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Director Solutions Jobs (NOW HIRING)

IntouchCX

Director, Solutions

Las Vegas, NV · On-site

$90K - $100K/yr

As Director, Solutions, You Will... * Work closely with the Operations and User Success teams to achieve high user adoption through individual feature deployments surrounding Co-Pilot. * Partner with ...

Dentsu Aegis Network

Director, Solutions

New York, NY · On-site

The Director, Solutions plays a key role in supporting the development, launch, and adoption ofAmplifi'sproducts and solutions. This role partners closely with Activation and Client Success teams to ...

Cushman & Wakefield

Director, Solutions

Chicago, IL

Job Title Director, Solutions Summary This individual leads the development of best in class commercial real estate outsourcing solutions for assigned client opportunities in C&W's Global Occupier ...

Icertis

Director, Solutions Advisory

We are seeking a highly experienced Director, Solution Advisory to aid in our must-win deals and drive innovation working closely with our sales and product teams. The ideal candidate will have over ...

Nvidia

Director, Solutions Architect

Santa Clara, CA

As we enter the new era of AI, our Solutions Architecture team in Santa Clara, CA, is looking for a Director to advance our partner and customer success operations. This is your opportunity to work ...

Hitachi

Director, Solutions Marketing

Santa Clara, CA · On-site +1

No Director, Solutions Marketing Company: Hitachi America, Ltd. Division: Branding and Corporate Communications Group (BCCG) Location: Santa Clara, CA Position Type: Regular, Full Time Reports To:

Stackinfra

Director, Solutions Engineering

Denver, CO · Remote

STACK is seeking a Director, Solutions Engineering, to lead client technical engagements through lease execution. This role combines technical precision with strategic leadership to ensure all ...

New

Icertis

Director, Solutions Advisory

As the Director, Solutions Advisory, you will play a pivotal role in shaping Icertis' success in the AMER region. Your primary objective is to lead and mentor a team of solution advisors, ensuring ...

Wasserman Media

Director, Solutions Group

Tempe, AZ · On-site

For more information, please visit the.team WHAT YOU WILL BE DOING The Director, Solutions Group leads a high-performing team that bridges sales, and production by architecting and defining ...

Fieldguide

Director, Solutions Engineering

$220K - $240K/yr

Overview As a Director of Solutions Engineering, reporting to the VP of Revenue , you will lead and scale our pre-sales technical function at Fieldguide. You will be a technical counterpart, who can ...

DriveWealth

Director, Solutions Engineering

New York, NY · On-site

$260K - $300K/yr

About the Role We are seeking an experienced and strategic Director of Solutions Engineering to play a pivotal role in DriveWealth's growth and expansion by leading the API integration of new ...

ROLLER

Director, Solutions Engineering

Austin, TX

Why This Role Matters ROLLER is looking for a Director of Solution Engineering to lead and scale our Americas SE team. This is a senior leadership role at the intersection of people, process, and ...

Figma

Director, Solutions Consulting

San Francisco, CA · On-site +1

We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our ...

ROLLER

Director, Solutions Engineering

Austin, TX · On-site

Why This Role Matters ROLLER is looking for a Director of Solution Engineering to lead and scale our Americas SE team. This is a senior leadership role at the intersection of people, process, and ...

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Director Solutions information

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$27.5K

$140.4K

$231K

How much do director solutions jobs pay per year?

As of May 31, 2026, the average yearly pay for director solutions in the United States is $140,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $182,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Solutions, and why are they important?

To thrive as a Director of Solutions, you need a deep understanding of business strategy, solution architecture, and industry-specific knowledge, often backed by a relevant bachelor's or master's degree. Familiarity with CRM/ERP platforms, cloud computing tools, and certifications like AWS Certified Solutions Architect or PMP are commonly expected. Exceptional leadership, strategic thinking, and communication skills distinguish top performers in this role. These abilities are vital for aligning technology solutions with business goals, leading cross-functional teams, and driving organizational growth.

How does a Director of Solutions typically collaborate with cross-functional teams to deliver client-focused solutions?

A Director of Solutions works closely with sales, product management, engineering, and customer success teams to ensure that proposed solutions align with both client requirements and company capabilities. This role often leads solution development workshops, coordinates technical responses to RFPs, and ensures seamless communication across departments. Regular collaboration with stakeholders ensures that the solutions are both technically viable and commercially attractive, while also providing leadership and guidance throughout the project lifecycle. Effective Directors of Solutions foster a collaborative environment that encourages innovation and responsiveness to client needs.

