ZipRecruiter

Log In

1

Director Student Support Services Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsStudent Support Services JobsDirector Student Support Services Jobs

Director Student Support Services information

See salary details

$26.5K

$83.5K

$139.5K

How much do director student support services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director student support services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Student Support Services might face when aligning support programs with diverse student needs?

A Director of Student Support Services often encounters the challenge of addressing a broad spectrum of student needs, from academic support to mental health resources. Balancing limited resources while ensuring all student populations are served equitably requires strong collaboration with faculty, counselors, and external partners. Additionally, the role involves staying updated on best practices and compliance requirements, which can change frequently. Effective communication and adaptability are key in developing programs that are both inclusive and responsive to shifting student demographics.

What does a Director of Student Support Services do?

A Director of Student Support Services oversees programs and staff that provide academic, social, and emotional support to students. They develop and implement initiatives to address student needs, such as counseling, special education, and intervention services. The director works closely with teachers, administrators, and families to ensure students receive the resources necessary for their success. Additionally, they may manage budgets, evaluate program effectiveness, and ensure compliance with relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a Director of Student Support Services, and why are they important?

To thrive as a Director of Student Support Services, you need strong leadership abilities, experience in counseling or student affairs, and typically a master's degree in education, counseling, or a related field. Familiarity with student information systems, case management software, and relevant compliance regulations such as FERPA is essential. Outstanding interpersonal skills, cultural competence, and strategic problem-solving help you foster an inclusive and supportive environment for diverse student populations. These skills ensure effective program development, student retention, and the overall success and well-being of the student body.

What is the difference between Director Student Support Services vs Student Services Coordinator?

AspectDirector Student Support ServicesStudent Services Coordinator
CredentialsBachelor’s or Master’s degree in education, counseling, or related field; experience in student support rolesAssociate or Bachelor’s degree; experience in student assistance or support roles
Work EnvironmentAdministrative offices, schools, colleges, universitiesCampus offices, student centers, academic departments
Employer & IndustryEducational institutions, school districts, colleges, universitiesEducational institutions, student services departments
Primary ResponsibilitiesOverseeing student support programs, managing staff, developing policiesAssisting students with support services, coordinating programs, providing guidance

The main difference is that the Director Student Support Services typically holds a higher-level leadership role with strategic responsibilities, while the Student Services Coordinator focuses on day-to-day student assistance and support activities. Both roles work within educational settings but differ in scope and seniority.

What cities are hiring for Director Student Support Services jobs? Cities with the most Director Student Support Services job openings:
What are the most commonly searched types of Student Support Services jobs? The most popular types of Student Support Services jobs are:
What states have the most Director Student Support Services jobs? States with the most job openings for Director Student Support Services jobs include:
Director Student Support Services jobs near you
Assistant Director, Student Support Services

Assistant Director, Student Support Services

Eastern Michigan University

Ypsilanti, MI • On-site

$13.75 - $17.50/hr

Full-time

Posted 22 days ago

Eastern Michigan University rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

467th of 535 rated colleges and universities

Job description

Title: Assistant Director, Student Support Services
Employee Classification: AP - Administrative Professional
Pay Grade: AP 04
Division: Academic and Student Affairs
Subdivision: Associate Dean
Department: College of Education
Campus Location: Main Campus
General Summary
Assist the Director of Student Support/Services in managing, coordinating, and assessing the development and administration of student support and success services associated with an academic unit.
Principal Duties and Responsibilities
  • Provide cross-unit coordination with campus offices outside of the academic unit to enact effective student support/services including but not limited to: enrollment services (including Admissions and Financial Aid), student success programming, student mental health and wellness, inclusion and belonging.
  • Manage student support and success operations and initiatives, including prospective student outreach and recruitment, as well as current student retention and persistence, at the direction of supervisor.
  • Assist with analyzing data and making data-driven decisions in executing student success strategies for the academic unit and supporting accreditation efforts.
  • Lead community building activities with stakeholders within the academic unit and with community partners.
  • Oversee support and assessment of student organizations and alumni activities within the academic unit.
  • Assist with managing and assessing all student service activities related to state licensure/certification, including cross-unit support for accreditation efforts.
  • Assist with managing, coordinating, and assessing student clinical experiences related to certification/licensure programs within the academic unit, including cross-unit support for accreditation efforts.
  • Provide transfer-student services related to recruitment, admissions, and matriculation.
  • Assist with managing, assessing, and implementing advising activities for students that are not served by University advising (e.g., post-baccalaureate students).
  • Serve as liaison for student support and student services matters across academic divisions and administrative offices, as directed by supervisor.
  • Provide supervision of professional and clerical staff, as directed by supervisor.
  • Assist college leadership in formulating and implementing policies and procedures, including non-academic program assessment, budget development, forecasting, and monitoring.
  • Serve as representative on university, state, and national committees and initiatives, including serving as Director of Student Support/Services in their absence.
  • Perform related duties, as required.
Minimum Qualifications:
Knowledge and skills of higher education administration and college student recruitment and success, including data collection and analysis, typically acquired through the completion of a Masters Degree in Higher Education/Student Affairs or Education/related field is required.
A minimum of two years of directly related professional experience in college student support/services is required.
Demonstrated contribution to establishing and sustaining a diverse, equitable, and inclusive educational and professional environment is required.
Preferred Qualifications:
Experience working in K-12 public education is preferred.
Demonstrated ability to incorporate student learning and development theory into services and programs is preferred.
Experience working with and/or as a student of academic/professional programs represented in the academic unit is preferred.
Experience supervising staff is preferred.
Special Instructions:
N/A
Appointment Percentage:
100%

Apply