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Spa Receptionist Jobs in Michigan (NOW HIRING)

crystalmountain

Spa Concierge (PT)

Thompsonville, MI · On-site

$11.75 - $14.50/hr

Job Summary A Crystal Spa Concierge is responsible for coordination and booking of Crystal Spa services. Creating memorable moments by personalizing guest experiences, the Spa Concierge is the first ...

Bay Mills Indian Community

Spa Assistant

Brimley, MI · On-site

$16/hr

Under the direction of the Spa Director, the Spa Assistant is responsible for attending to the guests in the Spa facilities including greeting guests as they enter the Spa, performing cash and sales ...

Crystal Mountain

Spa Concierge (PT)

Thompsonville, MI · On-site

$11.75 - $14.50/hr

Job Summary A Crystal Spa Concierge is responsible for coordination and booking of Crystal Spa services. Creating memorable moments by personalizing guest experiences, the Spa Concierge is the first ...

crystalmountain

Spa Concierge (PT)

Thompsonville, MI · On-site

$11.75 - $14.50/hr

Job Summary A Crystal Spa Concierge is responsible for coordination and booking of Crystal Spa services. Creating memorable moments by personalizing guest experiences, the Spa Concierge is the first ...

Bay Mills Indian Community

Spa Assistant

Brimley, MI · On-site

$14 - $16.75/hr

Under the direction of the Spa Director, the Spa Assistant is responsible for attending to the guests in the Spa facilities including greeting guests as they enter the Spa, performing cash and sales ...

Marriott

Spa Attendant

Sterling Heights, MI · On-site

$13 - $16.25/hr

POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique ...

Detroit Athletic Club

Spa Coordinator Part-Time

Detroit, MI · On-site

$14.75 - $17.75/hr

Spa Coordinator will assist the Spa Manager and staff with the administration and day-to-day operations of the Tranquility Spa. This position requires evening and weekend availability. ESSENTIAL ...

Detroit Athletic Club

Spa Coordinator Part-Time

Detroit, MI · On-site

$14.75 - $17.75/hr

Spa Coordinator will assist the Spa Manager and staff with the administration and day-to-day operations of the Tranquility Spa. This position requires evening and weekend availability. ESSENTIAL ...

Woodhouse Spas

Full time Spa Concierge

Rochester, MI · On-site

$13 - $16/hr

Past spa experience a plus. We have great atmosphere and a wonderful team to work with ample room for growth. Our Concierges: Orchestrate the spa schedule and ensures proper guest flow Rock sales ...

gtr

Spa Coordinator (PT)

Acme, MI

$14.75 - $17.50/hr

Helps keep the spa clean and organized at all times. Provides guests with memorable and exceptional spa experiences, and ensures that necessary par levels are maintained in all areas of spa ...

Woodhouse Spas

Weekend & Evening Spa Concierge

Rochester, MI · On-site

$13 - $16/hr

Past spa experience a plus. We have a nurturing atmosphere and a wonderful team to work with with. Job Duties include: -Booking appointments -Greeting and checking out guests -Ensuring great guest ...

Woodhouse

Weekend & Evening Spa Concierge

Rochester Hills, MI · On-site

$13 - $16/hr

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. Founded ...

Westland a Villa Center

Receptionist

Westland, MI · On-site

$14.50 - $19/hr

Receptionist Position Westland, A Villa Center is seeking a Receptionist to join their team!! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and ...

The Orchards at Samaritan

Receptionist

Detroit, MI

$14.25 - $18.75/hr

Receptionist The Orchards at Samaritan located in Detroit, MI is currently seeking a Receptionist to join our team. Receptionist Duties and Responsibilities: * Greet visitors * Answer incoming calls ...

Great Clips

Receptionist

Adrian, MI

$13/hr

As a receptionist, you'll be the first point of contact for customers and a key support for stylists and salon management throughout the day. If you enjoy helping people, staying organized, and ...

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Spa Receptionist information

See Michigan salary details

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How much do spa receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for spa receptionist in Michigan is $12.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $14.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a spa receptionist, and why are they important?

To thrive as a Spa Receptionist, you need strong customer service skills, organizational abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and phone systems is typically required. Exceptional communication, professionalism, and the ability to remain calm under pressure help create a welcoming environment for clients. These skills are crucial for ensuring efficient spa operations, positive guest experiences, and smooth coordination among staff.

What is the difference between Spa Receptionist vs Massage Therapist?

AspectSpa ReceptionistMassage Therapist
CredentialsNone required, customer service skillsLicensed or certified massage therapy license
Work EnvironmentFront desk, customer service, schedulingProviding massage services in treatment rooms
Employer & IndustrySpa, wellness centers, hotelsSpa, wellness clinics, health centers
Search & Comparison IntentCustomer service, front desk rolesTherapeutic services, health & wellness

The main difference is that a Spa Receptionist handles front desk duties, scheduling, and customer service, while a Massage Therapist provides therapeutic massage services and requires licensing. Both roles are essential in spa settings but serve different functions within the industry.

