Business Operations & Strategy Lead (Individual Contributor) Location: Toronto / Montreal / Remote Company: ZestyAI About ZestyAI ZestyAI is transforming how the insurance industry understands and ...
Business Operations & Strategy Lead (Individual Contributor) Location: Toronto / Montreal / Remote Company: ZestyAI About ZestyAI ZestyAI is transforming how the insurance industry understands and ...
Define product requirements, operational workflows, and growth strategies to ensure successful execution. * Develop business cases, financial models, and revenue forecasts to support strategic ...
Quick apply
Define product requirements, operational workflows, and growth strategies to ensure successful execution. * Develop business cases, financial models, and revenue forecasts to support strategic ...
Project Manager Strategic Operations
Quebec, QC · Hybrid
CA$100K - CA$126K/yr
Translate corporate strategy into concrete actions with clear value-creation levers and measurable ... Act as a core member of the Strategic Initiatives and Operations team, demonstrating structured ...
Project Manager Strategic Operations
Quebec, QC · Hybrid
CA$100K - CA$126K/yr
Translate corporate strategy into concrete actions with clear value-creation levers and measurable ... Act as a core member of the Strategic Initiatives and Operations team, demonstrating structured ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Your future role on our team As BBA expands its Business Operations Strategy andEnablement (BOSE) advisory services, we're seeking a senior strategic advisorwith deep mining operations expertise to ...
Leads a small, high-caliber team of AI Automation Specialists and acts as the connective tissue between strategy, operations, and technology. What You'll Do * Map current workflows across key ...
Leads a small, high-caliber team of AI Automation Specialists and acts as the connective tissue between strategy, operations, and technology. What You'll Do * Map current workflows across key ...
Strategy Consultant - Health
Quebec, QC · On-site
CA$90K - CA$140K/yr
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, , technology and operations, with digital capabilities across all of these ...
Strategy Consultant - Health
Quebec, QC · On-site
CA$90K - CA$140K/yr
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, , technology and operations, with digital capabilities across all of these ...
Experience contributing to projects spanning strategy, operations, and technologyenabled change * Strong structured thinking and problemsolving capabilities * Ability to analyze data, synthesize ...
Experience contributing to projects spanning strategy, operations, and technologyenabled change * Strong structured thinking and problemsolving capabilities * Ability to analyze data, synthesize ...
Experience contributing to projects spanning strategy, operations, and technologyenabled change * Strong structured thinking and problemsolving capabilities * Ability to analyze data, synthesize ...
Experience contributing to projects spanning strategy, operations, and technologyenabled change * Strong structured thinking and problemsolving capabilities * Ability to analyze data, synthesize ...
CA$95K - CA$120K/yr
What's In It for You • Opportunity to lead and grow a high-performing residential operations team • Exposure to portfolio growth initiatives, lease-up projects, and strategic operations • A ...
CA$95K - CA$120K/yr
What's In It for You • Opportunity to lead and grow a high-performing residential operations team • Exposure to portfolio growth initiatives, lease-up projects, and strategic operations • A ...
Work closely with the CEO on an array of business initiatives, spanning go-to-market, strategy, operations, finance, product development, organizational design, etc. * Work on a project basis to ...
Quick apply
Work closely with the CEO on an array of business initiatives, spanning go-to-market, strategy, operations, finance, product development, organizational design, etc. * Work on a project basis to ...
Manager, Brand Strategy
Montreal, QC · Hybrid
Operatewitha strong senseof ownership and accountability, balancing strategic thinking with operational excellence and executional rigor. What you bring to the table: * Bachelor's degree in Marketing ...
Manager, Brand Strategy
Montreal, QC · Hybrid
Operatewitha strong senseof ownership and accountability, balancing strategic thinking with operational excellence and executional rigor. What you bring to the table: * Bachelor's degree in Marketing ...
Manager, Brand Strategy
Montreal, QC · Hybrid
Operatewitha strong senseof ownership and accountability, balancing strategic thinking with operational excellence and executional rigor. What you bring to the table: * Bachelor's degree in Marketing ...
Manager, Brand Strategy
Montreal, QC · Hybrid
Operatewitha strong senseof ownership and accountability, balancing strategic thinking with operational excellence and executional rigor. What you bring to the table: * Bachelor's degree in Marketing ...
Experience * 5+ years of related work experience in voice telecommunications operations, product management or similar roles Your Strategy. Their Success. Our Impact. Every decision you make as Sr. ...
Experience * 5+ years of related work experience in voice telecommunications operations, product management or similar roles Your Strategy. Their Success. Our Impact. Every decision you make as Sr. ...
The ideal candidate combines strategic thinking, operational excellence, and strong change management capabilities to deliver measurable business outcomes. RESPONSIBILITIES: Strategy Development ...
The ideal candidate combines strategic thinking, operational excellence, and strong change management capabilities to deliver measurable business outcomes. RESPONSIBILITIES: Strategy Development ...
The ideal candidate combines strategic thinking, operational excellence, and strong change management capabilities to deliver measurable business outcomes. RESPONSIBILITIES: Strategy Development ...
The ideal candidate combines strategic thinking, operational excellence, and strong change management capabilities to deliver measurable business outcomes. RESPONSIBILITIES: Strategy Development ...
