ZipRecruiter

Log In

1

Director Student Support Services Jobs (NOW HIRING)

Ransom Everglades

Student Support Services Assistant

Miami, FL · On-site

$14.50 - $18.50/hr

Student Support Services Assistant - Part-Time Reporting to the Student Support Services Supervisor ... Enter and update approved accommodations following Director review * Maintain master accommodation ...

New

next page

Showing results 1-20

All JobsEducation JobsHigher Education JobsDirector Student Support Services Jobs

Director Student Support Services information

See salary details

$26.5K

$83.5K

$139.5K

How much do director student support services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director student support services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a director of student support services do?

A Director of Student Support Services oversees programs and staff that provide academic, social, and emotional support to students. They develop and implement initiatives to address student needs, such as counseling, special education, and intervention services. The director works closely with teachers, administrators, and families to ensure students receive the resources necessary for their success. Additionally, they may manage budgets, evaluate program effectiveness, and ensure compliance with relevant laws and regulations.

What are the main challenges a director of student support services might face when aligning support programs with diverse student needs?

A Director of Student Support Services often encounters the challenge of addressing a broad spectrum of student needs, from academic support to mental health resources. Balancing limited resources while ensuring all student populations are served equitably requires strong collaboration with faculty, counselors, and external partners. Additionally, the role involves staying updated on best practices and compliance requirements, which can change frequently. Effective communication and adaptability are key in developing programs that are both inclusive and responsive to shifting student demographics.

What are the key skills and qualifications needed to thrive as a director of student support services, and why are they important?

To thrive as a Director of Student Support Services, you need strong leadership abilities, experience in counseling or student affairs, and typically a master's degree in education, counseling, or a related field. Familiarity with student information systems, case management software, and relevant compliance regulations such as FERPA is essential. Outstanding interpersonal skills, cultural competence, and strategic problem-solving help you foster an inclusive and supportive environment for diverse student populations. These skills ensure effective program development, student retention, and the overall success and well-being of the student body.

What is the difference between Director Student Support Services vs Student Services Coordinator?

AspectDirector Student Support ServicesStudent Services Coordinator
CredentialsBachelor’s or Master’s degree in education, counseling, or related field; experience in student support rolesAssociate or Bachelor’s degree; experience in student assistance or support roles
Work EnvironmentAdministrative offices, schools, colleges, universitiesCampus offices, student centers, academic departments
Employer & IndustryEducational institutions, school districts, colleges, universitiesEducational institutions, student services departments
Primary ResponsibilitiesOverseeing student support programs, managing staff, developing policiesAssisting students with support services, coordinating programs, providing guidance

The main difference is that the Director Student Support Services typically holds a higher-level leadership role with strategic responsibilities, while the Student Services Coordinator focuses on day-to-day student assistance and support activities. Both roles work within educational settings but differ in scope and seniority.

What cities are hiring for Director Student Support Services jobs?

Cities with the most Director Student Support Services job openings:

What are the most commonly searched types of Student Support Services jobs?

The most popular types of Student Support Services jobs are:

What states have the most Director Student Support Services jobs?

States with the most job openings for Director Student Support Services jobs include:

