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How much do springhill suites marriott jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for springhill suites marriott in the United States is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What are SpringHill Suites Marriott employees responsible for?

Springhill Suites Marriott employees are responsible for providing excellent guest service, maintaining cleanliness and comfort in guest rooms and public areas, and ensuring a positive hotel experience. Job duties vary by position, such as front desk agents handling check-ins and guest inquiries, housekeeping staff cleaning rooms, and maintenance workers addressing facility issues. All team members work together to uphold Marriott's standards of hospitality and guest satisfaction.

What is the difference between Springhill Suites Marriott vs Front Desk Agent?

AspectSpringhill Suites MarriottFront Desk Agent
Primary RoleHospitality service, guest experience managementGuest check-in/out, customer service
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service area
Industry UsageHotel chain, hospitality industryHotel industry, customer service

Springhill Suites Marriott employees typically focus on guest experience and hospitality management, often requiring some hospitality experience. Front Desk Agents handle guest check-ins and customer service at the front desk. While both roles operate within hotels and require customer service skills, Springhill Suites Marriott staff may have broader responsibilities related to guest satisfaction and hotel operations, whereas Front Desk Agents primarily manage guest arrivals and departures.

What are the key skills and qualifications needed to thrive as a SpringHill Suites Marriott front desk associate?

To thrive as a Front Desk Associate at SpringHill Suites Marriott, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems (such as Marriott's FOSSE), reservation software, and payment processing tools is important. Exceptional communication, problem-solving abilities, and a welcoming demeanor help build positive guest experiences. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth hotel operations.

What are some common challenges faced by front desk associates at SpringHill Suites Marriott, and how can they be managed effectively?

Front desk associates at Springhill Suites Marriott often navigate challenges such as handling high guest volumes during peak check-in/check-out times and addressing guest concerns promptly. Effective communication, strong multitasking abilities, and familiarity with the hotel's systems are crucial for managing these situations. Collaborating closely with housekeeping and maintenance teams ensures guest requests are fulfilled efficiently. Continuous training and support from supervisors also help associates adapt to evolving guest needs and maintain high service standards.
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Springhill Suites Marriott jobs near you
Infographic showing various Springhill Suites Marriott job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,571 per year, or $22.4 per hour.

Springhill Suites Houston Downtown Convention - Housekeeper

Aimbridge Hospitality

Houston, TX • On-site

$14.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 hours ago

Aimbridge Hospitality rating

5.9

Company rating: 5.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

64th of 108 rated hotels

Job description

Join Our Team as a Housekeeper!
As a Housekeeper, you're the heartbeat of our hotel and the secret ingredient behind every sparkling guest experience! If you love making spaces shine and take pride in turning rooms into welcoming retreats, this role was made for you. Your days will be filled with transforming guest rooms into spotless havens, taking on deep-cleaning adventures, and helping keep every corner picture-perfect so each guest's stay is unforgettable.
If you get a thrill from seeing freshly made beds, gleaming hallways, and pristine public spaces-and you believe friendly service makes all the difference-you'll fit right in with our team. Join us if you're excited to roll up your sleeves, spread a little joy, and help us create a hotel that guests can't wait to return to!
KEY SKILLS/RESPONSIBILITIES
  • Sparkle Squad Duties: Channel your inner sparkle! Transform guest rooms and equipment into spotless sanctuaries. Shine up lobbies, hallways, and restrooms so every corner gleams. From plush carpets to comfy furniture, make it all dazzle. Keep your housekeeping cart loaded like a pro, ready for any adventure. Freshen up beds with crisp linens and restock supplies, making every guest feel at home. Dive into deep cleaning tasks-swap AC filters, add a splash of paint-so everything stays picture-perfect!
  • Guest Happiness Hero: Be the friendly face guests remember! Spring into action when someone needs a hand and deliver items with a smile. Let your awesome customer service shine through every interaction.
  • Safety Superstars: Be the hotel's guardian! Make sure both guests and property stay safe by keeping an eye on sensitive spots. Practice safe work habits so you and your teammates can enjoy a worry-free day.

EDUCATION & EXPERIENCE
  • High school diploma or equivalent preferred.
  • Strong attention to detail and ability to communicate effectively with guests and team members.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Offering free WiFi access and complimentary breakfast, SpringHill Suites by Marriott Houston Downtown/Convention Center is located 2,300 feet from Toyota Center, home of the Houston Rockets. Every room at SpringHill Suites by Marriott features a flat-screen TV, mini-refrigerator, microwave, a work desk and ironing facilities. Other room amenities include a separate seating area with a sofa bed and an additional TV. Featuring a hairdryer, the private bathroom comes with a bath or shower. An onsite fitness center is available to guests at this hotel. SpringHill Suites by Marriott Houston Downtown/Convention Center also offers a 24-hour front desk and a mini-market. Daily maid service and a business center are available. The hotel is within 6 minutes' drive of Minute Maid Park and BBVA Compass Stadium. NRG Football Stadium is 8 mi away. There is a metrorail stop nearby, and George Bush Houston Airport is 16 mi away.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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