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Assistant Student Support Services Jobs in Michigan

$23.78/hr

Student Support Services * Success Coaching * Food Pantry or Basic Needs Office Instructional Support- Student Assistant The Instructional Support Student Assistant role supports faculty, staff ...

$23.78/hr

Student Support Services * Success Coaching * Food Pantry or Basic Needs Office Instructional Support- Student Assistant The Instructional Support Student Assistant role supports faculty, staff ...

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Assistant Student Support Services information

What is an assistant student support services?

Assistant Student Support Services professionals provide administrative and practical support to students within educational institutions. They help students access resources, navigate academic policies, and connect with counseling or tutoring services. Their role often includes organizing events, maintaining records, and assisting with student inquiries to ensure a supportive learning environment. They work closely with other student services staff to enhance the overall student experience.

What are the key skills and qualifications needed to thrive as an assistant student support services, and why are they important?

To thrive as an Assistant Student Support Services, you need a background in education or counseling, along with knowledge of student development principles and relevant administrative experience. Familiarity with student information systems, case management software, and FERPA compliance is typically required. Strong interpersonal skills, organization, and a supportive attitude help you build rapport with students and coordinate services effectively. These skills ensure students receive the guidance and resources they need to achieve academic and personal success.

What are some common challenges faced by assistant student support services professionals, and how can they be addressed?

One common challenge in the Assistant Student Support Services role is balancing the diverse needs of students while managing administrative tasks, such as record-keeping and coordinating support programs. It can also be challenging to effectively communicate between students, teachers, and external agencies to ensure everyone is on the same page. Staying organized and proactive in communication helps address these challenges, as does seeking regular feedback from colleagues and participating in ongoing training. Building strong relationships within the team and maintaining a student-centered approach can make the role both manageable and rewarding.

What is the difference between Assistant Student Support Services vs Student Counselor?

AspectAssistant Student Support ServicesStudent Counselor
Required CredentialsHigh school diploma or associate degree; some roles may require relevant certificationsBachelor’s degree in counseling, psychology, or related field; often a master’s degree for full counselor roles
Work EnvironmentEducational institutions, student support offices, administrative settingsSchools, colleges, universities, student counseling centers
Employer & Industry UsageUsed in educational support teams to assist with student needsLicensed professionals providing mental health and academic guidance
Common Search & Comparison IntentUnderstanding entry-level support roles in educationSeeking mental health or academic counseling services

Assistant Student Support Services roles focus on providing administrative and basic support to students, often requiring minimal certifications. Student Counselors, however, are licensed professionals offering mental health and academic guidance, typically with advanced degrees. Both roles operate within educational environments but serve different functions and qualifications.

What are the most commonly searched types of Student Support Services jobs in Michigan?

The most popular types of Student Support Services jobs in Michigan are:

What cities in Michigan are hiring for Assistant Student Support Services jobs?

Cities in Michigan with the most Assistant Student Support Services job openings:

Student Support Services Administrative Assistant

Washtenaw Intermediate School District

Ann Arbor, MI • On-site

$34K - $45K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Type:
Student Support Services

Date Posted:
5/27/2026

Location:
District Wide Position

District:
Ypsilanti Community Schools
Position Title: Student Support Services Administrative Assistant

Building: Student Support Service Office

Reports to: Director of Student Support Services and/or Designee

DISTRICT DESCRIPTION:

Ypsilanti Community Schools serves approximately 3,900 scholars, 3 Early Childhood Learning Centers, 1 International Baccalaureate with K-5, 3 Elementary buildings,1 Multilingual Elementary School, 1 Middle School, 1 High School, which features 2 programs within the building, STEM and AC Tech, and 1 Achieving College and Career Education building (ACCE). We have a safe and respectful environment for all scholars that promotes excellence.

SUMMARY OF POSITION:

The Student Support Services Administrative Assistant provides comprehensive administrative, clerical, and organizational support to the district's Student Support Services department. The role requires exceptional attention to detail, strong communication skills, and the ability to manage sensitive information with professionalism and confidentiality.

ESSENTIAL RESPONSIBILITIES:

Administrative Operations

  • Maintain calendars for SSS administrators, including IEP meetings, evaluations, family appointments, and internal team schedules.
  • Prepare, format, and distribute department documents, including notices, letters, reports, and compliance forms.
  • Manage incoming calls, emails, and walk-in inquiries; provide accurate information or route to appropriate staff.
  • Maintain organized digital and physical filing systems aligned with district and state record-keeping requirements.
  • Support onboarding processes for new SSS staff, including access setup, materials preparation, and orientation scheduling.

Compliance & Documentation Support

  • Track timelines for IEPs, evaluations, re-evaluations, and Section 504 plans to ensure legal compliance.
  • Maintain accurate logs, spreadsheets, and databases for service minutes, caseloads, and provider assignments.
  • Support the department in preparing for audits, monitoring visits, and state reporting cycles.

Family & Community Communication

  • Serve as a welcoming, professional first point of contact for families seeking support or information.
  • Provide clear, accessible explanations of processes (IEP meetings, evaluations, timelines, etc.) without offering legal interpretation.
  • Coordinate interpreter requests and ensure translated documents are prepared when needed.

Student Services Coordination

  • Maintain updated rosters for special education and related service providers.
  • Assist with transportation requests, service location changes, and building-level coordination.
  • Monitor service delivery logs for completeness and accuracy; follow up with providers as needed.

Data & Systems Management

  • Enter and update student information in district systems (e.g., IEP platforms, SIS, service logs).
  • Generate reports for administrators, case managers, and building teams.
  • Track department metrics such as caseloads, timelines, service minutes, and evaluation status.
  • Support digital organization of shared drives, folders, and department resources.

Operational & Fiscal Support

  • Manage ordering and purchasing of office supplies, instructional materials, and department resources.
  • Track budget expenditures, maintain purchase logs, and support administrators with monitoring account balances.
  • Coordinate vendor quotes, submit purchase requests, and ensure timely receipt of materials.
  • Maintain inventory of supplies, forms, and equipment; restock and reorder as needed.
  • Support department fiscal processes such as mileage forms, timesheets, and service documentation.

Additional Responsibilities

  • Perform other duties as assigned to support the effective operation of the Student Support Services department, including assisting with special projects, seasonal tasks, district initiatives, and emerging needs that align with the role.

NOTICE OF NONDISCRIMINATION

The Board of Education does not discriminate on the basis of race, color, national origin, immigration status, sex (including sexual orientation or transgender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any legally protected category not otherwise listed, (collectively, "Protected Classes"), in its programs and activities, including employment opportunities.

Director of Human Resources
Ypsilanti Community Schools
Ypsilanti, MI 48197
Web: YCS