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Softpro Jobs (NOW HIRING)

01105 Softpro, LLC

Director of Product

Raleigh, NC · On-site

$150 - $210/hr

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

New

FNF Group

Director of Software Engineering

Raleigh, NC · On-site

$180 - $240/hr

FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

Posted today

FNF Group

Director of Product

Raleigh, NC · On-site

$150 - $210/hr

FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

Posted today

Globalchannelmanagement

Paralegal

Harrisburg, PA

Must have experience with handling real estate closings independently and with real estate settlement software, such as Softpro. * Willingness to learn other areas of law, such as debt collection ...

Near North Title Group

Escrow Assistant

Columbus, IN

$18.25 - $23/hr

SoftPro experience is a plus. * Superior multi-tasking, organizational, attention to detail and accuracy skills. * Interpersonal with strong written and verbal communication skills. You'll be working ...

Titus Talent Strategies

Closing Agent

Milwaukee, WI · On-site

Work in SoftPro (training provided) to manage order entry, scheduling, document recording, and wire approvals What We're Looking For * 2+ years of real estate transactional experience with direct ...

Near North Title Group

Escrow Assistant

Fort Wayne, IN

$19.50 - $24.50/hr

SoftPro experience is a plus. * Superior multi-tasking, organizational, attention to detail and accuracy skills. * Interpersonal with strong written and verbal communication skills. You'll be working ...

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Softpro information

See salary details

$39K

$49.6K

$58K

How much do softpro jobs pay per year?

As of Aug 3, 2026, the average yearly pay for softpro in the United States is $49,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $55,200.00 per year, depending on experience, location, and employer.

What is the difference between Softpro vs Title Examiner?

AspectSoftproTitle Examiner
CertificationsSoftpro certification, real estate license (optional)Real estate license, title insurance certification
Work EnvironmentOffice-based, software-focusedOffice-based, field and office work
Industry UsageUsed by title companies for document managementUsed by title companies for reviewing titles
Primary RoleSoftware for title production and document managementReviewing and verifying property titles

Softpro is a software solution used by title companies to manage real estate documents, while a Title Examiner reviews property titles to ensure clear ownership. Both roles are integral to the real estate closing process but differ in function: Softpro focuses on software use, whereas Title Examiners perform manual title reviews.

More about Softpro jobs
What cities are hiring for Softpro jobs? Cities with the most Softpro job openings:
What states have the most Softpro jobs? States with the most job openings for Softpro jobs include:
What job categories do people searching Softpro jobs look for? The top searched job categories for Softpro jobs are:
Softpro jobs near you
Infographic showing various Softpro job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $49,624 per year, or $23.9 per hour.

SoftPro Customer Support Analyst

Fidelity National Financial

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Fidelity National Financial rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

177th of 301 rated insurance

Job description

SoftPro is the nation\'s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina.


SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!


What are we looking for?


SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate Customer Solutions team.  This position can be located in our Raleigh, NC office or as a remote employee.  East Coast and Central candidate hours:  8:30am – 5:30pm local time.  West Coast and Mountain candidate hours:  10am – 7pm PT and 6am – 3pm PT (every other month).

What will I do as a Customer Solutions Analyst at SoftPro?

  • In this position, you will resolve Real Estate industry application issues for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities.  Additionally, you will:

  • Assist SoftPro customers with various tasks, including but not limited to, CDF/file balancing, reconciliation of trust accounts, and other related pieces of the Real Estate closing process.

  • Accurately document all customer issues, and resolution steps, and gather feedback in support tracking software.

  • Providing a high level of customer service to each customer he/she works with at all times.

  • Ability to handle several priorities and manage knowledge of multiple products and their features.

  • Additional duties as assigned.

What will I need to be successful as a Customer Solutions Analyst at SoftPro?

  • Experience with the Real Estate Closing and Title Insurance procedures

  • Experience with West Coast Escrow & Closing process experience is a plus.

  • The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment, and have great problem solving/troubleshooting skills.

  • Quick learner, eager to learn new technologies that provide solutions for the Real Estate closing and title industry.

  • Excellent communication, organization, and interpersonal skills.

  • Strong Problem Solving, troubleshooting, analysis, and testing skills.

  • Must be familiar/comfortable with working in the Microsoft Windows operating system and applications.

  • Proficient in typing and math a must!

  • 2 years of previous Customer Service experience

  • Prior experience with SoftPro is a plus!

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate\'s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.

JOIN US AND LIVE OUR CORE VALUES

Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.

EQUAL OPPORTUNITY POLICY


FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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