What are Director Solutions?

A Director of Solutions is a senior leadership role responsible for overseeing the development and implementation of comprehensive solutions that address client or organizational needs. This position typically bridges the gap between technical teams and business objectives, ensuring that products or services align with strategic goals. Directors of Solutions lead cross-functional teams, manage client relationships, and drive innovation to deliver tailored, effective solutions. They often work in technology, consulting, or service-based industries and play a key role in business growth and customer satisfaction.

What is the difference between Director Solutions vs Solutions Manager?

AspectDirector SolutionsSolutions Manager
CredentialsTypically requires extensive experience in solutions architecture, business development, and often advanced degrees or certifications in related fieldsRequires relevant experience in solutions design and management, often with certifications like PMP or cloud certifications
Work EnvironmentStrategic leadership, overseeing multiple teams, and high-level client interactionsOperational focus, managing solution delivery projects and coordinating teams
Industry UsageCommonly used in enterprise, technology, and consulting firms for senior solution rolesUsed across industries for managing solution implementation and client projects

The main difference between a Director Solutions and a Solutions Manager lies in their scope and responsibilities. Directors focus on strategic leadership and high-level client engagement, while Solutions Managers handle day-to-day project management and solution delivery. Both roles require relevant experience and certifications, but the Director role is more senior and strategic in nature.

What cities are hiring for Director Solutions jobs? Cities with the most Director Solutions job openings:
What are the most commonly searched types of Solutions jobs? The most popular types of Solutions jobs are:
What states have the most Director Solutions jobs? States with the most job openings for Director Solutions jobs include:
Director Solutions jobs near you
Infographic showing various Director Solutions job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 86% Physical, 8% Hybrid, and 6% Remote job distribution, with an average salary of $140,441 per year, or $67.5 per hour.

Director, Solutions

IntouchCX

Las Vegas, NV • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

IntouchCX rating

5.6

Company rating: 5.6 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

40th of 71 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About the Job
The Director, Solutions holds the critical role of Strategic Owner for Co-Pilot. This role involves providing high-level leadership and strategic oversight to ensure the platform's organization-wide success.
This role focuses on driving key outcomes, maximizing user adoption, and demonstrating ROI while steering clear of day-to-day execution and project management tasks. This strategic role serves as a bridge between technical teams, operations, and stakeholders to ensure Co-Pilot remains a market leader in innovation.
As Director, Solutions, You Will...
  • Work closely with the Operations and User Success teams to achieve high user adoption through individual feature deployments surrounding Co-Pilot.
  • Partner with stakeholders to lead the creation and presentation of 90-day impact case studies that highlight ROI and secure long-term client buy-in.
  • Define and prioritize program-level initiatives to align Co-Pilot's capabilities with organizational goals and client needs.
  • Support the expansion of Co-Pilot to internal centers or other BPOs and facilitate transitions to Co-Pilot Pro for automated workflows.
  • Implement continuous improvement initiatives to enhance implementation processes, adoption, and success metrics.
  • Support Technical PMs by providing strategic direction and insights to improve implementations without managing daily tactical activities.
  • Identify potential risks related to adoption or RTG effectiveness and implement risk mitigation strategies.
  • Identify opportunities and share best practices across accounts to drive scalability and thought leadership.

As Director, Solutions, You Need...
  • Post-secondary diploma or degree with a major in a related field.
  • 5+ years of experience in contact center leadership, including leading teams in a global capacity.
  • Demonstrated success in driving user adoption or managing high-level program strategy for technology platforms.
  • Understanding of automation, or software implementation processes (Co-Pilot experience preferred).
  • Ability to focus on high-level outcomes and drive results through influence rather than direct project management.
  • Superior analytical skills, problem-solving, and decision-making skills to evaluate program performance.
  • Proven experience in building trusting relationships with executives, clients, and cross-functional teams.
  • Excellent communication skills (listening, verbal, and written), specifically in delivering compelling ROI reports to stakeholders.
  • The ability to manage significant, ongoing change and business growth related to automated workflows.
  • Demonstrated ability to motivate and inspire teams while guiding without overstepping into tactical execution.

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Director, Solutions...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

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