Director Student Support Services jobs near you

Assistant Director Student Support Services

University of Massachusetts

Dartmouth, MA • On-site

$68K - $95K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

New

University Of Massachusetts Amherst rating

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

103rd of 631 rated colleges and universities

Job description

Assistant Director Student Support Services
Job no: 530226
Work type: Staff Full Time
Campus: UMass Dartmouth
Department: Honors College
Pay Grade: 15
Categories: Other Staff Positions, Academic Advising & Learning Resources, Academic Affairs
OFFICIAL JOB TITLE: Assistant Director of Student Support Services
DIVISION: Academic Affairs
DEPARTMENT: Honors College
BARGAINING UNIT STATUS: ESU, Cat. 15
FLSA STATUS: EXEMPT
REPORTS TO: Dean, Honors College
SUPERVISES: Undergrad Academic Advisor/Apex Specialist
SUMMARY PURPOSE OF POSITION:
The Assistant Director of Student Support Services acts as the head of advising for the Honors College and is responsible for leading the Honors College student support operations and programs and supervising professional support staff. The incumbent provides high-quality, effective, and efficient advising and support to ensure the academic success and retention of Honors College students. The Assistant Director of Student Support Services is responsible for managing the block enrollment processes for new Honors College students. The incumbent oversees the development of data systems to track student enrollment, enhance the student experience, and implement efficient advising practices for large advising populations.
This position is responsible for designing, implementing, and assessing the services provided to Honors College students. The Assistant Director of Student Support Services will serve as the primary point of contact for programming related to advising, including leading academic activities for new, continuing, and transfer Honors College students. The position requires regular communication and collaboration with diverse units, offices, and administrators, including CITS, Admissions, Registrar, Financial Aid, Colleges' leadership, department chairs, and the Office of the Provost, among others.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
  • Manages the placement testing process for all incoming Honors College students.
  • Develops and oversees the Honors College's website to ensure academic advising resources and program information are up-to-date.
  • Manages and oversees data collection and reporting in collaboration with IR, Alumni Affairs, Admissions, the Dean, and others for the Honors College to ensure efficient reporting.
  • Assists with the management of the Honors College Convocation.
  • Outreaches to colleges within the Commonwealth Honors Program to aid in transfers to UMass Dartmouth.
  • Consults with managers in the Registrar's Office, Admissions Office, CITS, Department Chairs, and Deans' Offices, among others, to facilitate the registration of Honors College students.
  • Coordinates with the Registrar's Office to ensure the accuracy of reports relating to the progress of all Honors College students.
  • Collaborates with CITS and University Marketing on technical issues, compliance with University policies and procedures and comparability with University systems.
  • Oversees the data management of new, continuing and transfer Honors College students.
  • Manages electronic monitoring system for the tracking of students visiting the Honors College to determine patterns in order to assess student needs.
  • Collaborates with CITS and UITS on issues relating to PeopleSoft and student access and improvements.
  • Manages Honors students database for timely reports of the HNRS student group.
  • Manages information and departmental requests for posting to electronic media.
  • Manages, designs, and implements the block enrollment process for the Honors College.
  • Oversees and manages the creation, updating, and maintenance of all Honors College electronic forms (there are many).
  • Conducts the first culling of applicants in candidate reviews each fall for Admissions. Develops and formats the data for use by the Dean to make admissions decisions, and collaborates with the Admissions Office to maintain program caps, and to develop and draft communications to invitees.
  • Serves as liaison to Admissions for the Honors college.
  • Conducts degree audits of all graduating seniors.
  • Supervises all Student Support specialists in the Honors College.
  • Designs and conducts new student orientations.
  • Gives talks to Honors College candidates at Open House and Accepted Students Day.
  • Performs other duties as assigned to advance the mission and goals of the Honors College.

MINIMUM QUALIFICATIONS:
  • EDUCATION:
    • Master's degree.
  • EXPERIENCE:
    • Demonstrated experience (over 3 years) advising undergraduate students.
    • Previous experience with university retention systems.
    • Experience with data management and assessment of systems.
    • Previous teaching experience at the collegiate level; especially first year student success courses.
  • OTHER:
    • Must be available evening/weekend hours during periods of peak activity as needed.
    • Some travel required.

PREFERRED QUALIFICATIONS:
  • EDUCATION: Master's degree in higher education counseling or related field.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Knowledge of undergraduate academic programs
  • Knowledge of the University academic policies and procedures as well as eligibility requirements
  • Ability to utilize PeopleSoft systems
  • Ability to develop programs and applications utilizing complex sets of academic information.
  • Experience relating to students and University personnel
  • Experience interpreting and developing data network systems
  • Strong communication skills

NOTE: Other job related duties and responsibilities may be assigned and/or the job description changed periodically to reflect changing organizational needs.
SALARY: $68,565 - $95,500
UMass Dartmouth offers exciting benefits such as:
  • 75% Employer-Paid Health Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Disability
  • State Pension Retirement Plan
  • Optional Retirement Savings Plans
  • Tuition Credit (Employee, Spouse, & Dependents)
  • Twelve (12) paid holidays
  • Paid personal, vacation, and sick time
  • And More!

Benefits for ESU Union: ESU
Applicants must be authorized for permanent employment in the United States. Employment-based visa sponsorship is not available.
To apply, please submit a letter of interest, a current resume, and the contact information for three professional references.
The deadline for early consideration of internal ESU applicants is September 21, 2026.
The review of applications will be ongoing until the position is filled.
Advertised: Sep 04 2026 Eastern Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

What University Of Massachusetts Amherst employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply