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Solutions Associate Jobs (NOW HIRING)

$90K - $125K/yr

We are looking for a Capital Solutions Associate to join our team! This is an opportunity to have a big impact and join a fast growing platform and partner with the executive team across the firm.

As a Credit Solutions Associate in our Melbourne HQ or Melbourne Operations Center, you will empower members with knowledge and provides options to bring their past due accounts current in order to ...

As a Credit Solutions Associate in our Miramar Operations Center, you will empower members with knowledge and provides options to bring their past due accounts current in order to preserve and ...

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Solutions Associate information

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$13

$16

$25

How much do solutions associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for solutions associate in the United States is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $15.14 per hour, depending on experience, location, and employer.

What is a solutions associate?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a solutions associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What cities are hiring for Solutions Associate jobs?

Cities with the most Solutions Associate job openings:

What are the most commonly searched types of Solutions jobs?

The most popular types of Solutions jobs are:

What states have the most Solutions Associate jobs?

States with the most job openings for Solutions Associate jobs include:

Infographic showing various Solutions Associate job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $33,545 per year, or $16.1 per hour.

Capital Solutions Associate

Setpoint

Hybrid

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

About the role

Behind many of life's most important transactions - buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card - is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world's largest banks, credit funds and capital markets counterparties. We're building trust in this system of credit. 

We are looking for a Capital Solutions Associate to join our team!

This is an opportunity to have a big impact and join a fast growing platform and partner with the executive team across the firm. You'll be a driver and co-owner of creating tech solutions for lenders and borrowers in asset backed credit, innovating the way credit is accessed and monitored.  We have a strong ethos of promoting from within, and you'll be given ample opportunities for career development and advancement

Who will love this job

  • A fintech enthusiast: You understand debt capital markets, our customers' pain, and how Setpoint's solutions fit.
  • Detail-oriented: You don't cut corners and quickly grasp complex problems.  You are driven to be accurate and maintain a zero-defect approach under tight deadlines.
  • A great communicator: You can succinctly communicate and discuss complex problems and can distill rules-based legal documents into digestible logic.
  • An intuitive all-round athlete: You are comfortable converting complex ideas into solutions, and are excited about client experience, sales, and product effectiveness.
  • An independent problem-solver: You can understand what's most important quickly and proactively build solutions.
  • A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities.

What you'll do

  • Own the accuracy of Setpoint's Capital OS application across asset classes and clients.
  • Parse legal agreements and create a source of truth for engineers and product managers as part of product implementation and development.
  • Work closely with Product and Engineering team leads.
  • Manage operational processes to efficiently onboard software clients, coordinating with Engineering, Product and Legal teams.
  • Interact with clients to resolve reporting discrepancies and disputes in a timely manner.
  • Represent the voice of the customer in internal product communications.

You should have:

  • 2 - 4 years of FP&A, asset backed lending or debt capital market experience.
  • Ability to deal with ambiguity and meet deadlines in high-pressure situations.
  • Strong analytical and problem-solving skills.
  • Expert status in Excel.
About Setpoint:

Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint's technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder's 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. 

We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays). 

Compensation: $90,000 - $125,000 dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications.

Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.