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Springhill Suites Marriott Jobs (NOW HIRING)

Midas Hospitality

$14.50 - $17.75/hr

Houseperson - Springhill Suites Midas Hospitality is recognized as one of the Top 100 U.S ... Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means ...

Marriott

Area Sales Manager

North Brunswick, NJ

Courtyard by Marriott- North Brunswick, Springhill Suites by Marriott - Woodbridge and Fairfield Inn & Suites-Parsippany Position Summary The Area Sales Manager is responsible for driving top-line ...

Springhill Suites

Hotel Night Auditor

Salt Lake City, UT · On-site

$17 - $18/hr

Hotel Night Auditor, SpringHill Suites by Marriott Salt Lake City Airport Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$18.00/hour, experienced candidates may qualify for a higher ...

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How much do springhill suites marriott jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for springhill suites marriott in the United States is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What are Springhill Suites Marriott employees responsible for?

Springhill Suites Marriott employees are responsible for providing excellent guest service, maintaining cleanliness and comfort in guest rooms and public areas, and ensuring a positive hotel experience. Job duties vary by position, such as front desk agents handling check-ins and guest inquiries, housekeeping staff cleaning rooms, and maintenance workers addressing facility issues. All team members work together to uphold Marriott's standards of hospitality and guest satisfaction.

What is the difference between Springhill Suites Marriott vs Front Desk Agent?

AspectSpringhill Suites MarriottFront Desk Agent
Primary RoleHospitality service, guest experience managementGuest check-in/out, customer service
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service area
Industry UsageHotel chain, hospitality industryHotel industry, customer service

Springhill Suites Marriott employees typically focus on guest experience and hospitality management, often requiring some hospitality experience. Front Desk Agents handle guest check-ins and customer service at the front desk. While both roles operate within hotels and require customer service skills, Springhill Suites Marriott staff may have broader responsibilities related to guest satisfaction and hotel operations, whereas Front Desk Agents primarily manage guest arrivals and departures.

What are the key skills and qualifications needed to thrive as a SpringHill Suites Marriott Front Desk Associate, and why are they important?

To thrive as a Front Desk Associate at SpringHill Suites Marriott, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems (such as Marriott's FOSSE), reservation software, and payment processing tools is important. Exceptional communication, problem-solving abilities, and a welcoming demeanor help build positive guest experiences. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth hotel operations.

What are some common challenges faced by front desk associates at Springhill Suites Marriott, and how can they be managed effectively?

Front desk associates at Springhill Suites Marriott often navigate challenges such as handling high guest volumes during peak check-in/check-out times and addressing guest concerns promptly. Effective communication, strong multitasking abilities, and familiarity with the hotel's systems are crucial for managing these situations. Collaborating closely with housekeeping and maintenance teams ensures guest requests are fulfilled efficiently. Continuous training and support from supervisors also help associates adapt to evolving guest needs and maintain high service standards.
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Springhill Suites Marriott jobs near you
Infographic showing various Springhill Suites Marriott job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,571 per year, or $22.4 per hour.

Hotel Guest Service Representative

Springhill Suites

Salt Lake City, UT

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

SpringHill Suites rating

5.8

Company rating: 5.8 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

61st of 105 rated hotels

Job description

Hotel Guest Service Representative, SpringHill Suites by Marriott Salt Lake City Airport
Join a 2025 USA Today Top Workplace Winner!
Starting at $17.00/hour, experienced candidates may qualify for a higher wage
Flexible availability required on Monday to Friday, Weekends, and Holidays
Open to Morning and Evening shifts
**Marriott hotel experience is preferred**
Why Youll Love Working Here
The Hotel Guest Service Representative position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the SpringHill Suites by Marriott Salt Lake City Airport.
How Youll Make An Impact
The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the propertys phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.
  • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
  • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests requests and complaints to meet and exceed guest expectations
  • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box"
  • Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue

What Success Looks Likes
  • Customer service experience
  • Accurate cash handling experience
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Positive attitude, outgoing, friendly
  • Ability to work effectively and efficiently in a fast-paced setting

What Will You Get At NCG Hospitality?
The SpringHill Suites by Marriott Salt Lake City Airport is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
Team Member Perks
  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day earn bonuses for going above and beyond to support team and guests
  • Everyone Sells earn cash for bringing in business to our properties
  • Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
Financial Support
  • Same-day pay options
  • Referral bonus earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.
We participate in EVerify to confirm work authorization for all new hires.

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