1

Springhill Suites Marriott Jobs in Provo, UT (NOW HIRING)

Front Desk Agent

Draper, UT · On-site

$14 - $15/hr

Employee discounts Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Draper . Position is part-time, weekend availability a MUST, shifts are 3pm-11pm (16 ...

Front Desk Agent

Draper, UT · On-site

$14 - $15/hr

Front Desk Agent Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Draper. Position is part-time, weekend availability a MUST, shifts are 3pm-11pm (16 ...

Springhill Suites Marriott information

See Provo, UT salary details

$10

$21

$34

How much do springhill suites marriott jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for springhill suites marriott in Provo, UT is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.00 per hour, depending on experience, location, and employer.

What are SpringHill Suites Marriott employees responsible for?

Springhill Suites Marriott employees are responsible for providing excellent guest service, maintaining cleanliness and comfort in guest rooms and public areas, and ensuring a positive hotel experience. Job duties vary by position, such as front desk agents handling check-ins and guest inquiries, housekeeping staff cleaning rooms, and maintenance workers addressing facility issues. All team members work together to uphold Marriott's standards of hospitality and guest satisfaction.

What are the key skills and qualifications needed to thrive as a SpringHill Suites Marriott front desk associate?

To thrive as a Front Desk Associate at SpringHill Suites Marriott, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems (such as Marriott's FOSSE), reservation software, and payment processing tools is important. Exceptional communication, problem-solving abilities, and a welcoming demeanor help build positive guest experiences. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth hotel operations.

What are some common challenges faced by front desk associates at SpringHill Suites Marriott, and how can they be managed effectively?

Front desk associates at Springhill Suites Marriott often navigate challenges such as handling high guest volumes during peak check-in/check-out times and addressing guest concerns promptly. Effective communication, strong multitasking abilities, and familiarity with the hotel's systems are crucial for managing these situations. Collaborating closely with housekeeping and maintenance teams ensures guest requests are fulfilled efficiently. Continuous training and support from supervisors also help associates adapt to evolving guest needs and maintain high service standards.

What is the difference between Springhill Suites Marriott vs Front Desk Agent?

AspectSpringhill Suites MarriottFront Desk Agent
Primary RoleHospitality service, guest experience managementGuest check-in/out, customer service
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service area
Industry UsageHotel chain, hospitality industryHotel industry, customer service

Springhill Suites Marriott employees typically focus on guest experience and hospitality management, often requiring some hospitality experience. Front Desk Agents handle guest check-ins and customer service at the front desk. While both roles operate within hotels and require customer service skills, Springhill Suites Marriott staff may have broader responsibilities related to guest satisfaction and hotel operations, whereas Front Desk Agents primarily manage guest arrivals and departures.

What are popular job titles related to Springhill Suites Marriott jobs in Provo, UT?

For Springhill Suites Marriott jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Springhill Suites Marriott jobs in Provo, UT look for?

The top searched job categories for Springhill Suites Marriott jobs in Provo, UT are:

Infographic showing various Springhill Suites Marriott job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,054 per year, or $21.2 per hour.

Front Desk Agent

Draper, UT • On-site

$13.25 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago


Job description

Benefits:

401(k)

401(k) matching

Employee discounts

Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Draper. Position is part-time, weekend availability a MUST, shifts are 3pm-11pm (16 hours per week, covering most Sunday evenings). Some hospitality knowledge and/or experience is required. Stay PMS experience is a PLUS!

Benefits (based on hours worked per week)

Daily Pay – get paid on-demand

Medical Insurance

Dental

Vision

401K Employer Match

Paid Time Off starting on first day

Free Life and Accident Insurances

Opportunities for growth and advancement within the Woodbury Group of hotels

Awesome Marriott worldwide hotel discounts (up to 75% off)

Employee Assistance Program

Employee Wellness Program

Employee Mental Wellness Sessions

Minimum Qualifications

Exceptional customer service skills

Basic computer skills

Excellent verbal and written communication skills

Must present self in a professional manner regarding dress and grooming

Performance Expectations

Responsible for greeting and serving all guests in a courteous and professional manner

Organize, confirm, process, and conduct guest check-ins/check-outs

Ensure the safety and security of our guests and associates