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Strategic Account Manager Jobs in Decatur, GA (NOW HIRING)

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Strategic Account Manager information

See Decatur, GA salary details

$38.1K

$85.8K

$137.2K

How much do strategic account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for strategic account manager in Decatur, GA is $85,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a strategic account manager do?

A strategic account manager works in various industries, including eCommerce, hospitality, and healthcare. The job is similar to sales except the focus is on long-term goals and optimization of customer accounts. In this career, you often work as part of a team to manage client relationships and create value to improve sales performance across the board. Your responsibilities include collaborating with sales staff and a variety of vendors to broker deals. You may work business-to-business or business-to-customer. Frequent travel is common in this position, and additional weekend and night hours are typical. The job is often stressful with strong pressure to meet sales objectives.

How much do strategic account managers make in the US?

Strategic account managers in the US typically earn a median annual salary of around $85,000 to $120,000, with experienced professionals and those in high-demand industries earning higher compensation. Total earnings can also include bonuses, commissions, and benefits, depending on the company and location.

What is a strategic account manager?

A Strategic Account Manager is a professional responsible for building and maintaining strong, long-term relationships with an organization’s most important clients, often referred to as key or strategic accounts. Their primary goal is to understand the client’s business needs, align company offerings to those needs, and drive mutual growth and success. They work closely with clients to ensure satisfaction, identify new business opportunities, and coordinate internal resources to deliver tailored solutions. This role often involves collaborating with sales, marketing, and product teams to provide a seamless client experience and achieve revenue targets.

What is the difference between Strategic Account Manager vs Key Account Manager?

AspectStrategic Account ManagerKey Account Manager
Primary FocusDeveloping long-term strategic relationships with high-value clientsManaging specific key accounts to meet sales targets
Work EnvironmentCollaborates closely with executive teams and senior managementWorks directly with clients and sales teams
Required CredentialsSales experience, industry knowledge, often a degree in business or related fieldSales experience, customer relationship skills, often a degree in business or related field
Industry UsageCommon in B2B sectors like technology, manufacturing, and consultingWidely used across various industries including retail, tech, and manufacturing

Both roles focus on key clients, but the Strategic Account Manager emphasizes long-term strategic planning and relationship growth, while the Key Account Manager concentrates on managing specific accounts to achieve sales goals. The roles often overlap but differ in scope and strategic depth.

How much does a strategic account manager earn?

A strategic account manager's salary typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or profit-sharing opportunities, especially in sales-driven environments.

How does a strategic account manager typically collaborate with internal teams to support key clients?

A Strategic Account Manager works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client needs are met effectively. They often act as the main point of contact between the client and the company, coordinating resources and facilitating communication to deliver tailored solutions. Regular internal meetings and strategy sessions are common, helping to align goals and address any potential challenges proactively. This collaborative approach is key to building long-term relationships and driving value for both the client and the company.

What are the key skills and qualifications needed to thrive as a strategic account manager, and why are they important?

To excel as a Strategic Account Manager, you need a solid background in sales, account management, and relationship building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and deliver value to key clients. These abilities are crucial for driving revenue growth, fostering long-term partnerships, and achieving business objectives.
More about Strategic Account Manager jobs
What are the most commonly searched types of Strategic Account jobs in Decatur, GA? The most popular types of Strategic Account jobs in Decatur, GA are:
What job categories do people searching Strategic Account Manager jobs in Decatur, GA look for? The top searched job categories for Strategic Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Strategic Account Manager jobs? Cities near Decatur, GA with the most Strategic Account Manager job openings:
Strategic Account Manager jobs near you

