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Solutions Project Jobs (NOW HIRING)

As a project manager, you will be a critical part of ensuring the projects are entered, completed ... solutions. Your goal is to deliver that amazing service, get to know the clients to build those ...

Summary Cotton Holdings is actively looking for a Project Manager for one of its subsidiaries, Target Solutions. The Project manager is responsible for all phases of construction re-build projects ...

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Solutions Project information

What is the difference between Solutions Project vs Solutions Engineer?

AspectSolutions Project
Required CredentialsTypically requires a bachelor’s degree in business, IT, or related fields; certifications like PMP or Agile are common.
Work EnvironmentProject-based settings, often involving cross-functional teams, client interactions, and planning phases.
Employer & Industry UsageUsed in consulting firms, tech companies, and service providers focusing on project delivery.
Common Search & Comparison IntentPeople compare Solutions Project with Solutions Engineer to understand roles in project management vs technical solutions delivery.

Solutions Project roles focus on managing and coordinating projects, ensuring timely delivery and client satisfaction. Solutions Engineers, on the other hand, primarily handle technical solution design, implementation, and support. While both roles work closely with clients and technical teams, Solutions Project managers oversee project scope, timelines, and resources, whereas Solutions Engineers focus on technical problem-solving and product integration.

What are the key skills and qualifications needed to thrive as a Solutions Project Manager, and why are they important?

To thrive as a Solutions Project Manager, you need strong project management skills, experience in solution design or implementation, and typically a degree in business, IT, or a related field. Familiarity with project management tools (like MS Project or Jira), CRM systems, and possibly certifications such as PMP or Agile are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you lead teams and resolve issues effectively. These abilities are crucial for delivering successful projects on time and ensuring client satisfaction in complex solution environments.

How does a Solutions Project Manager typically collaborate with cross-functional teams during the project lifecycle?

A Solutions Project Manager works closely with cross-functional teams, such as sales, engineering, product management, and customer support, to ensure successful project delivery. They facilitate regular meetings, coordinate timelines, and address any roadblocks that arise. Effective communication and stakeholder management are crucial, as the role requires aligning diverse teams toward common project goals and ensuring that client requirements are met throughout the process.

What is a Solutions Project?

A Solutions Project typically refers to an initiative or role focused on developing, implementing, and managing comprehensive solutions to address specific business challenges or objectives. People working in a Solutions Project analyze client or organizational needs, design tailored strategies, and oversee the execution of these solutions from start to finish. This often involves cross-functional collaboration, project management, and a deep understanding of both technology and business requirements. The goal is to deliver measurable results and ensure that the proposed solutions effectively solve the targeted problems.
More about Solutions Project jobs
What are the most commonly searched types of Solutions Project jobs? The most popular types of Solutions Project jobs are:
What states have the most Solutions Project jobs? States with the most job openings for Solutions Project jobs include:
VoIP Solutions Project Coordinator

VoIP Solutions Project Coordinator

Quantam

Frankfort, KY • On-site

Full-time

Medical, Retirement, PTO

Posted 3 days ago


Job description

Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a VoIP Solutions Project Coordinator. Candidates must be able to work a hybrid work schedule of three days onsite in Frankfort, KY and two days remote.
Job Description:
The VoIP Solutions Project Coordinator, plays a pivotal role in the successful implementation, maintenance, and optimization of our client's Voice over Internet Protocol (VoIP) systems, with a primary focus on Zoom Phone and related communication technologies. This individual will be responsible for coordinating various aspects of VoIP projects, from initial planning and deployment to user support and system enhancements. The ideal candidate possesses a strong understanding of VoIP principles, excellent organizational and communication skills, and the ability to work collaboratively with diverse teams and external vendors. Peripheral knowledge of networking fundamentals, traditional phone lines, and legacy phone systems is highly valued.
Key Responsibilities:
  • VoIP Project Coordination:
    • Coordinate the end-to-end lifecycle of VoIP projects, including planning, scheduling, resource allocation, execution, monitoring, and closure.
    • Manage the deployment and configuration of Zoom Phone accounts, devices, and features.
    • Assist in the migration of users from traditional phone systems to VoIP solutions.
    • Track project progress, identify potential roadblocks, and proactively implement solutions.
    • Maintain detailed project documentation, including scope, timelines, budgets, and communication plans.
  • Technical Support & Troubleshooting (Tier 1/2):
    • Provide front-line support for VoIP-related issues, including call quality, connectivity, and feature functionality.
    • Troubleshoot Zoom Phone client issues, settings, and integrations.
    • Escalate complex technical issues to higher-tier support or relevant IT teams, ensuring timely resolution.
    • Assist with user training and onboarding for VoIP platforms.
  • System Administration & Optimization:
    • Assist with the administration and maintenance of VoIP platforms (primarily Zoom Phone).
    • Monitor system performance and identify areas for improvement or optimization.
    • Participate in the evaluation and implementation of new VoIP features or technologies.
  • Networking & Telephony Acumen:
    • Possess a foundational understanding of networking concepts (TCP/IP, LAN/WAN, QoS) as they relate to VoIP.
    • Familiarity with traditional phone lines (POTS, PRI) and legacy PBX systems to assist with integration or transition efforts.
    • Ability to communicate effectively with network engineers regarding VoIP traffic and infrastructure requirements.
  • Stakeholder Interaction & Communication:
    • Serve as a primary point of contact for internal customers regarding VoIP projects and inquiries.
    • Facilitate clear and concise communication between technical teams, end-users, and vendors.
    • Conduct user interviews to gather requirements and provide updates on project status.
    • Develop and deliver user-friendly documentation and training materials.
  • Collaboration & Teamwork:
    • Work collaboratively with IT infrastructure teams, network engineers, and application support to ensure seamless VoIP operations.
    • Participate in cross-functional teams to achieve organizational goals.
    • Contribute to a positive and productive team environment.
  • Administrative & Organizational:
    • Maintain highly organized project files, databases, and schedules.
    • Utilize Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) proficiently for communication, documentation, and reporting.
    • Manage multiple tasks and priorities effectively in a fast-paced environment.

Qualifications:
  • Education: Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field, or 4+ years of equivalent practical experience.
  • Experience:
    • Experience in project coordination, IT support, or telecommunications role.
    • Proven experience working with VoIP systems, with specific experience in Zoom Phone highly preferred.
    • Familiarity with other unified communications platforms is a plus.
  • Technical Skills:
    • Strong understanding of VoIP protocols and concepts.
    • Proficiency with Zoom Phone administration and user management.
    • Basic understanding of networking principles (IP addressing, routing, firewalls, QoS).
    • Knowledge of traditional telephony concepts (PSTN, PBX, POTS lines) a plus.
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
  • Soft Skills:
    • Exceptional organizational skills with a strong attention to detail.
    • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
    • Proven ability to interact professionally and effectively with internal customers at all levels.
    • Strong problem-solving and analytical abilities.
    • Ability to work independently and as part of a team.
    • Customer-centric mindset with a commitment to delivering high-quality service.
  • Working Conditions:
    • Primarily office-based work with occasional travel to other company locations as needed.
    • May require occasional off-hours support for critical issues or project deployments.
    • During training, full time in the office is required, normal schedule will be 3 days in office, 2 days remote, unless traveling for site visits. Subject to change.

Skills:
VoIP,Project Coordination,IT Support,Telecommunications,Zoom,IP Addressing,Routing,Firewalls,QoS,PSTN,PBX,POTS Lines,Microsoft Office Suite