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Solutions Associate Jobs (NOW HIRING)

FuseGlobal

Customer Solutions Associate

Solon, OH

$24.50/hr

Title: Customer Solutions Associate Location: Solon, OH Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial term: 8 months (position ...

Hive

Client Solutions Associate

San Francisco, CA · On-site

$80K - $110K/yr

Client Solutions Associate Role We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment ...

Hive

Client Solutions Associate

San Francisco, CA · On-site

$80K - $110K/yr

Client Solutions Associate Role We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment ...

Digital United

AI Solutions Associate

Farmington, CT · Remote

$60K - $75K/yr

CT, FL, GA, IA, MA, MD, NC, OH, RI, SC, TN Primacy is seeking an AI Solutions Associate to support the expansion and adoption of artificial intelligence across the agency. This role will work closely ...

Digital United

AI Solutions Associate

Farmington, CT · On-site +1

$60K - $75K/yr

CT, FL, GA, IA, MA, MD, NC, OH, RI, SC, TN Primacy is seeking an AI Solutions Associate to support the expansion and adoption of artificial intelligence across the agency. This role will work closely ...

Courier Health

Client Solutions Associate

Manhattan, NY

$95K - $115K/yr

Client Solutions Associate Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are ...

Hive

Client Solutions Associate

San Francisco, CA

$80K - $110K/yr

Client Solutions Associate Role We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment ...

FuseGlobal

Customer Solutions Associate

Solon, OH

$24.50/hr

Title: Customer Solutions Associate Location: Solon, OH Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial term: 8 months (position ...

Simos

Inventory Solutions Associate

Stafford, TX · On-site

$24/hr

Description We are now accepting applications for our Inventory Solutions Associate role out in Stafford, TX ! This role plays a key part in distributing product, operating primary equipment on site ...

Alan Biller

OCIO Solutions Associate

Menlo Park, CA · Remote

Salary: $90,000-$120,000 Alan Biller and Associates is seeking a highly motivated OCIO Solutions Associate to support our growing OCIO business. This role will focus on investment-related contracts ...

Courier Health

Client Solutions Associate

New York, NY · On-site

$95K - $115K/yr

In the role of Client Solutions Associate you will support multiple life sciences clients through platform implementation, support, and expansion. You will work directly with our client users to ...

Alan Biller

OCIO Solutions Associate

Menlo Park, CA · On-site

$90K - $120K/yr

Alan Biller and Associates is seeking a highly motivated OCIO Solutions Associate to support our growing OCIO business. This role will focus on investment-related contracts and documents for our OCIO ...

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Solutions Associate information

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$13

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How much do solutions associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for solutions associate in the United States is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $15.14 per hour, depending on experience, location, and employer.

What are Solutions Associates?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a Solutions Associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the key skills and qualifications needed to thrive as a Solutions Associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.
What cities are hiring for Solutions Associate jobs? Cities with the most Solutions Associate job openings:
What are the most commonly searched types of Solutions jobs? The most popular types of Solutions jobs are:
What states have the most Solutions Associate jobs? States with the most job openings for Solutions Associate jobs include:
Solutions Associate jobs near you
Infographic showing various Solutions Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 59% Full Time, 31% Part Time, 1% Temporary, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,545 per year, or $16.1 per hour.

Customer Solutions Associate

FuseGlobal

Solon, OH

$24.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Title: Customer Solutions Associate
Location: Solon, OH
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 8 months (position expected to run longer)
Schedule: On-site Tuesday, Wednesday, Thursday; option to work from home Monday and Friday

About This Role: 

The Customer Solutions Associate functions as the principal contact for customers, committed to providing outstanding customer experience by efficiently handling orders, ensuring effective communication, improving operational efficiency, and reducing waste throughout the Order to Cash process.


What You'll Do:

Manage Customer Service:

  • Drive customer satisfaction by consistently delivering high quality service.
  • Consistently strive to achieve on-time and in-full deliveries (OTIF) to meet customer expectations.
  • Identify and resolve demand capture failures within defined Service Level Agreement (SLA).

Order Filter:

  • Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence.
  • Work with customers and business partners to clear blocked orders within SLA.
  • Optimize orders for logistical efficiency (e.g. maximizes payload).

Order Fulfillment:

  • Contact customer when required due to Out of Stock or Stock Allocation issues.
  • Collaborate with Order Fulfillment team to resolve issues.
  • Contact customer to propose a resolution if issues are identified after the delivery note, due to transportation or warehousing concerns (such as appointment scheduling, delivery delay, or picking issues).

Billing:

  • Collaborate with Billing in the resolution of billing issues that require customer contact

Additional responsibilities:

  • Collaborate with key stakeholders and business partners (such as CFSC, Sales, Transportation, COS etc.) to ensure the quality of processes are aligned to meet the business and customer needs.
  • Provide 360 visibility on status of orders to customers and internal teams.
  • Apply appropriate root cause reason codes following global Reason Code Methodology.
  • Identify, analyze, and initiate the escalation process based on escalation criteria.
  • Participate in operational review meetings.

What You Bring:

Education requirements:

  • High School Diploma required
  • Undergraduate degree strongly preferred

Experience:

  • Preferred: 1-2 years of Supply Chain experience in Order Management, Distribution, Inventory Management, Transportation, and Planning.

Skills:

  • Excellent written and verbal communication skills
  • Strong analytical aptitude with proven ability to analyze and interpret data
  • Developed problem-solving skills
  • Proficiency in Microsoft Office applications (e.g. Word, Excel, Outlook)
  • Intermediate level Excel skills, including experience with large data sets and familiarity with creating and using V Lookups and pivot tables
  • Proficiency in SAP and Power BI is preferred
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Ability to work independently with minimal supervision

Compensation & Benefits:

  • $24.50 per hour + overtime
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Disability insurance

About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!
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