SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Software Engineering
Raleigh, NC · On-site
$180 - $240/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Software Engineering
Raleigh, NC · On-site
$180 - $240/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Site Reliability Engineer (SRE)
Raleigh, NC · On-site
$110 - $170/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Site Reliability Engineer (SRE)
Raleigh, NC · On-site
$110 - $170/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Software Engineering (Raleigh)
Raleigh, NC · On-site
$223K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Software Engineering (Raleigh)
Raleigh, NC · On-site
$223K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Product (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Product (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Product
Raleigh, NC · On-site
$150 - $190/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Product
Raleigh, NC · On-site
$150 - $190/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Hybrid Raleigh Director of Software Engineering - SaaS & AI SDLC (Raleigh)
Raleigh, NC · On-site
$223K/yr
SoftPro, based in Raleigh, NC, seeks a Director of Software Engineering to lead development, QA, and security for our SaaS platform. The role emphasizes mentoring teams, delivering enterprise ...
Hybrid Raleigh Director of Software Engineering - SaaS & AI SDLC (Raleigh)
Raleigh, NC · On-site
$223K/yr
SoftPro, based in Raleigh, NC, seeks a Director of Software Engineering to lead development, QA, and security for our SaaS platform. The role emphasizes mentoring teams, delivering enterprise ...
SaaS Product Software Architect
Raleigh, NC · On-site
$140 - $190/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SaaS Product Software Architect
Raleigh, NC · On-site
$140 - $190/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Product & Platform Modernization (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro in Raleigh, NC, seeks a Director of Product to develop and mentor Product Managers, partner with Engineering and Architecture, and lead modernization across a portfolio of solutions. The role ...
Director of Product & Platform Modernization (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro in Raleigh, NC, seeks a Director of Product to develop and mentor Product Managers, partner with Engineering and Architecture, and lead modernization across a portfolio of solutions. The role ...
Director of Product
Raleigh, NC · On-site
$150 - $210/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Product
Raleigh, NC · On-site
$150 - $210/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Product (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Product (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Product Director: Platform Modernization & Growth (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro, headquartered in Raleigh, NC, is seeking a Product Director to provide strategic, organizational, and technical leadership across a portfolio of products and modernization initiatives. You ...
Product Director: Platform Modernization & Growth (Raleigh)
Raleigh, NC · On-site
$205K - $215K/yr
SoftPro, headquartered in Raleigh, NC, is seeking a Product Director to provide strategic, organizational, and technical leadership across a portfolio of products and modernization initiatives. You ...
SaaS Product Software Architect
Raleigh, NC · On-site +1
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SaaS Product Software Architect
Raleigh, NC · On-site +1
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Site Reliability Engineer (SRE)
Raleigh, NC · On-site
$55.50 - $73.75/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Site Reliability Engineer (SRE)
Raleigh, NC · On-site
$55.50 - $73.75/hr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SaaS Product Software Architect
Raleigh, NC · On-site
$140 - $190/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
SaaS Product Software Architect
Raleigh, NC · On-site
$140 - $190/hr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Software Engineering
Raleigh, NC · Hybrid
$245K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Software Engineering
Raleigh, NC · Hybrid
$245K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Software Engineering
Raleigh, NC · On-site
$245K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Software Engineering
Raleigh, NC · On-site
$245K/yr
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...
Director of Software Engineering (Raleigh)
Raleigh, NC · On-site
$223K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Director of Software Engineering (Raleigh)
Raleigh, NC · On-site
$223K/yr
FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.
Softpro information
See Raleigh, NC salary details
$37.9K - $39.6K
6% of jobs
$39.6K - $41.3K
10% of jobs
$42.5K is the 25th percentile. Wages below this are outliers.
$41.3K - $42.9K
13% of jobs
$42.9K - $44.6K
10% of jobs
The median wage is $46.3K / yr.
$44.6K - $46.3K
12% of jobs
$46.3K - $48K
3% of jobs
$48K - $49.7K
1% of jobs
$49.7K - $51.3K
7% of jobs
$53K is the 75th percentile. Wages above this are outliers.
$51.3K - $53K
14% of jobs
$53K - $54.7K
11% of jobs
$54.7K - $56.4K
14% of jobs
$37.9K
$48.2K
$56.4K
How much do softpro jobs pay per year?
What is the difference between Softpro vs Title Examiner?
| Aspect | Softpro | Title Examiner |
|---|---|---|
| Certifications | Softpro certification, real estate license (optional) | Real estate license, title insurance certification |
| Work Environment | Office-based, software-focused | Office-based, field and office work |
| Industry Usage | Used by title companies for document management | Used by title companies for reviewing titles |
| Primary Role | Software for title production and document management | Reviewing and verifying property titles |
Softpro is a software solution used by title companies to manage real estate documents, while a Title Examiner reviews property titles to ensure clear ownership. Both roles are integral to the real estate closing process but differ in function: Softpro focuses on software use, whereas Title Examiners perform manual title reviews.
What are popular job titles related to Softpro jobs in Raleigh, NC?
For Softpro jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Softpro jobs in Raleigh, NC look for?
The top searched job categories for Softpro jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Softpro jobs?
Cities near Raleigh, NC with the most Softpro job openings:

Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 12 days ago
Fidelity National Financial rating
7.9
Based on 51 frontline employees who took The Breakroom Quiz
186th of 311 rated insurance
Job description
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!
What are we looking for?
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate Customer Solutions team. This position can be located in our Raleigh, NC office or as a remote employee. East Coast and Central candidate hours: 8:30am - 5:30pm local time. West Coast and Mountain candidate hours: 10am - 7pm PT and 6am - 3pm PT (every other month).
What will I do as a Customer Solutions Analyst at SoftPro?
- In this position, you will resolve Real Estate industry application issues for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities. Additionally, you will:
- Assist SoftPro customers with various tasks, including but not limited to, CDF/file balancing, reconciliation of trust accounts, and other related pieces of the Real Estate closing process.
- Accurately document all customer issues, and resolution steps, and gather feedback in support tracking software.
- Providing a high level of customer service to each customer he/she works with at all times.
- Ability to handle several priorities and manage knowledge of multiple products and their features.
- Additional duties as assigned.
What will I need to be successful as a Customer Solutions Analyst at SoftPro?
- Experience with the Real Estate Closing and Title Insurance procedures
- Experience with West Coast Escrow & Closing process experience is a plus.
- The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment, and have great problem solving/troubleshooting skills.
- Quick learner, eager to learn new technologies that provide solutions for the Real Estate closing and title industry.
- Excellent communication, organization, and interpersonal skills.
- Strong Problem Solving, troubleshooting, analysis, and testing skills.
- Must be familiar/comfortable with working in the Microsoft Windows operating system and applications.
- Proficient in typing and math a must!
- 2 years of previous Customer Service experience
- Prior experience with SoftPro is a plus!
COMPENSATION & BENEFITS
FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
JOIN US AND LIVE OUR CORE VALUES
Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
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