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Front Desk Agent Jobs in Provo, UT (NOW HIRING)

Hampton Inn Draper

Front Desk Agent

Draper, UT · On-site

$14/hr

Front Desk Agent Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you ...

Hilton Worldwide Holdings

Front Desk Agent

Draper, UT · On-site

$14/hr

Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you like to work for ...

Hampton Inn Draper

Front Desk Agent

Draper, UT · On-site

$14/hr

Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you like to work for ...

Woodbury

Front Desk Agent

Draper, UT · On-site

$14 - $15/hr

Front Desk Agent Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Draper. Position is part-time, weekend availability a MUST, shifts are 3pm-11pm (16 ...

InnVentures

Front Desk Agent

Draper, UT · On-site

$13.25 - $16.75/hr

Front Desk Agent Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon ...

Fairmont

Front Desk Agent

Park City, UT · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Hampton Inn Draper

Front Desk Agent

Draper, UT · On-site

$14/hr

Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you like to work for ...

Goldener Hirsch

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

Front Desk Agent Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable ...

Vail Resorts

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, a front desk agent ...

Staybridge Suites

On-Call Hotel Front Desk Agent

Lehi, UT · On-site

$15/hr

Staybridge Suites in Lehi is hiring an On-Call Hotel Front Desk Agent to join our team! This is a great entry-level position- no experience required -with a strong emphasis on on-call availability to ...

Auberge Collection

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

For more information: auberge.com/goldener-hirsch Follow Goldener Hirsch on Instagram @goldenerhirschauberge Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Provo, UT

Front Desk Agent information

See Provo, UT salary details

$8

$14

$20

How much do front desk agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front desk agent in Provo, UT is $14.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.59 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
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Cities near Provo, UT with the most Front Desk Agent job openings:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Provo, UT as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $30,823 per year, or $14.8 per hour.

Front Desk Agent

Draper, UT • On-site

Hampton Inn Draper
See more jobs at Hampton Inn Draperexternal

$14/hr

Other

Re-posted 18 days ago

Job description

Front Desk Agent

Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you like to work for a hotel that cares about you and your career development? If so, please read on!

This entry-level position earns a competitive wage of $14/hour. We provide great benefits, including Hilton employee discounts and Hilton Honors enrollment. If this sounds like the right part-time opportunity for you, apply today!

ABOUT HAMPTON INN DRAPER

Built in 2019, our leisure hotel provides exceptional modern comfort for our guests. We offer an accommodating and peaceful experience for all who come and visit. Located just 10 minutes from the center of Draper, we are part of a vibrant community that drives personal growth, powerful networking opportunities, and meaningful connections.

Our incredible team members are bright, friendly, and passionate about serving our guests. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences every day. We value our team members and show our appreciation with prizes, games, and birthday and holiday celebrations!

A DAY IN THE LIFE OF A FRONT DESK AGENT

As a Front Desk Agent, you are the first impression our guests have as they enter our hotel. Friendly and outgoing, you make reservations and ensure that our guests receive the best service possible during registration, check-out, and during their stay. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible.

Always meticulous, you make sure that all billing is accurate. You handle cash, credit cards, and checks responsibly according to our policies and procedures. As needed, you provide positive resolutions to guest concerns. A true team player, you assist with laundry as needed. You leave at the end of your swing shift proud of the part you played in helping our guests create memorable experiences!

QUALIFICATIONS

Are you extremely friendly and driven to provide excellent hospitality? Can you work with confidence in stressful situations? Do you communicate effectively, both in writing and verbally? Are you a team player? If yes, you might just be perfect for this entry-level position!

WORK SCHEDULE

This part-time position typically works the swing shift from 3:00 pm - 11:00 pm.

ARE YOU READY TO JOIN OUR HOTEL TEAM?

If you feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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