Integrate these strategies into daily operations; * Monitor, measure, and report performance results on a regular basis; Customer Service * Drive continuous improvement in customer service and ...
Integrate these strategies into daily operations; * Monitor, measure, and report performance results on a regular basis; Customer Service * Drive continuous improvement in customer service and ...
Integrate these strategies into daily operations; * Monitor, measure, and report performance results on a regular basis; Customer Service * Drive continuous improvement in customer service and ...
Integrate these strategies into daily operations; * Monitor, measure, and report performance results on a regular basis; Customer Service * Drive continuous improvement in customer service and ...
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Posted 25 days ago
Job description
Location: Toronto / Montreal / Remote
Company: ZestyAI
ZestyAI is transforming how the insurance industry understands and prices risk using advanced AI. We partner with leading insurers to deliver better underwriting, smarter pricing, and improved resilience in the face of climate risk.
Role OverviewWe are looking for a highly versatile Business Operations & Strategy Lead (IC) to help build and scale critical business operations at ZestyAI.
This is a unique opportunity for someone who thrives at the intersection of strategy and execution-and wants to move beyond advising into building and operating critical business systems.
You will initially focus on improving and scaling how our customers move from pricing through contracting to customer handoff, partnering closely with Sales, Legal, Finance, and Customer Success. Over time, the role is expected to expand into broader operational and strategic initiatives across the company.
At the same time, you will design and implement AI-driven systems and workflows that make business operations faster, smarter, and more scalable.
This role is especially well-suited for someone who:
- Enjoys solving ambiguous, cross-functional problems
- Wants to build and scale processes in a high-growth environment (~$40M-$100M ARR)
- Is excited to apply AI and automation to real business operations
- Is motivated by direct ownership of business outcomes
- Serve as the central coordinator for complex enterprise opportunities from pricing through contract execution and customer handoff
- Partner closely with Sales, Legal, Finance, and Customer Success to improve operational efficiency and execution quality across the customer lifecycle
- Structure and review commercial terms for pricing integrity, scalability, and operational feasibility
- Own and evolve key business workflows including approvals, contracting, pricing governance, exception management, and operational readiness
- Identify bottlenecks, process gaps, and scaling risks across go-to-market operations and drive practical solutions
- Support operational initiatives tied to customer onboarding, renewals, partner workflows, and cross-functional execution
- Design and implement AI-first workflows and systems that reduce manual effort and compress cycle times
- Build and deploy agentic solutions (AI agents, copilots, orchestration layers) to support operational decision-making and workflow execution
- Use AI to augment business processes including pricing analysis, workflow routing, contract generation, knowledge retrieval, and operational monitoring
- Continuously evolve processes toward adaptive, self-improving systems rather than static workflows
- Partner cross-functionally to integrate automation into core business operations
- Act as a force multiplier by increasing organizational leverage without linear process overhead
- Support high-impact operational and strategic initiatives across the business as company needs evolve
- Help drive cross-functional initiatives related to:
- Pricing and monetization strategy
- Customer contracting and commercial operations
- Operational readiness for new products or workflows
- Partner and vendor operational processes
- Customer onboarding and lifecycle optimization
- Internal knowledge management and workflow standardization
- KPI definition and operational reporting
- AI enablement across business functions
- Help leadership identify opportunities to simplify operations, improve scalability, and increase organizational effectiveness
- Contribute to special projects that sit at the intersection of strategy, operations, and execution
- Strong problem-solving and structured thinking skills, with the ability to break down complex, ambiguous business problems and drive to practical solutions
- Details matter - you obsess over finished product
- Zero defect - we all make mistakes, but you find ways to check your work and sense check output
- Ability to operate effectively in a fast-paced, high-growth environment
- Strong cross-functional collaboration and stakeholder management skills
- High ownership mindset-you are comfortable both designing solutions and executing them yourself
We are open to candidates from multiple backgrounds, including strategy consulting, business operations, RevOps, finance, or similar roles. You should bring some combination of the following:
- Experience working on operational, revenue, pricing, go-to-market, or business process challenges
- Exposure to enterprise customer environments, commercial operations, contracting, or complex transaction structures (direct or indirect)
- Understanding of business data structures such as CRM data
- Experience building, redesigning, or improving business processes in ambiguous environments, particularly in companies scaling from ~$40M-$100M ARR. Systems integration experience is a plus.
- Familiarity with AI tools, automation, or system design thinking (hands-on experience and/or python familiarity is a plus; strong learning mindset is essential)
- Experience driving cross-functional initiatives involving multiple stakeholders and competing priorities
- You've taken ownership of a messy, cross-functional problem and built a scalable solution-not just recommended one
- You are excited about AI and agentic workflows and their potential to transform business operations
- You are looking to transition from advisory operator, with direct accountability for outcomes
- You enjoy working at the intersection of strategy, operations, systems, and execution
- Deep experience with quote-to-cash workflows or contracting
- Familiarity with CRM, CLM, or related systems
- Industry experience in insurance or enterprise SaaS
What matters most is your ability to learn quickly, build systems, and drive outcomes.
About zesty.ai
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