What does a strategic account manager do?

A strategic account manager works in various industries, including eCommerce, hospitality, and healthcare. The job is similar to sales except the focus is on long-term goals and optimization of customer accounts. In this career, you often work as part of a team to manage client relationships and create value to improve sales performance across the board. Your responsibilities include collaborating with sales staff and a variety of vendors to broker deals. You may work business-to-business or business-to-customer. Frequent travel is common in this position, and additional weekend and night hours are typical. The job is often stressful with strong pressure to meet sales objectives.