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Director Student Support Services Jobs (NOW HIRING)

ReNEW Schools

$150 - $200/hr

POSITION Executive Director of Student Support Services REPORTS TO Superintendent of Schools and CEO or designee POSITION SUMMARY The Executive Director of Student Support Services leads, develops ...

Louisiana State University

Coaching services at LSU have been historically misunderstood and underutilized. As a result ... Direct Student Support - 30% Coaches and supports student individually on wellness matters and ...

Uofl

The TRIO Student Support Services department in the Division of Student Affairs is seeking to hire ... The Engagement Specialist provides direct student support through advising and retention ...

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How much do director student support services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director student support services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a director of student support services do?

A Director of Student Support Services oversees programs and staff that provide academic, social, and emotional support to students. They develop and implement initiatives to address student needs, such as counseling, special education, and intervention services. The director works closely with teachers, administrators, and families to ensure students receive the resources necessary for their success. Additionally, they may manage budgets, evaluate program effectiveness, and ensure compliance with relevant laws and regulations.

What are the main challenges a director of student support services might face when aligning support programs with diverse student needs?

A Director of Student Support Services often encounters the challenge of addressing a broad spectrum of student needs, from academic support to mental health resources. Balancing limited resources while ensuring all student populations are served equitably requires strong collaboration with faculty, counselors, and external partners. Additionally, the role involves staying updated on best practices and compliance requirements, which can change frequently. Effective communication and adaptability are key in developing programs that are both inclusive and responsive to shifting student demographics.

What are the key skills and qualifications needed to thrive as a director of student support services, and why are they important?

To thrive as a Director of Student Support Services, you need strong leadership abilities, experience in counseling or student affairs, and typically a master's degree in education, counseling, or a related field. Familiarity with student information systems, case management software, and relevant compliance regulations such as FERPA is essential. Outstanding interpersonal skills, cultural competence, and strategic problem-solving help you foster an inclusive and supportive environment for diverse student populations. These skills ensure effective program development, student retention, and the overall success and well-being of the student body.

What is the difference between Director Student Support Services vs Student Services Coordinator?

AspectDirector Student Support ServicesStudent Services Coordinator
CredentialsBachelor’s or Master’s degree in education, counseling, or related field; experience in student support rolesAssociate or Bachelor’s degree; experience in student assistance or support roles
Work EnvironmentAdministrative offices, schools, colleges, universitiesCampus offices, student centers, academic departments
Employer & IndustryEducational institutions, school districts, colleges, universitiesEducational institutions, student services departments
Primary ResponsibilitiesOverseeing student support programs, managing staff, developing policiesAssisting students with support services, coordinating programs, providing guidance

The main difference is that the Director Student Support Services typically holds a higher-level leadership role with strategic responsibilities, while the Student Services Coordinator focuses on day-to-day student assistance and support activities. Both roles work within educational settings but differ in scope and seniority.

What cities are hiring for Director Student Support Services jobs?

Cities with the most Director Student Support Services job openings:

What are the most commonly searched types of Student Support Services jobs?

The most popular types of Student Support Services jobs are:

What states have the most Director Student Support Services jobs?

States with the most job openings for Director Student Support Services jobs include:

Director Student Support Services jobs near you

Associate Director, Academic Advisor, TRIO Student Support Services

Welcome Paine College

Augusta, GA • On-site

$18.25 - $22.75/hr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Coordinate the day-to-day activities of the TRIO Student Support Services Program under the guidance of the Project Director.

  • Provide academic advising, develop Personal Academic Plans (PAP), and monitor participants' academic progress.

  • Plan, oversee, and evaluate tutoring, mentoring, and programmatic activities such as workshops and cultural events.

Job description

PROJECT OVERVIEW
The TRIO Student Support Services Program (SSS) is a 5- year, federally funded (U. S. Department of Education), grant designed to support its participants' successful achievement of a postsecondary degree. Participants of TRIO SSS are first-generation, income-eligible, or students with a documented disability (as defined by the ADA) and demonstrate academic need. The Project provides opportunities for academic development, assist participants with basic college requirements, and motivate participants toward the successful completion of their postsecondary education. Areas of program services include academic tutoring, academic advising, counseling, financial literacy, graduate school preparation, mentoring, career readiness, and cultural exposure. The current grant cycle is 2025-2030 and can be subject to change.
DUTIES, RESPONSIBILITIES, AND AUTHORITY
The ideal candidate for the Associate Director, Academic Advisor is a professional student-oriented leader with a sound understanding and appreciation for student success, program participants eligibility characteristics, and desired goal to attain a bachelor's degree. This role provides leadership and oversight in executing the academic and programmatic arms of the Project to ensure grant compliance and retention of students at both the program and institutional levels. The primary duties and responsibilities include:
  • Operation - Under the guidance of the Project Director, provide for the effective coordination of the day-to-day activities of the TRIO Student Support Services Program as outlined in the grant.
  • Recruitment - Closely assist in development of recruitment marketing, identifying, and verifying eligible Program participants, intake interviews, and orientation.
  • Academic Advising & Monitoring - Maintain a student caseload provide each participant academic advising services, develop individual Personal Academic Plans (PAP), and monitor academic progress of participants.
  • Counseling - Provide academic, career and non-clinical personal counseling to participants.
  • Tutoring/Mentoring - Plan, implement, oversee, and evaluate all components of the academic tutorial program. Assist in overseeing the mentoring component.
  • Programmatic - Closely assist in the planning, coordination, and implementation of academic, student success, and cultural activities that foster development of the target participant (i.e. workshops, graduate school tours, financial literacy seminars, local and out of town cultural enrichment experiences, etc.).
  • Instruction - If necessary, instruct at least one college orientation course (EDU 101 - Prep for Excellence) with TRIO participants.
  • Evaluation & Reporting - In compliance with FERPA and other applicable laws, maintain accurate and confidential student records and files. Compile, evaluate, interpret, and maintain statistical reports, of all data concerning participants and programming. Work closely with TRIO SSS staff on the completion and submission of Annual Performance Report.
  • Other duties as assigned.

POSITION REQUIREMENTS
EDUCATION : Master's Degree from an accredited institution, preferably in Education, Counseling, Student Services, or related field.
EXPERIENCE : At least two years of experience in TRIO or with similar target populations, higher education, academic advising, and career coaching required. Experience with program development and project management, preferred.
SPECIFIC KNOWLEDGE AND SKILLS: Strong understanding of student success programming, student retention, and graduation initiatives. Demonstrated understanding of the development and academic needs of college students, possess a creative approach to student services, and have high professionalism and ethical standards. Excellent customer services skills, oral and written communication skills, leadership skills, initiative, proficiency with Microsoft Office Suites and social media, and ability to work productively within a team setting.
TRAVEL : Occasional evening and overnight travel required for student cultural enrichment and professional training.
WORKING ENVIRONMENT: This position works physically on-campus and in-person with either a set schedule or flexibility depending on operational needs.
RESPONSIBILITY FOR CONTACT WITH OTHERS: This position requires constant contact and collaboration with students, faculty, staff, and outside program partners and may be required to serve on campus committee(s).
PERCENTAGE OF TIME ALLOCATION: 100% Time and Effort
PLEASE NOTE: This is a grant-funded position through August 2030 and is contingent upon successful program evaluation and renewal of grant funding.

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