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Softpro Jobs (NOW HIRING)

Technical Helpdesk Analyst

$21 - $28.75/hr

Job Summary : SoftPro is seeking a well-rounded Technical Helpdesk Analyst to join their talented Customer Solutions team. The role involves providing technical remote support for SoftPro ...

Scan all recorded documents and surveys into SoftPro system for final title policy issuance if applicable * Post final title policies to SoftPro from 3rd party title companies * Mail out final title ...

Must have experience with handling real estate closings independently and with real estate settlement software, such as Softpro. * Willingness to learn other areas of law, such as debt collection ...

Escrow Assistant

Fort Wayne, IN · On-site

$19.50 - $24.50/hr

SoftPro experience is a plus. * Superior multi-tasking, organizational, attention to detail and accuracy skills. * Interpersonal with strong written and verbal communication skills. You'll be working ...

Work in SoftPro (training provided) to manage order entry, scheduling, document recording, and wire approvals What We're Looking For * 2+ years of real estate transactional experience with direct ...

Escrow Assistant

Columbus, IN

$18.25 - $23/hr

SoftPro experience is a plus. * Superior multi-tasking, organizational, attention to detail and accuracy skills. * Interpersonal with strong written and verbal communication skills. You'll be working ...

Escrow Assistant

Granger, IN · On-site

$17.50 - $22.25/hr

SoftPro experience is a plus. * Superior multi-tasking, organizational, attention to detail and accuracy skills. * Interpersonal with strong written and verbal communication skills. You'll be working ...

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Showing results 1-20

Softpro information

See salary details

$39K

$49.6K

$58K

How much do softpro jobs pay per year?

As of Jul 13, 2026, the average yearly pay for softpro in the United States is $49,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $55,200.00 per year, depending on experience, location, and employer.

What is the difference between Softpro vs Title Examiner?

AspectSoftproTitle Examiner
CertificationsSoftpro certification, real estate license (optional)Real estate license, title insurance certification
Work EnvironmentOffice-based, software-focusedOffice-based, field and office work
Industry UsageUsed by title companies for document managementUsed by title companies for reviewing titles
Primary RoleSoftware for title production and document managementReviewing and verifying property titles

Softpro is a software solution used by title companies to manage real estate documents, while a Title Examiner reviews property titles to ensure clear ownership. Both roles are integral to the real estate closing process but differ in function: Softpro focuses on software use, whereas Title Examiners perform manual title reviews.

More about Softpro jobs
What cities are hiring for Softpro jobs? Cities with the most Softpro job openings:
What states have the most Softpro jobs? States with the most job openings for Softpro jobs include:
Infographic showing various Softpro job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $49,624 per year, or $23.9 per hour.
Technical Helpdesk Analyst

$21 - $28.75/hr

Full-time

Posted 7 days ago


Job description

Job Summary:
SoftPro is seeking a well-rounded Technical Helpdesk Analyst to join their talented Customer Solutions team. The role involves providing technical remote support for SoftPro applications, ensuring high customer service, and accurately documenting customer issues and solutions.
Responsibilities:
• Provide technical remote support for all SoftPro applications and utilities to resolve outstanding issues.
• Provide high customer service to each customer you work with.
• Accurately document all customer issues, resolution steps, and gather feedback in support tracking software.
• Ability to handle several priorities and manage knowledge of multiple products and their features.
• Provide technical consultations, installations, and upgrades on our suite of products and products in development.
• Communicate implementation or configuration issues to the Business Services Group and R&D Team.
• Maintain knowledge of current and emerging computing technologies.
• Perform other duties as assigned.
• Participate in regular continuing education to maintain and grow skillset.
Qualifications:
Required:
• Provide technical remote support for all SoftPro applications and utilities to resolve outstanding issues.
• Provide high customer service to each customer you work with.
• Accurately document all customer issues, resolution steps, and gather feedback in support tracking software.
• Ability to handle several priorities and manage knowledge of multiple products and their features.
• Provide technical consultations, installations, and upgrades on our suite of products and products in development.
• Communicate implementation or configuration issues to the Business Services Group and R&D Team.
• Maintain knowledge of current and emerging computing technologies.
• Perform other duties as assigned.
• Participate in regular continuing education to maintain and grow skillset.
• Excellent communication, organization, and interpersonal skills.
• Strong problem solving, troubleshooting, analysis and testing skills including, Client-Server-Database Applications, Windows Server 2016 and later, and SQL Server 2016 and later (Admin Accounts and Permissions, SSMS and SentryOne, Performance troubleshooting, Writing and running SQL queries)
• User management and Authentication (Active Directory)
• Desktop Operating Systems (Windows 11)
• Cloud and On-Prem server environments
• Terminal server technologies
• Modern Microsoft Office Suites including Office 365
• Experience with remote desktop control solutions (BeyondTrust, WebEx)
• Windows logging tools and Event Viewer log analysis
• Experience and/or support knowledge of LAN/WAN devices and network troubleshooting
• Plugin integration troubleshooting
• The ideal candidate will have a great attitude and feel comfortable working in a dynamic and fast-paced team environment.
• 2 years of previous Customer Service experience with consistently high ratings.
• The ability to meet and exceed Key Performance Indicators.
• A desire and the ability to seek out resolutions without prompting.
• Work effectively in a team environment contributing to the overall growth of the entire team.
• Demonstrate attention to detail, exhibit concise written and verbal communication skills, have strong organizational skills.
• Evening and Weekend availability as needed for rotational on-call calendar.
Company:
SoftPro is the nation’s leading provider of closing, title and escrow software. Founded in 1984, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.