What does a spa receptionist do?

A spa receptionist performs administrative, clerical, and customer service duties at a spa. As a spa receptionist, your responsibilities include scheduling appointments for clients, greeting them at the front desk when they arrive at the spa, checking them in, and providing them with any information they need while they wait. In this role, you are responsible for keeping records of each client, billing clients, answering phones, and maintaining inventory at the spa. You place orders for products and stock the spa with supplies. You also keep other spa workers informed about customer needs.

What is a spa receptionist?

Spa Receptionists are front-desk professionals responsible for greeting clients, managing appointments, answering inquiries, and ensuring a smooth and welcoming experience at a spa. They handle administrative tasks such as scheduling, billing, and maintaining client records. Spa Receptionists also coordinate with therapists and other staff to ensure services run efficiently and clients' needs are met throughout their visit.

What are some common challenges faced by spa receptionists, and how can they be managed?

Spa Receptionists often navigate busy periods where appointments overlap, requiring excellent multitasking and organizational skills. Managing client expectations, especially during peak times or when handling last-minute cancellations, can also be challenging. Building strong communication skills, staying calm under pressure, and becoming proficient in scheduling software are key strategies for success. Additionally, collaborating closely with therapists and management helps ensure smooth operations and a positive client experience.
More about Spa Receptionist jobs
What are the most commonly searched types of Spa Receptionist jobs in Michigan? The most popular types of Spa Receptionist jobs in Michigan are:
What are popular job titles related to Spa Receptionist jobs in Michigan? For Spa Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Spa Receptionist jobs in Michigan look for? The top searched job categories for Spa Receptionist jobs in Michigan are:
What cities in Michigan are hiring for Spa Receptionist jobs? Cities in Michigan with the most Spa Receptionist job openings:
What are popular job titles related to Spa Receptionist jobs in MI? For Spa Receptionist jobs in MI, the most frequently searched job titles are:
Spa Receptionist jobs near you
Infographic showing various Spa Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $26,429 per year, or $12.7 per hour.

Spa Concierge (PT)

crystalmountain

Thompsonville, MI • On-site

$11.75 - $14.50/hr

Other

Posted 29 days ago

Job description

Job Summary

A Crystal Spa Concierge is responsible for coordination and booking of Crystal Spa services. Creating memorable moments by personalizing guest experiences, the Spa Concierge is the first point of contact as guests are welcomed to Crystal Spa. Driving spa revenue through spa bookings, retail sales, and up-selling spa services, this position requires the knowledge and ability to answer all inquiries pertaining to the spa, its services, and products. 

 

Job Duties and Responsibilities

  • Create exceptional customer service experience by practicing SERVE - Smile, Eye Contact, Resourcefulness, Volunteer (to assist), and Enthusiasm.
  • Maintain knowledge of the spa menu to include over 60 services and amenities, and be able to explain them to guests while distinguishing between features and benefits.
  • Understand all spa promotions and events and effectively communicate and promote them to guests. Many spa promotions run simultaneously with varying offers and restrictions, and Concierge is responsible to sell and book services correctly.
  • Maintain knowledge of the main spa retail lines (over 300 SKU’s), and be able to explain the products to guests while distinguishing between features and benefits, along with being able to offer makeup color matching.
  • Understand contraindications of specific services and effectively make recommendations to guests.
  • Effectively soft sell service upgrades, enhancements, gift cards and retail products to guests; including closing sales for therapists.
  • Optimize bookings to maximize spa revenue opportunities.
  • Responsible for making sure each guest signs appropriate waivers and disclaimers.
  • Communicate special guest needs in advance to the spa team and document guest issues appropriately.
  • Maintain the spa retail and reception area, including but not limited to checking new retail orders and stocking retail and desk supplies.
  • Accurately process payments for goods and services and properly document any voids.
  • Resolve customer problems promptly and efficiently, including making guest recovery decisions to ensure guest satisfaction.
  • Respond to phone calls, messages, e-mails and customer comments within 24 hours.
  • Follow all open and close, after hours, and emergency Spa procedures.
  • Responsible for the set up and break down of Spa amenities, including daily monitoring as needed.
  • Submit all paperwork and reporting in accordance with spa procedures, including daily service revenue reports and goal tracking.
  • Other duties as assigned.

Job Specifications

Competencies:

  • Excellent written and verbal communication skills.
  • Proficient with point-of-sales (POS) systems, MS Office, bank reconciliations, cash handling, phone systems, computers, and various other technologies.
  • Self-directed and able to maximize use of time, resources and technology.
  • Able to analyze and interpret date in various formats and present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.

Education:

  • High School Diploma required.  Some college strongly preferred.

Physical & Other Requirements:

  • While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and smell.
  • The employee is frequently required to walk and climb or balance.
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and/ or move up to 30 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates strongly preferred.

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