staff, developing policiesAssisting students with support services, coordinating programs, providing guidance

The main difference is that the Director Student Support Services typically holds a higher-level leadership role with strategic responsibilities, while the Student Services Coordinator focuses on day-to-day student assistance and support activities. Both roles work within educational settings but differ in scope and seniority.

What cities are hiring for Director Student Support Services jobs? Cities with the most Director Student Support Services job openings:
What are the most commonly searched types of Student Support Services jobs? The most popular types of Student Support Services jobs are:
What states have the most Director Student Support Services jobs? States with the most job openings for Director Student Support Services jobs include:
Director, Student Support Services

Director, Student Support Services

Cameron University

Lawton, OK

$45K/yr

Full-time

Posted 28 days ago


Cameron University rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

425th of 535 rated colleges and universities


Job description

Job Description:

GENERAL POSITION DESCRIPTION

The Director of Student Support Services manages the Student Support Services TRiO program at Cameron University.  The director is responsible for the administration and oversight of program and personnel that ensure the efficient, equitable, and student-centered delivery of program services. This position supervises full-time and part-time professional and classified staff. The Director of Student Support Services reports to the Director of Sponsored Programs.

RESPONSIBILITIES:

Responsibilities of the Director include, but are not limited to:

 Compliance

        Maintain knowledge of federal and state laws and regulations as connected to postsecondary education, the federal Department of Education, and the TRiO program.

        Develop and manage budgets in alignment with federal program guidelines and university policy

        Collect and analyze program evaluation data and submit annual performance report

        Assess program activities and participate in the university assessment process

        Assist with the submission of federal, state, and institutional reports as required

        Write program grant proposals

Management

        Perform all appropriate administrative duties including, but not limited to, budget maintenance; personnel hiring, development, and evaluation; and departmental assessment

        Oversee and assist in the coordination of student recruitment

        Guide staff in developing activities that best serve students as they overcome barriers to postsecondary education success

        Work with advisors to monitor the progress of students

        Oversee and assist the two tutorial lab directors

 Service

        Ensure that program participants are served efficiently, with courtesy and respect in compliance with federal regulations

        Participate in staff development programming and campus functions, and serve on University committees

        Assist program participants to complete and submit the Free Application for Federal Student Aid, as necessary

        Correspond with program participants offering advice, resources, or referral to other campus resources

        Perform other duties as assigned

 

 

Collegiality

        Professionally and efficiently execute Cameron University's commitment to student success

        Work collaboratively with campus and community stakeholders

        Assist students and supporters with accessing resources to make college attendance affordable

        Provide presentations relating to program opportunities

        Advise the Director of Sponsored Programs on matters related to program performance

 Staff Supervised

        Assistant Director (1)

        Academic Advisor (2)

        Administrative Assistant (1)

        Writing Lab Director (1)

        Math Lab Director (1)

        Student Workers/Tutors (multiple)


MINIMUM QUALIFICATIONS:

       Master's degree required in higher education, psychology, or related fields

       Three (3) to five (5) years' experience in higher education

       Five (5) years' administrative experience

       Budgeting experience

       Previous work experience in TRIO or related programs

       Background in successfully overcoming barriers similar to those confronting the project's target population


PREFERRED QUALIFICATIONS:

        Previous experience with federal grant writing and/or implementation 

        Experience working with diverse and varied student populations including low socioeconomic status (SES), first generation, and other populations impacted by barriers to participation in higher education.

        Two years of experience in higher education

        Experience working with student information and/or case management software

        Three years of administrative and supervisory experience


SALARY RANGE:  $45,000
INSTITUTION: Cameron University (www.cameron.edu) is a state-supported regional institution located in Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the university provides a wide range of economic, cultural, and educational opportunities for the betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences, and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for frequent cooperative efforts. The combined community of Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the University's Annual Security Report, listing crime statistics and university policies, is available by contacting the Office of Public Safety or by accessing the report online at www.cameron.edu/ops.
APPLYING: Attachments should include a cover letter indicating experience applicable to position, resume, transcripts (unofficial are acceptable at this point), names, addresses, and telephone numbers of three professional references.  Incomplete applications might not be considered
DEADLINE: Applications will be accepted until the position is filled.

FUNDING:  This is a grant funded position.  Continued employment is dependent on continuation of grant award for the institution.

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