Strategic Sales Account Manager

New Life Metros

Atlanta, GA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description
Position at New Life Metros
Job Overview
The Strategic Account Manager is responsible for supporting the Strategic Accounts Sales Team by maintaining and optimizing value for their assigned strategic customer accounts. This role is responsible for ensuring an excellent customer experience and year-over-year growth. Key competencies of the role are robust communication skills, product knowledge, customer service expertise, account and relationship management.
Responsibilities and Duties
Account Management
  • Responsible for supporting, sustaining and growing existing strategic customer accounts.
  • Develop new customer relationships and accounts, and develop a business plan to sustain year-over-year growth.
  • Participate in and/or lead internal and customer projects (ex. onboarding new customer).
  • Maximize sales within assigned customer locations and ensure sales goals are met.
  • Identify opportunities of customer's future needs to drive sales.
  • Serve as a back-up for other Strategic Account Sales team members as needed.
Customer Service
  • Strive to meet all customer demands, requests, and inquiries efficiently and effectively, collaborating with other teams as necessary.
  • Maintain consistent and clear communication with customers both in-person and electronically (phone and email).
  • Advise customers and answer questions about products, product features, prices, and availability.
  • Resolve problems for customers and internal teams by trouble shooting, then researching and implementing solutions. Escalate unresolved problems to management.
Order Management
  • Responsible for managing backorders, regional service level expectations and customer key performance indicators (KPIs).
  • Process orders placed by phone or email in a timely and accurate manner within the company's enterprise resource planning (ERP) system.
  • Verify order details such as product availability, pricing, customer information and shipping details to prevent errors.
  • Acknowledge, enter, and send confirmations for customer orders for shipping and local deliveries.
  • Coordinate product deliveries to customers with warehouse personnel daily.
  • Schedule, coordinate and follow-up on shipments to guarantee timely and accurate deliveries.
  • Identify and resolve issues regarding orders and shipments.
  • Collaborate with the Sales Operations Coordinator on orders and delegate order management to them as needed.
Inventory Planning Support
  • Responsible for integrated parts labels, physical inventory, parts room organization and parts management.
  • Assist in the inventory planning function by providing accurate and timely input on sales trends.
  • Provide input to Operations for inventory planning of the location ensuring availability of product while assisting to realize supply efficiencies.
  • Identify where sales trends caused demand change and explore reasoning to implement corrective action or other adjustments to account for the trend.
  • Monitor inventory levels, warehouse stock and product flows.
  • Ensure data accuracy and integrity within ERP system.
Market and Product Expertise
  • Grow technical knowledge of parts essential to the heavy-duty vehicle aftermarket to answer customer questions, suggest options and support achieving sales.
  • Suggest sale of related parts when identical replacements are not available.
  • Effectively communicate features, benefits, and warranty policy information to customers.
  • Use catalogs and parts manuals to identify and sell heavy-duty truck and trailer parts.
  • Keep Sales and Operations aware of changes in the market, customers, and potential opportunities.
Skills and Qualifications
  • Bachelor's Degree in sales, business or a related field OR 3-5 years of experience in sales is required.
  • Experience in heavy-duty transportation industry preferred.
  • Proven ability to make sales and maintain customer accounts.
  • Intermediate understanding and use of Microsoft Office Suite products.
  • Experience using an ERP system is preferred.
  • Ability to type 50+ words per minute.
  • Shown professionalism through clear and concise communication (written and verbal) with internal teams, external customers and key stakeholders.
  • Strong active listening and strategic influencing skills.
  • Demonstrated ability to build strong relationships with all levels of internal and external personnel.
  • Ability to stay adaptable to changing environments and tasks.
  • Ability to self-motivate and work with minimal oversight.
  • Ability to manage priorities and meet multiple deadlines simultaneously.
  • Critical thinking skills and solution-oriented mindset.
  • Strong data entry skills (alphanumeric) required.
  • Team-oriented mindset and strong work ethic.
Physical Requirements
  • Must be able to lift/carry 50 lbs. infrequently.
  • Location varies between, in-office, remote office and on the road/traveling.
  • Travel required: 50% minimum - on the road or multi-state. Weekends possible.
Benefits
  • Affordable Medical, Dental, and Vision Insurance
  • 401(k) + Company Match
  • Life Insurance/Accidental Death/LTD - Company Paid
  • Supplemental Life Insurance
  • PTO after 30 days
  • Paid Holidays after 30 days
  • Parental Leave after 6 Months of Hire
  • Employee Assistance Program (EAP)
  • Employees are eligible for benefits the 1st of the month after 60 days

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