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Student Support Services Jobs in Michigan (NOW HIRING)

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Student Support Services information

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$9

$18

$25

How much do student support services jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for student support services in Michigan is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.34 per hour, depending on experience, location, and employer.

What are Student Support Services?

Student Support Services are programs and resources provided by educational institutions to help students succeed academically, personally, and socially. These services may include academic advising, counseling, tutoring, career guidance, financial aid assistance, and support for students with disabilities. The goal is to address barriers to learning, promote student well-being, and enhance retention and graduation rates. Student Support Services are available to all students and are designed to create an inclusive and supportive learning environment.

What are the key skills and qualifications needed to thrive in Student Support Services?

To thrive in Student Support Services, you need a background in counseling, education, or social work, often supported by a relevant bachelor's or master's degree. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set top professionals apart in this field. These skills are crucial for effectively supporting students’ academic, social, and emotional needs to foster their success and well-being.

What skills do you need to work in student support services?

Student support services roles require strong communication, interpersonal, and problem-solving skills to assist students effectively. Knowledge of counseling techniques, patience, empathy, and organizational abilities are also important, along with familiarity with student information systems and relevant policies.

What are some common challenges faced by professionals working in Student Support Services, and how can they be managed?

Professionals in Student Support Services often encounter challenges such as managing a high caseload of students with diverse needs, addressing mental health concerns, and coordinating with faculty and parents. Effective communication, strong organizational skills, and ongoing professional development are key strategies for managing these challenges. Many teams also provide peer support, regular training, and access to resources to help staff stay updated on best practices and ensure students receive comprehensive support.

What is the difference between Student Support Services vs Academic Advisor?

AspectStudent Support ServicesAcademic Advisor
CredentialsTypically requires a bachelor's degree in education, counseling, or related fieldsUsually requires a bachelor's degree; some roles prefer a master's in counseling or education
Work EnvironmentEducational institutions, student centers, counseling officesAcademic departments, advising offices, student services centers
Employer & IndustrySchools, colleges, universitiesEducational institutions, colleges, universities
Primary FocusProviding holistic support, counseling, and resources to studentsGuiding students academically, course selection, degree planning

While both roles support students, Student Support Services focus on overall well-being and counseling, whereas Academic Advisors primarily assist with academic planning and course guidance. Understanding these differences helps students find the right support for their needs.

What are popular job titles related to Student Support Services jobs in Michigan? For Student Support Services jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Student Support Services jobs in Michigan look for? The top searched job categories for Student Support Services jobs in Michigan are:
What cities in Michigan are hiring for Student Support Services jobs? Cities in Michigan with the most Student Support Services job openings:
Student Support Services jobs near you
Infographic showing various Student Support Services job openings in Michigan as of July 2026, with employment types broken down into 61% Full Time, 33% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $39,020 per year, or $18.8 per hour.

Student Support Services Administrative Assistant

Washtenaw Intermediate School District

Ann Arbor, MI

$34K - $45K/yr

Full-time

Re-posted 5 days ago

Job description

Position Type: Student Support Services Date Posted: 5/27/2026 Location: District Wide Position District: Ypsilanti Community Schools Position Title: Student Support Services Administrative Assistant Building: Student Support Service Office Reports to: Director of Student Support Services and/or Designee DISTRICT DESCRIPTION: Ypsilanti Community Schools serves approximately 3,900 scholars, 3 Early Childhood Learning Centers, 1 International Baccalaureate with K-5, 3 Elementary buildings,1 Multilingual Elementary School, 1 Middle School, 1 High School, which features 2 programs within the building, STEM and AC Tech, and 1 Achieving College and Career Education building (ACCE). We have a safe and respectful environment for all scholars that promotes excellence. SUMMARY OF POSITION: The Student Support Services Administrative Assistant provides comprehensive administrative, clerical, and organizational support to the district's Student Support Services department. The role requires exceptional attention to detail, strong communication skills, and the ability to manage sensitive information with professionalism and confidentiality. ESSENTIAL RESPONSIBILITIES: Administrative Operations
  • Maintain calendars for SSS administrators, including IEP meetings, evaluations, family appointments, and internal team schedules.
  • Prepare, format, and distribute department documents, including notices, letters, reports, and compliance forms.
  • Manage incoming calls, emails, and walk-in inquiries; provide accurate information or route to appropriate staff.
  • Maintain organized digital and physical filing systems aligned with district and state record-keeping requirements.
  • Support onboarding processes for new SSS staff, including access setup, materials preparation, and orientation scheduling.
Compliance & Documentation Support
  • Track timelines for IEPs, evaluations, re-evaluations, and Section 504 plans to ensure legal compliance.
  • Maintain accurate logs, spreadsheets, and databases for service minutes, caseloads, and provider assignments.
  • Support the department in preparing for audits, monitoring visits, and state reporting cycles.
Family & Community Communication
  • Serve as a welcoming, professional first point of contact for families seeking support or information.
  • Provide clear, accessible explanations of processes (IEP meetings, evaluations, timelines, etc.) without offering legal interpretation.
  • Coordinate interpreter requests and ensure translated documents are prepared when needed.
Student Services Coordination
  • Maintain updated rosters for special education and related service providers.
  • Assist with transportation requests, service location changes, and building-level coordination.
  • Monitor service delivery logs for completeness and accuracy; follow up with providers as needed.
Data & Systems Management
  • Enter and update student information in district systems (e.g., IEP platforms, SIS, service logs).
  • Generate reports for administrators, case managers, and building teams.
  • Track department metrics such as caseloads, timelines, service minutes, and evaluation status.
  • Support digital organization of shared drives, folders, and department resources.
Operational & Fiscal Support
  • Manage ordering and purchasing of office supplies, instructional materials, and department resources.
  • Track budget expenditures, maintain purchase logs, and support administrators with monitoring account balances.
  • Coordinate vendor quotes, submit purchase requests, and ensure timely receipt of materials.
  • Maintain inventory of supplies, forms, and equipment; restock and reorder as needed.
  • Support department fiscal processes such as mileage forms, timesheets, and service documentation.
Additional Responsibilities
  • Perform other duties as assigned to support the effective operation of the Student Support Services department, including assisting with special projects, seasonal tasks, district initiatives, and emerging needs that align with the role.
NOTICE OF NONDISCRIMINATION The Board of Education does not discriminate on the basis of race, color, national origin, immigration status, sex (including sexual orientation or transgender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any legally protected category not otherwise listed, (collectively, "Protected Classes"), in its programs and activities, including employment opportunities. Director of Human Resources Ypsilanti Community Schools Ypsilanti, MI 48197 Web: YCS

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